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Customer Service Machine Operator

White Lake charter Township, Michigan, United States
February 24, 2018

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Rick Titus

*** *. ******* ******, *******, MI ***12 ~ 517-***-**** ~


Harbor Freight Tools, Lansing, MI - 08/2017 to Present Logistics Associate

Certified in forklift operation and responsible for safely unloading shipments.

Efficiently stack and store merchandise in the appropriate areas.

Assist in physical inventories and ensure proper stock rotation. Multi Packaging Solutions, Lansing, MI - 09/2012 to 08/2017 Label Machine Operator

Used slitter plates and micrometers, set cutter blades to specific measurements to produce finished label rolls per customer specifications.

Performed quality control by setting up a high-speed camera system to detect defects in materials, label print, and image.

Operations Supervisor (Standby)

Responsible for workflow coordination of press jobs to proper work stations for label finishing.

Responsible for maintaining communication with office coordinators and sales staff regarding the details of customer order overages/shortfalls.

Assisted machine operators with set up per customer order requirements. Automotive Technician, Tuffy Auto Service Center - 04/2009 to 09/2012 Automotive Technician, Shaheen Chevrolet - 08/2008 to 01/2009 Automotive Technician, Midas - 08/2005 to 08/2008

Automotive Technician, Tuffy Auto Service Center - 11/2004 to 06/2005 LICENSES & CERTIFICATIONS

Michigan Mechanics Certification No. 223516


Former CDL-A with Hazmat No. T-320-***-***-***


Customer Service

Politely and professionally handled customer issues and inquiries in person and over the telephone. Generated sales from good customer interaction.

Computer Skills

Working knowledge of various database programs including Mitchell-On-Demand and Alldata. Vehicle Maintenance and Operation

Efficiently and accurately diagnosed and repaired automotive maintenance issues in a timely manner. Ability to operate various automotive equipment, bobcat loaders, and forklifts safely and effectively. EDUCATION

Lansing Community College

Various classes completed in small engine repair and auto technologies. J.W. Sexton High School

Diploma, June 1987

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