**** * ***** ****, *** Vegas, NV 89102 (C) 305-***-**** firstname.lastname@example.org Skilled [customer service] with experience in the [sales,hospitality,food and beverage industry. Familiar with most fields including transportation.
Strong verbal communication
Client assessment and analysis
Uber 04/2016 to Current
Self employed – Las Vegas, Nv
Driving passengers safely to there destination with good conversation navigate and help passengers with bag also trouble shoot when needed.
Hospitality housekeeping 11/2008 to 01/2014
The LINQ Hotel & Casino/Mandalaybay – Las Vegas, NV Vacuumed rugs and carpeted areas in offices, lobbies and corridors. Dusted picture frames and wall hangings with a cloth. Removed waste paper and other trash from the premises to designated area. Used chemicals and other cleaning equipment in a proper, safe and responsible manner. Cleaned and changed bedspreads, blankets and mattresses. Swept and washed all hard surface floors.
Disinfected and mopped bathrooms to keep them sanitary and clean. Supervisor experience for two weeks of training
Customer Care Representative/national business ordering 01/2008 to 09/2008 West corporation – Reno, NV
Accurately documented, researched and resolved customer service issues. Acted professionally and patiently when addressing negative customer feedback. Improved call center functionality and service capacity by resolving customer complaints efficiently Education
Managed high call volume with tact and professionalism. Addressed and resolved customer product complaints empathetically and professionally. Resolved service, pricing and technical problems for customers by asking clear and specific questions world wide.
Organized and input customers information in data entry system. Coordinates big and small businesses for AT&T and third party center Start up new service,lines,ordering cell phones etc provide best business plans we have for networks
Hostess 09/2006 to 11/2007
TGI Fridays – Las Vegas, NV
Answered telephone calls and responded to inquiries. Assigned patrons to tables suitable for their needs and according to rotation. Assisted in maintaining preparation and service areas in a sanitary condition Set dining tables according to type of event and service standards. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary
Open door for guest