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Sap Support

Eden Prairie, MN
March 20, 2018

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Sayali Dilip Bongale

CONTACT *** ******* ****** **. **** Prairie MN 55344 E-mail: Phone: +1-952-***-****

PROFESSIONAL A dedicated IT professional with strong technical and communication skills combined with SUMMARY 3 years of experience in SAP Netweaver and SAP Security. WORK Appearing for SAP Netweaver 7.4 (Oracle DB) Certification on 21st March 2018 EXPERIENCE

INFOSYS Limited, India Jun 2015 – Apr 2016

SAP Basis Administrator

Ticketing Tools: - Service now

Charm movements from development to quality

EWA report generation through production Solman 7.1

Troubleshooting basis issues: related to PI, BI and ECC systems

Worked on monitoring tool for production system such as Netcool Omnibus.

Trained new joiners and led a team of 7 people

Worked as a team leader for short span of time

ABAP dump analysis and managing lock entries. Setting up different RFC connections

Perform basic Oracle administration tasks like using SAPDBA/BRTOOLS Utility

Monitoring active servers and global work processes

Worked on Enterprise portal. Configuring SSO, deploying component through SUM tool.

Performed basic BASIS activities on BI, BW, PI and SRM systems.

Ticketing Tools: - Remedy, Infra. Worked on tickets with High/Critical issues.

Weekend maintenance and On-call support, provided support in Go-Lives and technical cutovers.

ACCENTURE Pvt. Limited, India Mar 2013 – Mar 2015

SAP Basis Administrator

Key Activities: SAP implementation, upgrade.

SAP Product: SAP ECC 6.0, SAP NetWeaver 7.0, 7.1, SAP SolMan 7.1, GRC 10.1, CRM, SRM

Database: Oracle 10g &11g, Operating System: HP-UX, Linux and Windows

Template based monitoring setup for SAP systems, Batch job monitoring and scheduling.

24*7 support to end user in daily activities which involved incident resolution and service requests

EHP 1 upgrade for SAP NetWeaver 7.1

Downloading and Applying Support packs (SPAM) and SUM tool, deploying SCA files via SUM and applying new add-on component (SAINT).

Configure STMS and troubleshooting transport issues.

Start and stop SAP and database, Maintain Profile Parameters

Perform various SAP Market place activities like searching SAP Notes, software downloads, connection maintenance, coordination with SAP with various SAP message, downloading and applying license, providing developer key and object key.

Management reporting, technical documentation, training new joiners to project.

Outage management on production environment

SAP Security: Users, roles & profiles creation and maintenance, Authorization issue troubleshooting, mass user maintenance, creation of Audit reports, Users lock-unlock EDUCATION Bachelor Degree in ECE Aug 2008 – Jun 2012 University of Pune, India

EXTRA Reading, Pencil Shading, Oil Painting and Dancing CURRICULAR

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