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Sales Representative Customer Service

Martinez, CA, 94553
50,000 annually
March 11, 2018

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Zaira Y. Cataldo

**** ******* ******, ********, ** 94553



An energetic Human Resources Assistant, who is a self-starter with excellent analytical, organizational and project management skills, with hands on experience in recruiting and employment fulfillment processes, interviewing and evaluating new employees, and ongoing evaluation of existing employees to ensure effective performance for the organization’s Plans.


Recruiting and selection techniques.

Bi-lingual with fluency in both English and Spanish.

Interviewing experience with a broad range of candidates and position levels.

Experience with Applicant tracking software, as well as the Microsoft Office suite of software products.

Talent assessments with new, fresh ideas for your Organization.


Devised a successful recruiting plan for PET de Occidente SA de CV. Implementing a new Evaluation Plan for quality of Control and Supervision of the Employees. The recruiting plan successfully hired candidates, optimizing productivity and qualified products.


Sales Representative

New York Life Insurance Corporation.

Jun 2016 - Sep 2016

Promoting and Sale Life Insurance to different type of markets.

Sales Representative

Macy’s- Sun Valley Mall

April 2014- March 2015

Customer Service, Sales Merchandise, Answered phones, and printing tags, Ticketing new and existing merchandising, work on stock rooms, make merchandise courting, reach the POS of sales etc.

Sales Representative

Vector Marketing - Walnut Creek, CA

January 2012 to June 2012

Sold Cutco Cutlery products, door to door as well as through personal and professional networking.

Sales Associate

Men's Warehouse - Walnut Creek, CA

February 2005 to January 2006

Sold men’s formal wear and accessories, kept all displays and floor inventory in a clean, organized and appealing state for our clientele. Served as a consultant for many customers, assisting them in mixing and matching outfits, suits, etc. Answered customer inquiries in person as well as over the phone. Tagged and racked new merchandise. Rung up customer’s transactions, and closed store on night shifts after only 2 months on the job.

HR Generalist

PET de Occident Periferico PTE - Guadalajara, Jal., Mexico

April 1999 to January 2001

Position and personnel evaluator. Developed operational manuals and introductory organizational manuals for various company positions. Key contributor in the interview and hiring process. Additional responsibilities included scheduling, assignment shifting and supervising the production lines of the organization.


BA - Administration and Human Resources, Panamericana University, Guadalajara Jal., Mexico.

CarrerTrack, University Enterprise, Inc. Diploma– Bay Area, CA

State Life and Health Care/ State Property and Casualty License

Insurance License # 0K93873 – California.


Sales and Administrative Phone, fax, scanning, e-mailing. Excel, word Power point presentation, scheduling.

Set an appointment, cold calling, obtain leads, prospecting, Build pipeline.

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