William E. Booker

**** **** ***** ******, *.E., Washington, D.C. 20020

ac4wdo@r.postjobfree.com - Phone 202-***-****

Knowledge, Skills and Abilities:

Laborer and Assistant Project Manager with more than 20 years experience supervising the performance of other Laborers. Consulted by other workers to assist them because of my experience and expertise.

Cleaned presses or similar equipment by using scrapers, brushes, and solvents to remove ink and oil.

Maintained grounds, sweeps sidewalks and steps, picks up trash, shovels snow, etc

Operated centralized baling machines to compact and bale security papers, trash and other recyclable materials. Utilized proper disposal containment procedures to dispose of refuse.

Performed janitorial cleaning of offices and industrial areas independently. Performed tasks such as scrubbing and waxing floors, vacuuming floors, shampooing carpets, and polishing floors.

Experience and knowledge of maintaining and using floor buffers, scrapers, brushes, vacuum cleaners, and carpet shampooers.

Trained individuals on how to properly clean their work areas and independently performed the task of keeping my work area neat and clean.

Received, interpreted, and completed assignments independently. Consulted to assist other employees with completing oral and written assignments.

Extensive knowledge of using Janitorial cleaning chemical material safety data sheets (MSDS). Performed this task independently, without more than normal supervision.

Communicated OSHA standards of notification, usage and safety as required within institutional cleaning practices.

Performed dusting, polishing and used cleaning agents to clean and sanitize lavatories and drinking water fountains using the appropriate cleaning agents. Performed this task on the job without more than normal supervision. Considered an expert in this area and often consulted by others.

Proven knowledge of supplies, equipment, cleaning and sanitation methods utilized in the janitorial/custodial industry.

Collected refuse on the job without more than normal supervision. Considered an expert in this area often consulted by others.

Utilized computers to receive work assignments and complete them by checking emails and responding to emails.

Completed training and received certifications in Microsoft Word and Microsoft Excel.

Retrieved, processed and finalized work orders via electronic systems and databases.

Performed data entry and obtained instructions regarding tasks and assignments.

Maintained effective and cooperative relationships with other departments and with government customers. Ability to relate to all levels of employees including contract managers, supervisors, and executives.

Good knowledge of personnel management as applied to selection, placement and supervision of large numbers of subordinate employees.

Professional Experience:

Goodwill of Greater Washington April 2013 to September 2016

Bureau of Engraving & Printing

14th & C Street, S.W.

Washington, D.C. 20028

Supervisor

Perform front line supervision of over 28 – 35 custodial employees and 4 supervisors. Supervise all assigned janitorial service employees in the assigned buildings during the weekdays as well as on the assigned weekends (24/7).

Orients new employees as assigned. Supervise all cleaning functions for the assigned building with daily follow-up, to include Recycle program.

Establishes the staffing requirements for the various functions on a daily basis and the policy of BEP exterior grounds.

Conducts/assists in all training programs, all shifts. Conduct Proper Floor care training and procedures.

Ensure that the supply and utility rooms are maintained in a clean and proper condition. Ensure that equipment and supplies are maintained in a clean, safe and open condition daily for all shifts.

Daily physical inspections in areas assigned. Prepare quality control reports weekly as well as all written inspections.

Assures quality by planning, assigning, and directing work assigned to staff; inspects completed work for conformance to standards.

Maintains cleaning supplies and equipment by making requisitions, submitting requests for repairs to Project Manager, issuing supplies and equipment to staff.

Resolves workers’ problems or consults with superiors if necessary. Interacts with Project Manager to assure individual program plans are followed and appropriate accommodations are made for disabled staff.

Provide proper upkeep by removing snow from walkways, building entrances, and dock ramps, and spread snow/ice melting chemicals during inclement weather.

Goodwill of Greater Washington January 2007 to March 2013

Bureau of Engraving & Printing

14th & C Street, S.W.

Washington, D.C. 20028

Assistant Project Manager

Support the training and oversight of all supervisors on a daily basis, as well as, on the assigned weekends (24/7).

Directly oversees five (5) to seven (7) supervisors and upwards of seventy (70) direct labor employees.

Orient new supervisors per assigned buildings. Assume responsibility of Project Manager in his/her absence.

Appraising, rewarding and disciplining staff; and addressing complaints and resolving problems.

Assure adequate staffing by monitoring and addressing tardiness and attendance of staff.

Support supervision of all cleaning and elevator functions, including BEP Warehouse.

Conduct/assist in all training programs. Ensure that supervisors are maintaining equipment and supplies in clean, safe and proper working conditions; to include the recycle program.

Conduct daily physical inspection/written communication for follow-up and corrections by supervisors per assigned buildings.

Host weekly meetings with all supervisors. Perform administration support as necessary.

Evaluate performance of and develops rapport with all employees per assigned buildings and shifts.

Overall management of the second shift, preparatory and transitional procedures for third shift.

Establishes and maintains professional contacts as necessary.

Participate in seminars and relevant organized activities.

Goodwill of Greater Washington December 1995 to December 2006

Bureau of Engraving & Printing

14th & C Street, S.W.

Washington, D.C. 20028

Lead Supervisor

Perform front line supervision of over 28 – 35 custodial employees and 4 supervisors. Supervise all assigned janitorial service employees in the assigned buildings during the weekdays as well as on the assigned weekends (24/7).

Orients new employees as assigned. Supervise all cleaning functions for the assigned building with daily follow-up, to include Recycle program.

Establishes the staffing requirements for the various functions on a daily basis and the policy of BEP exterior grounds.

Conducts/assists in all training programs, all shifts. Conduct Proper Floor care training and procedures.

Ensure that the supply and utility rooms are maintained in a clean and proper condition. Ensure that equipment and supplies are maintained in a clean, safe and open condition daily for all shifts.

Daily physical inspections in areas assigned. Prepare quality control reports weekly as well as all written inspections.

Assures quality by planning, assigning, and directing work assigned to staff; inspects completed work for conformance to standards.

Maintains cleaning supplies and equipment by making requisitions, submitting requests for repairs to Project Manager, issuing supplies and equipment to staff.

Resolves workers’ problems or consults with superiors if necessary. Interacts with Project Manager to assure individual program plans are followed and appropriate accommodations are made for disabled staff.

Provide proper upkeep by removing snow from walkways, building entrances, and dock ramps, and spread snow/ice melting chemicals during inclement weather.

Awards and Education:

Awarded Supervisor of the Year 2006 by employees and the staff at BEP.

Microsoft Excel and Microsoft Word - Completed eight week course study in July 2005.

Morgan State University – 1980 to 1981 – completed two semesters of undergraduate courses towards Bachelor of Science degree in Business Administration.

University of the District of Columbia - 1977 to 1979 – completed two years of undergraduate courses towards Bachelor of Science degree in Business Administration.

Anacostia High School – Graduated May 1976

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