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Sales Management

Vancouver, British Columbia, Canada
flexible within reason.
February 17, 2018

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James Dimas

604-***-**** 403-***-**** / Canadian based Senior Executive & Director

IAM (Identity Access Management) SaaS/Cloud Business Intelligence Business Process Management Service Oriented Architecture Legacy Modernization Customer Relationship Management ERP PPM Channel & Partner Enablement

Core Competences Include:

15 years Cradle to Grave Enterprise Sales Management of Teams Project Application Rationalization Direct Sales Telesales Channels Lead Generation Unified Communications Cloud Online Collaboration VDI sales Oil and Gas, upstream, downstream Manufacturing Distribution Government Public Sector Healthcare Project Management C-Level and Director Level Colleagues As an outsourced Director of Sales Operations, I have worked with an Infor ERP Partner focused on overall On premise and Cloud ERP solutions across Western Canada. Solutions in question are Cloud Industrial (SyteLine), Visual Mfg. and Configure Price Quote. Additionally, I have extensive management experience building teams and making sure all teams are accountable for their daily duties and operational tasks. I worked for Telus and partnerships with HP that ranged between 10 to 15 staff.

Quotas attainment: always between 100% - 110%

Director of Sales & Marketing Operations - On Going Contracts with my Customers – (Sales & Business Development)

Full Time Contractor Present Some on-going duties with Customers:

Advisory / Framework and Strategy Consulting

Services - including Identity Governance, Privileged Access Management, Federation, GRC and multi-factor

System Integration - Software Installation, Configuration & Deployment

Consulting (which includes Advisory, Strategy and Program/Project Management)

Managed Services - Private Cloud Hosting

Legacy/App Connectivity - for RACF, ACF2, AS/400, EPIC & others

Project Management – see my IT Infrastructure Approach towards project management

Education i.e. Public Sector / Government – I have strong relationships with BC and Alberta Gov’s focused on Government Ministries and working specifically with the Offices of the CIO

Assisting current software customers with operations / standardization / business development / inside sales training / hiring

Assisting current professional services firm focused IT Quality Assurance Software Testing and Data Quality – sales operations / marketing / business development / partnerships

...Continued - Director of Sales & Marketing Operations: Essential Software Solutions, Inc. Full Time Contractor 2013 – June 2017 Sales Operations assisting in change management by incorporating new sales processes, new professional services methodologies, marketing initiatives and campaigns and meeting and closing net new business accounts – working with and managing 10 staff members Order / Customer to Order Mfg. with revenues ranging from $25MM - $500MM – Quota 120% of target Non-Manufacturing facilities focused on net new Enterprise Applications – Quota 105%

sales with training and coaching to succeed with Lead Generation sponses

attainment of 100% + on average

Additional Contractor Specialties:


Framework and Strategy /


Federation /

Governance /

Single Sign On /

Managed Services /

Professional Services

ongoing management to improve productivity and operating efficiency

application portfolio management – rehosting

ication QA Testing - cost reductions and scalability improvements, QA Test and Execution – QA Labs


-SaaS Collaboration strategies i.e. VOIP, Audio, IM, Webinars, IT Remote Support, Help Desk, Service Desk, Best Practices Cloud / SaaS / Hosted strategies

Citrix Online:

Senior Executive March, 2012 – March, 2013 iated to IT Remote Support, Help Desk, and Service Desk i.e. capacity planning, program management, change management

meetings, online webinars, and SharePoint

o facilitator assisted with scope and resources

tions, tests and materials

available online for employees

-site workers.


ASG Systems –

Senior Executive June, 2011 – February, 2012 loitte, Accenture, IBM and CGI.

Application Rationalization - analysis of inventory, costs and value data. Incorporated lead generation and teleprospectging efforts to increase pipeline focused on Oil and Gas Accounts / Government & Public Sector Accounts

-month with C-level and Director level

CA Canada (computer associates) – Clarity PPM Software Executive of Solutions Strategist (PPM) August 2008 – February 2011 Encana, and Syncrude Oil

– application governance, IT Governance, training, project management, application rationalization, framework – design, build and plan for example; working closing with Workplace Technology Services from BC Government, focused on POC, SOW’s – incorporated strategy, lining up of resources and presentations in front of key executive to close 400 software licenses worth $600,000.

– Average 105% per quarter

Project Services and Consulting Revenue – Implementation / Training / Education / Project Management SAP Canada

Sales Channel Manager November 2005 – August 2006 Sold directly

d key vertical strategy to create awareness in Oil & Gas, Fabrication / Wholesale Distribution / Food & Beverage and Construction

$1.85MM in services.

– Average 107% per quarter

Services = $1 MM

Software = $800,000 per annum


The Arts Institute – Certification in IT Communications and Media Technology Business Commerce Degree

Studying for PMP Designation

(Additional employment information after 2000 available upon request)

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