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Sales Customer

Location:
WB, India
Salary:
16994
Posted:
March 22, 2018

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Resume:

NABANITA BASU

Contact Nos.: +919*********,+918*********

Email:-ac4wdf@r.postjobfree.com,ac4wdf@r.postjobfree.com JOB OBJECTIVE

To seek and fulfil the Responsibilities and Trust bestowed upon me in True Spirit and Dignity. STRENGTH

Hard Working and Positive Attitude toward & Work.

To create identity in the work environment.

EDUCATION

2015 Secretarial Diploma from IGNOU VIDYASAGAR COLLEGE.

2014 B.A. Sociology (Hons) Appear from IGNOU VIDYASAGAR COLLEGE.

2010 Senior Secondary in 2010 from Loreto House (ISC, NIOS).

2008 Secondary passed From Loreto Convent in 2008 (ICSE, NIOS). Technical Proficiency

Operating Systems: Windows.

Packages Global Institute: Microsoft Word, Microsoft Excel, Power Point, Internet Browser, Email.

TRAVEL & TOURISM INSTITUTE OF MANGEMENT: Trade-wings courses Computerized Reservation System (CRS) Galileo (Grade -B) MAY 2013 TO JULY 2013

SBU-TOURS & TRAVELS: Summer Internship Trainee course Computerized Air Reservation System Amadeus by Balmer Lawrie & Co. Ltd AUGUST 2013 TO OCT 2013.

SBU-TOURS & TRAVELS: Trainee course Computerized Air Reservation, Refund System Sabre by Balmer Lawrie & Co. Ltd from June 2017 TO July 2017.

Working Experiences

Experience: SBU – Travel & Vacations

For: Balmer Lawrie & Co. Ltd

Period: 4th May, 2016 to till date.

Designation: Junior Officer

JOB RESPONSIBILITIES:

• Domestic Ticketing, GDS & LCC

• Handling customer queries

• Submission & bills

• Follow-up & payments

• Check baggage & assign seats

• Fare quotations

• Ticket cancellations & Refunds

• EMD, VOID, LTC.

Experience: REAL ESTATE

For: TATA HOUSING DEVELOPMENT (TATA VALUE HOMES)

Period: WORKING FEB 2015 TO FEB 2016.

Designation: SALES & MARKETING Co-ORDINATOR (CRM). JOB RESPONSIBILITIES:

• Initiate and develop a CRM system

• Implement the CRM system for sales processing

• Record names, addresses, purchases and reactions of prospects contacted into the CRM system

• Obtain customer testimonials

• Follow-up on existing customer with respect to offers made, agreements/contracts preparation, documentation, payment schedule

• Follow-up on submittals

• Drive post sales activity

• Liaise with project team for design approvals

• Liaise with accounts on payments/outstanding

• Monitor and report on activities and provide management feedback information on new relationships in order to meet the business objectives

• Explain products, services, pricing and answer queries and overcome objections from customers

• MIS reporting to senior management, and data updating.

Experience:

For: CELESTA HOTEL

Period: APRIL 2014 to JAN 2015.

Designation: SALES & MARKETING BANQUETS Co-ORDINATOR (GRE). JOB RESPONSIBILITIES: Banquet Co-ordinator plans and oversees food, beverage and entertainment events held Luncheons, awards presentations, fundraisers, fashion shows, conventions and wedding receptions & birthday are among the events a banquet coordinator supervises.

Experience: Tours & Travels

For: BALMER LAWRIE & Co. Ltd.

Period: OCT 2013 to MARCH 2014.

Designation: FRONT OFFICE EXCUTIVE (SBU)

JOB RESPONSIBILITIES: Handling Calls and Air Ticketing.

Experience: Auto Mobile Company

For: JIA AUTO SALES PVT. LTD. (SKODA)

Period: MARCH 2012 to APRIL 2013.

Designation: CUSTOMER RELATIONSHIP EXECUTIVE (ADMIN) JOB RESPONSIBILITIES:

• Handling four departments Reception, delivery, test drive and customer complains

• Managing the whole floor walk-ins and all customer concerns

• Even cleaning of cars are being monitored and take care of

• Handling Calls and Calling the Customers.

For: DEVANSH AUTO SALES PVT. LTD. (CHEVROLET)

Period: DECEMBER 2011 to MARCH 2012.

Designation: CUSTOMER RELATIONSHIP EXECUTIVE.

JOB RESPONSIBILITIES: Handling Calls and Calling the Customers and Receptionist.

For: JIA AUTO SALES PVT. LTD. (SKODA)

Period: NOVEMBER 2009 to DECEMBER 2011.

Designation: INSURANCE EXECUTIVE.

JOB RESPONSIBILITIES: Tele Calling and Making New and Old Insurance Calculation.

For: QUEST PVT. LTD.

Period: SEPTEMBER 2008 to SEPTEMBER 2009 (Part time) Designation: SECRETARY OF ADVISOR

JOB RESPONSIBILITIES: Handling Calls and Making Appointment and Receptionist. PERSONAL DETAILS

Name: Ms. Nabanita Basu

Father’s Name: Late Mr. Tapas Kumar Basu

Mother’s Name: Mrs. Swapna Basu

Date of Birth: 1st January, 1989

Contact Details: 249B, Dum Dum Park Near: Tank No: 2 Kolkata- 700055 Religion: Hinduism

Marital Status: Single

Nationality: Indian

Languages Known: English, Hindi and Bengali

LinkedIn Profile: Yes (ac4wdf@r.postjobfree.com,ac4wdf@r.postjobfree.com) DATE:

PLACE: NABANITA BASU



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