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Restaurant Manager, Server, Executive Assistant, Legal Assistant

Location:
Riverside, California, United States
Salary:
Negotiable
Posted:
February 12, 2018

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Resume:

Objective

Seeking a position with an established company where I can apply my education and my years of earned experience in a customer oriented environment to aid in the benefit of my employer and their customers.

Summary of qualifications

Fifteen years cumulative customer service experience, Twenty months General Manager experience, Three years Assistant Manager experience, Four years Shift Supervisor experience, Three years Executive Administrative Assistant and Eighteen months general customer service

Employment

08/2015 - 09/2016 Golden Dragon Ridgecrest, Ca

Server - Provide excellent customer service by taking table, take out, and phone orders in a timely manner, ensuring order accuracy, assisting in preparing take out and delivery orders, as well as taking delivery orders with company delivery vehicle in addition to tending to the needs of the guests in the restaurant and providing a positive and pleasant dining experience.

04/2015 – 08/2015 Desert Area Resources and Training Ridgecrest, Ca

Supported Living Services Specialist - Responsible for assisting nine or more clients in everyday living by helping them make doctor’s appointments and driving them and assist in communicating with medical staff and the client to explain things to them in a way they can understand, assist in food budgeting and shopping by using price comparison and calculator, teach clients domestic skills such as cleaning, new recipes, organization and bill paying.

11/2013 – 04/2015 Kmart Ridgecrest, Ca

Customer Service - Duties included but not limited to providing excellent customer service, recovering department and replenishing stock, using wireless store inventory gun I check pricing and administer mark downs as need, reset new inventory into floor stock, assist customers in finding merchandise, process stock in receiving, back up cashier as needed.

07/2009 - 04/2012 Pizza Factory Ridgecrest, Ca

Assistant Manager - Duties included but not limited to providing excellent customer service, inventory, quality control; supervise up to 12 employees, new hire interviewing and orientations, progressive training, food budgets and ordering, deposits and reconciliation’s, marketing and fundraising events, effectively manage customer, employee and store relations, enforce company policies and procedures, control labor and food costs.

03/2008 - 07/2009 John’s Pizza Parlor Ridgecrest, Ca

Server - Provide excellent customer service by taking orders in a timely manner, ensuring order accuracy before delivery and tending to the needs of the guests in the restaurant and providing a positive and pleasant dining experience.

02/2006 - 12/2007 Kentucky Fried Chicken Ridgecrest, Ca

General Manager - Responsible for overseeing 25 teammates, delegating various duties to the assistant manager and shift leaders, scheduling, reviews, progressive training, marketing, fundraising, inventory control, quality control over Brand, maintenance, organizing and directing Champs meetings encouraging employee participation and morale improvement. Effectively manage customer, employee and store relations, enforce company policies and procedures and forecast sales in conjunction with labor costs to adjust store budget accordingly.

11/2005 - 02/2006 Leapin’ Lizards, Ridgecrest, Ca

Assistant Teacher - Supervise children and assist in providing a safe and healthy learning while playing environment along with positive behavior reinforcement. Abided by the ratio standards while moving amongst different age groups. Provided children with learning activities that stimulated all senses and encouraged gross and fine motor skills and cognitive development.

03/2003 - 11/2005 Del Taco Inc., Ridgecrest, Ca

Shift Supervisor - Provide a positive and pro-active working environment for employees and a customer service driven crew for the guests: manage labor and food costs, quality Brand control, enforcement of company policies and procedures, inventory, deposits and reconciliation.

09/2001 - 01/2003 Del Taco Inc., Riverside, Ca

Shift Supervisor - Provide a positive and pro-active working environment for employees and a customer service driven crew for the guests: manage labor and food costs, quality Brand control, enforcement of company policies and procedures, inventory, deposits and reconciliation.

09/1997 - 07/2001 GeoDomes WoodWorks, Riverside, Ca

Executive Assistant - Personal assistant to company Director, manage accounts payable and receivable with Quickbooks Pro, operate company switchboard effectively and efficiently and personally assist with contract writing, editing, proof reading and negotiations.

05/1996 - 11/1997 California Pizza Company, Riverside, Ca

Driver/Pizza Artist - Provide excellent customer service, take accurate orders and prepare food according to health and safety codes and company policies. Deliver product in a safe and efficient manner. Assist in maintaining cleanliness of restaurant and preparations of food to be used in creating the final product.

03/1995 - 04/1996 Rehabilitation Alcohol Program, Fontana, Ca

Housekeeper - Maintain cleanliness of facility. Duties included vacuuming, dusting, sweeping, mopping, cleaning windows, restrooms, kitchen, offices, class rooms and waiting room.

Education

06/2012-05/2015 Cerro Coso Community College, Ridgecrest, CA

08/2005 - 05/2006 Cerro Coso Community College, Ridgecrest, Ca

08/2002 - 01/2003 Riverside Community College, Riverside, CA

Subjects studied: Child Development, Medical Terminology, Electronic Health Record, Paralegal Studies, Real Estate Property Law, Business Law, Civil Litigation and Procedures I and II, Legal Research and Writing I and II, Personal Injury and Tort Litigation, Communication in Healthcare, Cultural Diversity in Healthcare, California and Federal Civil Procedure Legal Forms, Legal Ethics, Bankruptcy Law



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