MARGARET FAAFIU

E-mail: ac4r6y@r.postjobfree.com - Phone: 530-***-****

**** ********** **. ***. *, Oroville, Ca. 95965

EXPERIENCE

August 2005 - November 2016 Comcast Cable Chico, Ca Customer Service/Saless Associate

Provide customers with information regarding their bill Receive payments from customers to apply to their account(s) Stay knowledgeable with current products & their functionality Stay knowledgeable with current promotions for new and existing customers

Greet customers in a friendly manner, as they come into the store Communicate with other employees via email or in person Responsible to know current quota/sales goals

Cash down drawer at the end of my shift

Cash verification for other employees

Attend all employee meetings

Received training in security measures

Attend sales meetings

Provide demonstrations of cable, internet and phone services to customers

Successfully achieve sales goals.

Handled customer complaints

August 2004 - August 2005 Oroville Auto Oroville, Ca Delivery Driver

Delivered auto parts to various auto shops

Stocked auto parts in the warehouse

June 1998 - June 2000 Butte County Probation Department Oroville, Ca Probation Technician/Extra Help

Explained general & special connditions of probation to probationers Performed urine testing on female probationers

Corresponded with outside agencies regarding probationer Corresponded with the probationer regarding any specific changes Fingerprinted probationer if courts mandated

Mirandized juvenile probationers

Shadowed probation officer to assist with compiling criteria for eligibility, for Felony Drug Court

Supervised probationers that were on a mail in or call in caseload EDUCATION

May 1999 - May 2003 Butte Community College Oroville, Ca Associates of Science in Administration of Justice SKILLS

Able to interact successfully with a wide range of people Responds to what others have said in a non-judgemental way, builds rapport, trust & openness with others

Asks and responds to questions effectively

Able to build relationships of mutual trust with people Able to empathize

Capacity to adjust to new situations & settings, well.