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Sales Customer Service

McKinney, Texas, United States
June 27, 2018

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Elena McGee

**** *********

McKinney, TX ***** US

Cell: +1-713-***-****


Sales/Stockroom Associate

Pier1 Imports

January, 2012 current

Sales Associate/Stockroom Coordinator/Keyholder

Eileen Fisher

January, 2010 January, 2012 (2 years)

Sales leader/Keyholder

White House/Black Market

January, 2007 January, 2010 (3 years)

Assists in driving sales by displaying strong customer service skills with product knowledge

Helps in transitions, merchandising, and promotion of sales campaigns

Partners with fellow associates to maintain stock room, process deliveries and move merchandise

In addition to fulfilling duties as listed, as sales leader at White House/Black Market and key holder/associate with Eileen Fisher, supervised associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers

Performed basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties

Monitored associate sales activities and productivity; communicated performance to associates; motivated and trained associates to achieve solid sales.

Store Manager & Part-Time Sales Associate

The Briar Shoppe

January, 2002 January, 2007 (5 years)

Performed all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensured all register transactions were completed accurately and in accordance with policy

Prepared and oversaw physical inventories, ensuring proper accounting of receipts and outflows of merchandise

Managed the general operations of the store ensuring that the store was in working order and adequately supplied to ensure safe and efficient operations

Ensured compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducted associate training as needed to reinforce proper controls

Recruited, hired, and developed store associates; prepared and conducted all performance appraisals and evaluations.

Elementary School Teacher

Alien ISD/Houston ISD/Spring ISD

January, 1998 January, 2007 (9 years)

Responsible for instructing students in an elementary school from grades K-5

Created lesson plans, administered praise and constructive criticism, instructed students on subjects such as science, art, literature, and math, and created a well-rounded, comprehensive instructional program

Travelers Property and Casualty Insurance Company

Underwriter/Insurance Agent Personal Lines

1991- 1998

Performed underwriting review and policy service processing for new and existing personal lines insurance business

Applied critical thinking skills to risk evaluation to ensure that policies are acceptable and were rated correctly

Identified and investigated red flags.


Texas State University at San Marcos

Bachelors of Fine Arts, Major in Commercial Art/Studio Art

Degree date: 1989

University of Houston

Texas Teaching Certificate

Certification Date: 2002

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