F5, Block 7 & 8 Puthur City,
Puthur, Mappedu, Chennai -600073
Highly skilled Information Technology Professional with a technical proficiency in Virtualization and Microsoft Server Technologies enjoying a challenging rewarding career in the Information Technology field utilizing my skills, talents, and experience in supporting the mission and increasing the professional effectiveness of any organization.
Versatile technical proficiency in Microsoft server technologies including but not limited to Active Directory, Group Policy, Exchange Server, DHCP, DNS, IIS, WSUS, Remote Desktop Services, Security and Policy enforcement, Server Management, File and Print Services.
Provide all levels of skilled technical support and preventive maintenance for servers, desktops, enterprise backup solutions, and enterprise antivirus security suites.
Exceptional trouble shooter and problem solver with keen ability to analyze/resolve technology issues in a successful and timely manner as well as recommend/provide for system enhancements
History of successful delivery and support of all aspects of IT operations with multiple operating systems on multiple hardware platforms for business, manufacturing, transportation, and data center environments
Proven ability to excel and provide substantial contributions in challenging environments through strong planning, organizational and analytical problem-solving skills
Strong written and verbal communicator who can effectively collaborate at various levels of technical expertise proven by training users, interacting with technical staff, and delivering effective presentations to management
Outstanding instructor and trainer with proven ability to instruct college students, systems engineers, software developers, and all levels of users
Excellent customer-service skills proven by effectively interacting and maintaining customer relationships
Management experience in leading projects, teams and departments.
Knowledge on Cloud Technologies like Amazon Web Services.
Senior IT Analyst
Lennox India Technology Center
2013 – present
Standardized/Consolidated Active Directory infrastructure environment & delegated the OU administration.
Implemented Single Sign on (SSO) Via ADFS for multiple service Providers.
Implemented Shavlik for patch management in an enterprise level.
Implemented HP access Control for Printers thus increased the safety and Security.
Deployed software packages to users across enterprise using LANDesk
Administration, installation, integration, performance tuning, preventive maintenance, upgrades, disaster recovery, security and training for Microsoft systems.
Perform daily maintenance and performance tuning of Microsoft servers in addition to its associated enterprise level anti-virus solutions.
Responsible for identifying and resolving system, email and application issues.
Assist with hardware and software recommendations, upgrades and installation
Demonstrated expertise in troubleshooting applications, servers, desktops, and network problems utilizing various tools and techniques including network analysis tools and packet sniffers.
Coordinated licensing, software upgrades and maintenance for engineering applications.
Participated in projects related to server and desktop support such as development of web sites, documentation, and software evaluation and compliance verification.
Tata Consultancy Services
2010 – 2013
Provided day-to-day onsite support for networked systems, hardware and related infrastructure
Commission /Decommission process & co-ordination with teams as per compliance with ITSM/ITIL
Implemented numerous Group Policies as a request from Audit & Compliance team.
Installed, published and configured business applications in Citrix as per customer requirement
P2V, V2V MIGRATION using VMware Converter. Creating VM templates and cloning
Out-of-band management tools like ILO, DRAC
Installed, Configured IIS & FTP and Performed Troubleshooting for websites.
Investigated user problems, determined possible solutions, oversaw software installation and upgrades.
Created a backup job and took backup on daily, weekly and monthly basis.
Assigned duties and supervised a team of junior system administrators.
Information Security Analyst
Affiliated Computer Services
2008 – 2010
User provisioning on multiple platforms like Novell, Active Directory, SAP & Hitachi IDM suite
Deployed configuration changes in datacenter using Blade Logic Tool
Created and modified Active Directory groups for managing the resources across domains
Configured Connected Back up on users Laptop to prevent Data Loss
Provided support for Audit and Compliance (eg. SOX, ISO).
Blacklist/whitelist the domain in Barracuda e-mail spam Gateway
Jr System Administrator
Uniware Systems Pvt ltd
Managed Symantec Endpoint Protection server
Installed, Configured and updated the engineering softwares
Proactively monitored the server health using solarwinds
Configured and administered license server for engineering applications
Configured print servers and printers
Desktop Support Engineer
Com System Solutions
Installed and Configured Various Operating systems like Windows XP and Windows Servers
Installing and maintaining various standard softwares as per requirements
Updating Operating system and Antivirus Patches
Assisted the users in MS outlook configuration, Outlook backup & restore and troubleshooting
Resolved the printer related issues.
Troubleshoot the operating system and hardware related issues.
TECHNICAL SKILLS AND EXPERTISE
Microsoft Windows Servers (2012, 2008 R2, 2008, 2003), VMware
Active Directory, Group Policy Objects, Exchange, WSUS,DNS, DHCP,IIS, Citrix
File & Print Services, Network Monitoring, LANDesk, Connected Backup,Blade logic
Novell Directory Services, Symantec Endpoint Protection, McAfee Endpoint Encryption
Barracuda Spam Gateway
Microsoft Windows (8, 7, Vista, XP, 2000 Professional, SE, 98)
Microsoft Office 2003/2007, Open Office, Symantec Client Endpoint Protection
Microsoft Command Line, VBScripts
Father’s Name : Udayasuriyan.K
Date of Birth : 01-06-1984
Gender : Male
Nationality : Indian
Marital Status : Married
Passport No : H1700134
3/255 Kannadiyar Street,
Namakkal (TK & DT),
Tamil Nadu - 637 021