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HR Generalist

New City, NY
March 27, 2018

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Ramahn C. Ritchie, PHR

917-***-**** r .*.**********@*****.***


(PHR), Recruiter/Sourcer/ HR Generalist with experience in achieving repeated success, implementing best practices, recruitment, development, and maximizing performance of both individuals and teams. CORE COMPETENCIES

● HR Business Strategy

● HR Program Implementation

● Lifecycle Recruiting &


● Sourcing/Boolean Search

● ATS Technology

● HR Policies

● Training/Employee


● Strategic HR

● Workforce Employment

● Employee Relations

● HR Business Management

● Compensation Benefits



Sandler Training by Second Wind Advisory Group, Inc. 05/2016 ~ Present Sourcing Specialist/Client Services Manager

I Coordinate the lifecycle recruitment processes including interviews, placement, onboarding, training & development internally as well as for client base for various industry verticals and roles.

● Manage candidate inventory and sourcing levels to meet the current anticipated needs of the existing client/campaign base strategically and creatively.

● New Requisition approval and tracking: Gathered all details for new positions including job description, salary and any other necessary information.

● Coach and Counsel Hiring Managers on Interviewing strategy and questioning.

● Development of job descriptions internally as well as for client base.

● Interact with internal and client hiring managers to fully understand staffing needs and positions.

● Post positions on job boards and sourced through Boolean search techniques on Linkedin, GlassDoor, CareerBuilder, Indeed, Monster, and ZipRecruiter.

● Effectively recruited high-caliber candidates across various industry verticals.

● Conduct formal interviews and reference checks for potential candidates and negotiated salary with prospective employees.

● Compensation Benchmarking and recommendations.

● Conduct DISC and/or Devine Assessments on all candidates, providing Hiring Managers with detailed summaries including pro’s, con’s and recommendations for hire and development.

● Conduct development reviews, workshops, and trainings of DISC and Devine materials for new hires and existing employees.

● Create and oversee customized Onboarding plans for new hires. Ramahn C. Ritchie, PHR

917-***-**** r .*.**********@*****.***


Ace Cleaners Dry Cleaning INC., 08/09~10/16


I directly managed and supervised all facets of Ace Cleaners including the Dry-Cleaning Plant, West Point Military Base Satellite, Wholesale service and Commercial and Residential delivery service.

● Researched and understood new policies, procedures, and audits concerning State laws and the Department of Environmental Control.

● Managed files and administrative records including; payroll, accounts payables, and accounts receivables.

● Oversaw supply inventory and reviewed prices and quotes of inventory replenishments from vendors.

● Managed, oversaw, and recruited a work staff of 15 employees, of various levels, at two different locations.

● Maintained and trained all staff on company computer POS software keeping track of data, clientele info and clientele inventory.

● Resolved customer and employee complaints.

● Responded to all customer inquiries along with intake of all new accounts. Community Choice Health Plan, Non-Profit Managed Care Organization 04/06~05/08 Human Resources Manager

Human Resources Manager, responsible for overseeing and managing the Human Resources Department, Facilities department, Front Desk Reception, and Mailroom operations. I administered all human resources policies, programs, practices and procedures.

● Responsible for recruiting all exempt and non-exempt staff including clinicians, case managers, and Officer level personnel.

● HRIS administrator for ADP and responsible for creating departmental reports to reconcile employee deductions against healthcare premiums, run monthly employee census reports, and yearly I-9 termination reports.

● Oversaw open enrollment and negotiations of new benefit rates keeping 0% increases across the board in benefits and incorporating a new low cost medical plan to accompany the already established medical plans provided.

● Updated and maintained the employee handbook along with key policies and procedures such as vacation time accrual and disciplinary action procedures.

● HIPPA- Privacy Officer, responsible for all HIPPA policies and the updates of these policies as it applies to the Company and employees.

● Proposed, published, and administered personnel policies such as Rules of Conduct Policy, Paid Time Off Policy, Operating Procedure Regarding Lost or Stolen Company Issued Items, and Company Automobile Operating Procedures.

● Oversaw and helped in the development of an online employee evaluation system.

● Introduce and coordinate employee activities and events to increase employee morale such as the company picnic and quarterly company parties and events.

● Continued with HR Coordinator responsibilities.


Ramahn C. Ritchie, PHR

917-***-**** r .*.**********@*****.***

Human Resources Coordinator 04/06~12/06

HR Coordinator responsible for the day-to-day administration and overall department process of Human Resources including benefits, employee relations, and staffing. Building strong partnerships throughout the organization team to facilitate process improvements and evolve to a high-performance work culture.

● Responsible for Conducting new hire orientation and overview of Company and HIPPA policies.

● Administered employee benefits program, health insurance, life insurance, 401(k), disability, FMLA, and workers compensation.

● Prepared orientation packets.

● File EEO-1 report annually and maintain other records and reports pertaining to applicant flow procedures.

● Conducted exit interviews, prepare last day worked and COBRA letters.

● Processed status changes for transfers, promotions, and classification changes. EDUCATION

City College of New York; City University of New York Bachelor of Arts, Psychology

Villanova University

Human Resources Management Certificate

Continued Education Units

Basics of HR Law

HR Certification Institute - HRCI


License #6 01389149PHR

Sandler Sales Training


Strategic Selling

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