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Consultant, Sr. Network Engineer as well as CEO & President

Dallas, Texas, United States
February 13, 2018

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Richard E. McClure

H - 972-***-**** M - 972-***-**** - - February 12, 2018

Rick McClure

***** ****** **** **.,

Dallas, TX 75240

Dear Sir,

I have been doing computer and network infrastructure support for many years, primarily in the SMB marketplace. While my focus has been on the entire enterprise from a technical perspective, from an entrepreneurial perspective I know what needs to be done across the entire infrastructure which can now, seamlessly extend to and include the ‘cloud’. Please understand this...I can walk into a shell of a building and completely install and setup the entire network including all the servers...and be responsible for that organization! I have enough understanding and resources that I can fully support and\or relocate an entire office and put it anywhere on the planet it needs to be.

I’ve gotten pretty resourceful and I know what works and especially, products and services that are reliable. I can think on my feet and work under pressure! I would like to make the transition back into corporate IT and/or management and feel I have a lot of experience and intellect to offer, especially with all the experience I’ve gained I know what to watch out for. Since I do have a lot of firsthand experience, I know all the industry related nuances. Please give me a call either way. I have a very diverse background with a lot of experience in many areas! I can do what you’re asking for!

Look forward to meeting you.


Rick McClure

Richard E. McClure

H - 972-***-**** M - 972-***-**** - - Qualifications Summary

Accomplished and innovative, Information Technology & Management professional with extensive experience in Systems & Network Security and Engineering in Domestic and International environments. Demonstrated ability to design and implement business infrastructures with a track record of consistently generating profitable results through careful diagnosis, decisive action and thorough follow-up. Network Engineering & Architecture - Systems Design & Engineering - Technical & Business Consulting Test Engineering - Business Development - Client Relations & Retention - Global Account Management Processes & Procedures - Systems Security, Firewalls & Audits - Project & Program Management Contract & Agreement Negotiations - Strategic & Operational Planning - P&L Responsibility Budget & Cost Controls - Continuous Improvements - Vendor & Contractor Liaison Transition & Transformation Architecture - Systems Integration Architecture NAS & SAN Storage Network Design - VPNs

Proven ability to manage multiple projects and tasks to successful conclusion and resolve complex issues in a timely cost efficient manner. Successful at building productive teams, developing positive relationships and valuable strategic alliances. Effective in startup and turnaround situations. Possess excellent communications, negotiations, analytical and organizational skills. Managed technical groups as large as 30. Enabled companies to have 99% plus uptime in their corporate networks with the list of recommended products once installed. Reduced malware and virus exposure to near zero. Cut projected disaster recovery time from days to hours. This allows for the remaining parts of the company (sales, manufacturing, operations just to name a few) to work and expand as fast as they see fit.

Career Expertise & Professional Experience

RMC Enterprises, Dallas, TX

Consultant & Senior Network Engineer as well as CEO & President 2001 - Present A privately held IT & Network Operations company supporting small and medium businesses in the Dallas area. As a business owner synchronized sales, marketing, and operational strategies to achieve $100K+ revenues on an annual basis.

Designed and implemented network and technical infrastructure support for 20+ companies, including system security settings, organizational controls and maintenance of operating system environments.

Predominately Microsoft OS’s up to and including Server 2012 and Windows 10 with some UNIX & Linux.

Monitored system performance and stability to ensure operational levels are maintained.

Conducted daily, weekly and monthly system health checks including IDS (Intrusion Detection Systems).

Installed and/or decommissioned system components; i.e. servers, PC’s and peripheral equipment.

Performed backup and restore activities for all system servers and workstations.

Performed in-depth system audits and evaluations for operational gaps, security risks, and business enhancement opportunities.

Presented recommendations to executive client management for improvements in effectiveness of network computer operations and business process flow.

Built administrative functionality within technical infrastructure for business continuity, emergency routing and remote access.

Directed/trained onsite company personnel on network functionality, enhancements and security.

Performed in-depth PC workstation set-up and trouble-shooting.

Created training and technical support documentation. Richard E. McClure

H - 972-***-**** M - 972-***-**** - - Accomplishments

• Achieve yearly profitability by synchronizing sales, marketing, and operational strategies.

• Realized 75% improvement in customer backups and disaster recovery by replacing legacy systems with a StorageCraft and NAS solution for networked devices.

• Increased PC reliability 90% after purchasing enterprise type software.

• Blocked 100% of known viruses and malware from entering the network by implementing an Untangle firewall solution that encompasses a subscription based solution model.

• Minimized exposure to spam email 95% and quarantined email viruses after implementing the Untangle Anti-Spam solution on users that had their own internal SMTP server also allowing end-users to retrieve their own quarantined email.

• Identified bandwidth issues by implementing a bandwidth monitor solution in the Untangle firewall. IKON Office Solutions, Dallas, TX

Senior Network Engineer 1996 - 2001

The world’s largest independent distribution channel for copier and printer technologies delivering a wide range of technology, equipment, software and services for managing business document workflow.

Managed multiple client network systems, including designs, installation, maintenance and coordination with internal and external business units.

Evaluated complex hardware, software and peripheral equipment for large, complex networks.

Managed network performance, including troubleshooting and resolution of problems to client companies.

Maintained and update system security plans on all platforms.

Implemented and managed network policies, procedures and standards, enforcing security practices.

Developed and implemented effective monitoring tools for client company’s business networks to ensure consistent & accurate achievement of their business objectives/initiatives. Netsource, LLC, Carrollton, TX

Senior Network Engineer, 1995 - 1996

Responsible for working with client companies on design, implementation, deployment, and ongoing support of network operations on a Novell platform.

Implemented workstation connectivity and performed application support.

Integrated workstation, servers and other peripheral equipment into existing client networks.

Interfaced with external vendors to install and accurately configure vendor server and/or PC software. Advanced Business Communications, Dallas TX, 1990 - 1995 Novell Systems Administrator

Responsible for administration of all corporate LAN activities, including organizational set-ups and networking options.

Installed, maintained, and implemented hardware and software upgrades to corporate desktop PC’s.

Performed technical troubleshooting and support.

Trained users on PC software operations and system applications.

Developed manufacturing procedures and processes. Systems Test Engineer

Defined and built systems integration processes, procedures and documentation.

Delivered client training programs for hardware and software applications, including development of curriculum.

Project Management Engineer

Implemented the design, diagnostics and development of the Automated Services Platform (ASP).

Administered all hardware and software integration including evaluation and purchase of products.

Created Bill of Materials system structures, manufacturing, field, and operational manuals, including test procedures.


Associates in Electronics, United Electronics Institute

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