Pembroke Park, FL 33023
Dear Prospective Employer,
In the interest of exploring employment possibilities with your organization, I am enclosing my resume which profiles my background and professional experience. I’m seeking for a Corporation that will give me the opportunity to expand my knowledge as well as utilizing my professional experience to benefit your organization. I have progressive experience in the areas of, Paralegal, Legal Secretary, Accounts Receivable, Administrative Assistant, General Office Clerk, IT Help Desk Technician and Customer Service.
My background also includes employment within the cruise industry, medical office, top ranking law firms and private industries. Through my work experience, I have been recognized for my work ethics, flexibility, strong communication skills, proactive demeanor and the commitment to professionalism. In addition, I am also familiar with various office productivity software applications. I am seeking for a Law Firm that will give me an opportunity to show my potential in any of these fields.
If you are seeking an individual with high personal and professional standards and with the skills and knowledge to facilitate your organizational efforts, my qualifications may be of interest to you. I would appreciate a personal meeting to discuss ways in which my specific areas of expertise can be most effective in your organization.
Administrative support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detailed- oriented and resourceful in completing projects and deadlines: able to multi-task effectively. Skills Summary
Word Processing & Typing
Customer Service & Relations
Bilingual: Spanish and English
Translation from English to Spanish of legal
General office Procedures
Filing and Data Archiving
Research and Conflict Searching
Scheduling Meetings, Hearings and Depositions
Drafting of legal documents
2014 – Present Paralegal Clerk/Junior Paralegal - Hogan Lovells Miami, FL Assist with document retrieval, review, organization, and production; Maintain Case Pleadings, correspondence, discovery, and research; Write concise memoranda to summarize research results; Maintain a database of client advisories;
Maintain document, transcript, and work product databases; Assist with trial site preparation;
Conduct legal research;
Organize and prepare exhibits lists and/or privilege logs; Coordinate work with outside document/litigation vendors, including adherence to strict deadlines; Maintain minimum 1,500 hour annual billable requirement; Edgarize Forms for SEC filings on trades and securities; train Paralegals on SEC filings Maintain confidentiality of client information;
Participate in Global Citizenship program and pro-bono hours; and Other duties as assigned
2011 – 2014 Receptionist/Office Clerk - Hogan Lovells Miami, FL Answer all external and internal calls efficiently, and route calls appropriately; take accurate messages and relay messages via e-mail to attorneys and staff with a sense of urgency Greet clients and visitors in a professional, courteous and upbeat demeanor Assist with special projects, clerical tasks, attorney time entries, marketing projects and other tasks as needed Request building engineers to complete basics office maintenance requests and security clearances Perform proper opening and closing procedures
Utilize Intranet and Interaction on a daily basis to access firm information
4803 SW 41st Street #102 Pembroke Park, FL 33023 954-***-**** firstname.lastname@example.org Page 2
Reserve conference rooms/visiting attorney offices and arrange for AV needs utilizing MRM scheduling software. Understand and apply all security procedures
Case Indexing and preparing files for outsource storing Entering of Carpe Diem hours for billing.
Comply with security protocol of firm
Update attorney applicants in ViRecruit database and generate EEO reports Submit monthly reports of parking soft cost, postage soft cost, and applicants 2011 - 2012 Legal Assistant (Contract) – Miami Entertainment Law Group Miami, FL 2010-2011 Executive Assistant – LaCour Financial Services Houston, TX Updating clientele files and data, implementing of file formats Scheduling of meetings and workshops with clients and vendors, updating and archiving data on database Submission of new investment forms to clients
Assist with Seminar and workshop implementation by providing documentation and updating data on power point presentations in order to be presented to clients and prospective clients Send the necessary promotional information for upcoming seminars and workshops via e-mail and correspondence Implementing and updating of Advisors website
General office procedures; Answering phones, filing, faxing, correspondence, updating word documents, etc. 2008-2010 Paralegal – Britt Hathaway Ferguson & Levy, PLC Miami, FL Work in aspects of Litigation, Family Law, Probate, Criminal and Real Estate Assist Partners prepping for hearings and trial
Conduct legal research
Index discoveries prior to hearings and trial
Gather information in preparation to lawsuits
Prepare and interpret legal documents for Partners and Clients Prepare legal documents and organize materials for Civil and Criminal cases Schedule appointments, court appearances, depositions, and mediations Type memos, correspondence and daily schedules for each Partner. Case management of all client and matter files.
2005-2009 IT Help Desk Technician – Hewlett Packard Miami, FL Customer service and troubleshooting clients’ pc
Proxy into clients pc to troubleshoot, create tickets on issues clients might have that required second level support after assessment of problem for corporate, remote and international users Create user id’s for network accounts, remove and add access to users
●Spanish Translate legal documents from English to Translate for Spanish speaking clients such as: Artist Management agreements, Exclusive Recording and Performance Services Agreement, Licensing Agreements.
●clients Translate for Spanish speaking
●clients Process Talent Agency License Application for
4803 SW 41st Street #102 Pembroke Park, FL 33023 954-***-**** email@example.com Page 3
Termination of user id’s and access to databases
Operation duties, loading and unloading tapes from servers in order for data to be recorded daily Reset password for multiple databases
Conduct training development workshops for new and existing hires Creation of user and departmental mailboxes for outlook, distribution list and groups with permissions on Exchange servers
Applications used: Microsoft Exchange, Active Directory, Citrix Presentation Server, Terminal Service Server, Microsoft XP, VPN, Remote desktop, and VNC
Software used: Excel, Word, Power Point, and Access 2005-2005 Office Manager – Cowan Systems Miami, FL Assisted potential drivers in completing pre-employment pack for screening Completed all mandated forms with diver miles and calculated all cost and pay for drivers payroll Estimated company commission on a weekly basis according to billing Accounts payable of vendor accounts and utilities
Entered all import/export in company software for invoicing Reported diver accidents to central office with all necessary documentation 2001-2002 Document Clerk/International and Broin – Shook Hardy & Bacon Miami, FL Code pleadings and filed according to case, create new pleading books and matter files Kept all case indexes current
Work closely with Litigation Assistants and Secretaries on requests and projects pertaining to cases issued to me. Also, worked on special projects for Smoke and Health, and Broin & International cases Work closely with International Attorneys and in the keeping of documents according to country, created and maintenance of new In-country case filed for new cases according to their country Create new pleading books, sub files, and binders for International cases Create a more efficient filing system for all International cases 2000-2001 Customer Service/Sales Assistant – Corporate Express Miami, FL Assistant to 12 major sales representative with contracts, order entry, getting status updates on orders with more than 50 vendors
Work on various reports in order to establish that orders were received without any difficulties and made sure the product was delivered in the time that was established with customer Work with schedulers, accounting, and Credits and collections to insure that the orders were processed according to need
Assisted supervisor allocating all daily orders in spreadsheets and distributed orders to other sales assistant according to the accounts they handled. Also, assisted manger with any special projects 1996-2000 Bookkeeping Clerk, File Maintenance, Conflicts Specialist, Accounts Receivable – Stearns, Weaver, Miller, P.A. Miami, FL
Performed conflict searches in order to verify if a client could be represented as a client or any matters. Provided attorney’s with conflict waivers in order to get clearance on all potential conflicts Maintaining all billing files. Logging all monies received according to client/matter so that it can be allocated to proper cost fees.
Data entry on all new business sheets and issued new client and matter numbers
● Developed documentation for IT Help Desk and Knowledge Database for the IT Help Desk 4803 SW 41st Street #102 Pembroke Park, FL 33023 954-***-**** firstname.lastname@example.org Page 4
STRAYER UNIVERSITY – Miami, FL
Major: Bachelors in Business Administration with Legal Studies BROWN MACKIE COLLEGE – Miami, FL
Associate in Paralegal Studies
Graduation: May, 2008
Law Offices of Britt, Ferguson, Hathaway & Levy PLC Position: Paralegal/Legal Secretary
BEAUTY SCHOOLS OF AMERICA – Miami, FL Licensed Full Specialist Fields: Esthetician, Make-up
Artist, Wax Technician & Nail Technician
REFERENCES UPON REQUEST
● Create and maintained new client and matter files.
4803 SW 41st Street #102 Pembroke Park, FL 33023 954-***-**** email@example.com Page 5