William L. Nemanick, PMP, PMI-ACP, CSM, TKP
Senior agile-oriented project manager with a career of information technology and technical program/project management focused on PMO leadership and enterprise project success. I specialize in commercial enterprise-level software development and product delivery with an emphasis on building and strengthening a unified performance-based agile project management culture for organizations ranging from startups to $100 million companies like Lucent Technologies, Bright House Networks, Comcast Communications; and companies in health care, insurance, banking, property and casualty insurance, and electronic manufacturing.
Experienced in a variety of methodologies: traditional waterfall, agile (Scrum, Kanban, Extreme and pair/MOB Programming), and hybrid/customized software and agile product development methodologies (Agile Certified Practitioner and Certified Scrum Master) with a concentration on servant leadership, continuous integration, test-driven development (TDD), and project budget/cost control and reporting.
Created Project Management Offices in two large enterprises with a successful track record of instilling a sea change to embrace an agile mind set and culture.
Experienced at working with cross-functional teams to develop new products, maintain legacy applications, cost containment, risk identification and mitigation, and working within established software development life cycle (SDLC) methodologies, agile environments, and skilled at creating customized SDLCs.
Tools: JIRA, Confluence, Bamboo, Jenkins, Cucumber, HP Quality Center, Selenium, MS Project 2013 & Project Server, SharePoint, Smartsheet, VersionOne, CA PPM (Clarity), Office 360.
Project Management Professional (PMP certification #211486 The Project Management Institute)
Agile Certified Practitioner (PMI-ACP certification # 1531622 The Project Management Institute)
Certified Scrum Master (CSM certification #000087012, The Scrum Alliance)
Team Kanban Practitioner Certification (The LeanKanban University)
Advanced Project Management (APMC certification #00041 University of Chicago and the International Institute of Learning)
PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS
JPMorganChase & Co. April 2017 to Present
(Contractor through The Judge Technical Services Group.)
Agile Transformation Coach -- Member of the Agile Transformation team for Chase Community Banking/
Chase Development Office. Responsible for coaching teams who are transitioning to agile (Scrum & Kanban).
The agile (Scrum) product development and delivery framework is LeSS (Large Scale Scrum).
Provide pre-assessment analysis for start-up agile teams to ensure pre-requisite attainment.
Conduct training sessions for new Scrum teams on agile practices and framework and agile tools (JIRA) including senior leadership teams, stakeholders, and product managers/owners.
Ensure teams are performing according to and in concert with the Chase Agile Playbook.
Provide coaching, mentoring, and training for new agile coaches and Scrum Masters.
Attend team events, provide improvement recommendations and prepare assessment recommendations.
Coach development teams through continuous integration and delivery and automated functional testing.
Anchor Property & Casualty Insurance Corp. May 2016 to January 2017
(Contractor through Amzur Technologies, Inc.)
Technical Program Manager -- Managed programs at both the strategic and tactical levels for new product development (Scrum) and legacy system enhancements and maintenance. Application software
is cloud-based and legacy systems are mainframe based (AS400). Responsible for development, DevOps, QA, release planning and management, product delivery, and vendor management (e.g. CLUE, EZLynx,
William L. Nemanick, PMP, PMI-ACP, CSM Page Two
IVANS), and resource capacity planning.
Project Manager and Scrum Master for product development and delivery of a new line of property & casualty insurance built on the Stingray/Maximum Processing platform designed to increase revenue $2.5million. Authoring user stories, backlog grooming refinement and prioritization, and sprint planning.
Mentored staff on agile (Scrum) practices, held retrospectives, daily stand-ups, and Sprint demos.
Perform duties for capacity planning, resource allocation, scheduling, and project resource staffing.
Perform oversight of technical projects (i.e. vendor management, network and server management).
PSCU, Inc. (contractor through Source Select Group) December 2014 to March 2016
(Provider of credit card processing services for credit unions)
Sr. Scrum Master and Sr. Project Manager – Scrum Master for three Scrum teams and project manager
for two very large projects ($1.1million). Responsible for holding daily stand ups and sprint
retrospectives, facilitated story and task estimating, sprint and release planning, velocity monitoring, and
liaison with the product owners to prioritize and groom the product backlog.
Scrum Master for the Mobile projects. Implemented single-sign-on for credit union's mobile banking
application for PSCU's mobile credit card applications.
Project manager for the implementation of Mobile bill-pay, remote deposit capture for checking and savings account deposits and for People-Pay (like PayPal) and credit card controls and alerts.
Successfully completed a major project for credit card activation, disputes, and loss/stolen reporting.
Project manager for a $1.8million enterprise-wide telephone switch replacement project including a major contact center upgrade.
Clare Controls, LLC., Sarasota, Florida March 2014 to December 2014
(Manufacturer of host controller hardware and software for the home automation and entertainment industry)
Sr. Scrum Master and Project Manager – organized Scrum teams, held daily stand-ups and sprint
retrospectives, facilitated story and task estimating, sprint and release planning, velocity monitoring, and
liaison with the product owner to prioritize and groom the product backlog.
Defined processes for determining what projects were candidates using value-based prioritization.
Scrum master for software development projects (e.g. new UI/UX, hardware product integrations, defect resolution) for key product deliveries with Scrum teams in Greece, Vietnam, India, and the United States.
Facilitated and held mini training sessions for leadership team and product owners on the benefits of an agile methodology; responding to change; and how to create, prioritize, and groom the product backlog.
Facilitated creation of user stories, decomposition into tasks, estimating story points, sprint planning, facilitated retrospectives, Sprint demos, and release management.
Product owner and supply chain manager for the manufacturing and assembly of the company's flagship product and point of contact with foreign partners in China and Vietnam.
Focus Technologies, LLC., Sarasota, Florida August 2012 to March 2014
Part of the MacNeill Group and Focus Holdings, LLC.
(A company that develops software for the property & casualty industry in a SaaS model)
Director of Project Management and Business Analysis – Oversaw the PMO and business analysis departments for product delivery of software for the property and casualty market. Responsible for projects, staffing, business requirements, product backlog management, fulfillment of the SDLC, release management, and product delivery. Vendor management and interfaces with companies as IVANS, CLUE, CATMANDO.
Created an agile project process adapted to Focus Tech's business model and culture (e.g. shorter sprints, mandatory product owner).
Assisted in agile tool selection for managing Scrum stories, sprints, and Kanban boards (JIRA selected).
Responsible for building the department and on-boarding new staff, establishing project management processes, stakeholder communications, and status reporting methodology.
Senior project manager and scrum master on a successful agile project to implement a data warehouse and business intelligence product utilizing IBM's IIW model and Cognos Enterprise.
Project manager for two large projects: electronic signatures for agents and Insured; implementation
of mobile applications for Android and iOS platforms using IBM's Work Light development platform.
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HealtheSystems, LLC. Tampa, Florida September 2009 to August 2012
(A Workers compensation pharmacy benefits & durable medical equipment company)
Project Management Supervisor – Primary focus on supervisory oversight for five project managers and scrum masters. Responsible for annual performance reviews, day-to-day work oversight, priority setting, project deliverables, product backlog grooming, and re-engineering legacy systems and development for new business initiatives; and, implementation strategies and management for on-boarding new customers. Instrumental in the formation of the PMO: provided mentoring and process improvements.
Successfully managed two new client on-boarding implementation Scrum projects.
Managed a major software enhancement project (new UI/UX experience) for the company's largest customer (Travelers Insurance Company --Prescription Benefits).
Driver and champion for a significant shift to an agile (Scrum) software development model.
Florida Family Insurance Company, Bonita Springs, Florida October 2007 to August 2009
(A property and casualty insurance company insuring residential properties in the state of Florida)
Director of Information Technology – Management of the company's Information Technology department: day-to-day data center operations, service level management, backup/disaster recovery, and business continuity. Was responsible for the PMO, user requirements, application development, QA, release management, and vendor management (Insuresoft/Diamond, Stone River, IVANS, CLUE, & others).
Created and implemented a PMO and instilled an agile project approach to project initiatives including product backlog management and oversight for enhancements to the property and casualty product suite.
Project manager and Scrum Master for a major re-engineering of the company's web portal including an e-commerce portal for credit card payments, claims processing, and policy holder change management.
Provided velocity monitoring, sprint retrospectives, product backlog grooming, and capacity planning.
Reduced operating costs by virtualizing the server farm resulting in an ROI of $248K in 2.2 years.
ErinMedia, LLC, Bradenton, Florida May 2001 to October 2007
(Startup entrepreneur-funded company that enjoyed patented intellectual property assets & processes for a paradigm shift in TV ratings and viewership analysis)
VP of Information Technology and Applications Development – Primary duties focused on managing I.T. projects and overseeing software engineering/quality, product development and delivery, and management of a five-petabyte data warehouse. Responsible for project management and delivery of enterprise-level commercial software to a niche marketplace.
Instituted a project management office focused on agile principals and standards, project on-boarding in-line with corporate strategies, and product development life cycle processes.
Hands-on Project Manager for Information Technology projects: infrastructure, architecture, applications development, software QA testing, user documentation, release and change management.
Oversaw formulation of requirement and functional specifications for a suite of products utilizing a 3-tier design and delivered to customers as a Software as a Service (SaaS) model.
Comdial Corporation (Key Voice Division), Sarasota, Florida June 1999 to April 2001
(Manufacturer of telephone switches, telephones, telephony-based software & VoIP products)
Director of Software Engineering – Scope of duties encompassed management of projects for the development and delivery of enterprise commercial software for voice/unified messaging, web-based email/voice mail, client/server/Internet applications, IVR applications, and customer call centers.
EDUCATION & PROFESSIONAL DEVELOPMENT
Business Administration, California State University, California, Pennsylvania
Villanova University, Project Management Certificate
University of Chicago, Advanced Project Management
Professional affiliations: Project Management Institute and The Scrum Alliance.
Member, Board of Directors of the Project Management Institute Tampa Bay Chapter
Freelance Technical Interviewer for Project Management and Agile Practices
eTeki, Inc., (www.eteki.com), May 2016 - Present