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Test Management, Project Management, SDLC, STLC, Agile

Buffalo, New York, United States
January 31, 2018

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Suvarna A. Bagde


Cell Phone: 646-***-****

Professional Summary:

* ***** ** ******* ********** experience comprising of variety of projects in Credit Cards Domain.

QA experience in Manual and automation testing for functional, System, User Acceptance, Regression and Integration testing in various domains in Vision Plus Credit Cards processing, Web based Testing.

Strong foundation in SDLC and STLC methodologies in waterfall model.

Certified “Professional Scrum master” and well versed with AGILE framework.

3 years of experience as a “Project Manager/Coordinator” for several release projects managing over all activities, creation of Test Strategy and conducting walkthroughs.

15 months hands on experience of automation using Excel and VB macros to improve the quality and bring in accuracy in system. Also, automating mainframe actions using a mainframe tool Tivoli Workload simulator which helps increase productivity.

Highly experienced in Test Management Tool, Test Director, Quality Centre and Test Automation tools like QTP, Cucumber using Ruby.

1+ year experience as test consultant/onsite coordinator for one of the leading clients of Capgemini, located in Salinas, CA.

Worked on creating a robust, flexible and easily Acceptance Test framework for Behavior driven development.

Experience Summary:

Worked as Senior Consultant with Capgemini FS SBU Jan 06 – Dec 14

Technical Skills

Operating System

Windows 7/XP/98/95, 2000


Visual Studio 08 / 05, Vision Plus, Mainframes, Client-Server Networks, UNIX


SQL Server 05/08, Oracle 8.0 and MS-Access


Crystal Reports 8, Excel Macros, Word Macros, Cucumber, Version One, Rally


VB 6.0, C, C++, Java, Unix, Ruby 2.0.0


QTP, Test Director 7.6, HP QC 11.0/ALM

Functional Skills:

Management and Leadership Skills

Managed multiple projects as a test lead and led team of 34 people as a project manager.

Ability to produce realistic software schedules, project management and strategic/tactical planning expert.

Ability to fulfill project requirements by effective planning, scheduling and tracking of activities with continuous focus on quality of deliverables

Training and Development

Training the new hires & co-associates on credit card services sub systems and project related trainings.

PMP trained

Vision plus trained and created various presentations to help team build understandings

Professional Experience:

Capgemini January 06 – December 14

Project: Agile COE June’14-Dec’14

Role: Agile Consultant


Providing solutions by building POC’s and frameworks per client needs

Knowledge and skill set building per new technologies launched in market

Created artifacts and capabilities decks

Provided trainings to different accounts and helping them for any issues or roadblocks encountered

Worked on creating a Acceptance Test framework for Behavior driven development. The test framework will be robust, flexible and easily maintainable as the requirements/developed test scenarios will keep changing rapidly from Sprints to Sprints. Separate Test framework will be developed for .net & Java technology and will make use of existing open source tools, plug-ins along with Capgemini's add-ins for better usability and productivity. This test framework is to support cross-browser Web testing, Mobile testing and should interface with existing IP - Continous Integration Automation for running and reporting Acceptance Tests.

Created a Quality Blue Print, Capgemini’s IP to help evaluate customers their agile maturity level and highlight suggestions/improvement areas in order to excel from current level.

Building knowledge on agile management tools like HP Agile Manager, Version One, etc.

Project: Discover – Mobile Testing Feb’14-May’14

Role: Agile Coach


Conducted Discussions and brainstorming with onsite and offshore associates to understand current model being followed.

Identified the gaps and chalked out a plan for transformtaion with timelines.

Conducted training for associates to improvise agile concepts, comparison with Waterfall methodology and also which can help in day to day work to be more agile.

Conducted scrum meetings to help resolve impediments faster.

Created templates to track project status in agile format.(i.e. Burndown charts)

Created new model for better and faster communication between onsite and offshore.

Played planning poker to make associates understand how to calculate velocity.

Working on creating a standard estimation tool considering various factors which can impact an agile project like


oNC Skill set

oCoordination and Communication between colocated teams

oTurn around time for build/defects/queries

Project: Capital One – CRS CRG June’13-Feb’14

Role: Project Lead/Scrum Master


Worked in Agile environment, attended sprint planning meetings, daily scrum meetings.

Reviewed functional requirement documents, technical specifications documents and implementation guide.

Developed test plan, test scenarios and test cases

Participated in test data creation and ad-hoc tasks.

Conducted different walkthroughs in preparation phase.

Involved in Functional testing, User Acceptance Testing.

Responsible for web test execution based on test plan.

Worked on consulting client for automating repetitive activities and reduce bugs.

Responsible for mobile testing, responsive web testing and content migration

Created defects in HP ALM with the team

Generated reports for test case execution and defect status reports.

Environment: Windows XP, Microsoft Excel, IBM Mainframe, CMS, LMS, FAS, SNAP, MBS, ASM

Project: HSBC – CRS CRG March’11-May’13

CCS-CRG works on Control record level. Vision plus system contains total 44 type of control records/processing parameters.CRG team sets up these records in different mainframe regions like development, testing as well as Production regions.

Role: Project Lead

Responsibilities: Analysis, build and testing of control records for below project types.

Release projects – This type of projects are released every quaterly and involves all the control records for a given system to be analysed as build from the scratch. she has beed involved in release project since Aug 2006 release. Under her guidance UDAP Aug 09 is completed successfully.

Non release projects – Defects not resolved in release projects are then introduced as Non release projects.

Infrastructure projects – This type projects involves mass update of control records due to change in business rule or to maintain uniformity of control records field values in system.

Mailings projects – These projects are monthly mailings projects introduced at portfolio levels. These projects come in picture for different schemes introduced by marketing people.

Clean up tasks – Vision plus system has limit of 998 records to be created. After a certain time period all the Interest tables get used in different marketting campaigns. To make Interest tables available for future projects many duplicate Interest tables as well as Zero account Interest tables are identifed and they are freed to make them available for future campaigns.

LMS projects – LMS(Loyalty Management System) is a sub-system of Vision Plus. It is designed to allow card issuers to build a base of loyal customers by rewarding them with points or cash-back rebates according to their use of their card. Points can be accumulated based on transaction activity of cards. Team is involved in analysis of market requirements and accordinlgy builds LMS control records in system.

RS Projects – This project involves analysis and setup of Retail Services control record. CRG is working on ASM.

ONE HSBC - This project involves streamlining HSBC's business processes and products as per the needs of its customers on a global basis. This streamlining will be performed by migrating Whirl platform to ONE HSBC.

Highlights in the team:

Managing all below activities and coordinating with onshore to plan the tasks effectively to meet defined priorities by clients and to provide quality deliverables.

CRG works on end to end analysis and build for monthly marketing campaigns, Incidents, Infrastructural changes, Change in terms, etc which are launched for different portfolios every month.

Analysis of the Control records involves mapping the provided requirement documents against production and raising the discrepancies.

This analysis ensures build in production is perfect per the requirements and helps avoid 60% of Incidents which would flow to production in case analysis is not performed.

Building the control records in test and production regions and performing a primary validation of the same.

Creating input files and pulling compare reports which highlight the discrepancies between said requirements and region details.

Environment:Windows XP, Microsoft Excel, Vision plus Modules – CDM,CMS,TRAMS,LMS, MBS,SNAP

Project: CRS-CRG Dec 09 – Feb 11

Client: HSBC (Salinas, California)

Role: Test Consultant/Onsite Coordinator


Worked with clients to understand, simplify and prioritize the offshore project pipeline.

Worked on primary analysis and testing before sharing the work with offshore to avoid any delays in ETC.

Worked with clients to balance their workload.

Worked on various quality and productivity initiatives (like workload simulator) which helped utilize saved time to take up more work.

Worked on various clean up tasks to improve better usage of the system.

Created presentations for client management to showcase what better we are doing and what better can be done.

Environment: Windows XP, Microsoft Excel, Vision plus Modules – CDM, CMS, TRAMS, LMS, MBS, SNAP.

Project: HSBC – CRS ITT Jan’06-Nov’09

Role: Test Lead/Test Analyst

Projects Supported


Cobrand systemic debt cancellation

Cobrand priority pass

Saks 5th avenue

Prescreen of one cross cell

Toolbars Sybase upgrade

Statement tuning

GM logo rebranding

Toolbar Replacement Phase-1


OCC Min pay phase – 3

Toolbars memo redesign

Cobrand Photocard


Business Requirement Document’ and ‘Functional Specifications’ Analysis

Designing UAT Test Scenarios and Test Cases.

Test Script Designing

Test Bed Criteria identification using file aids

Test Bed Extraction and Manipulation

SIT of front end applications along with backend check on DB2 tables and files using file aid

UAT Execution of front end applications along with backend check on DB2 tables and files using file aid

Administering execution and validation of tests

Test Result Reporting

Defect Tracking and Analysis

Defect Reporting and Follow up

Conference calls with clients, onsite coordinators for project status update

Documention of Functional Learning at the closure of project

Communication with Client/Onsite coordinators

Solving Queries/Doubts of Team members

Process Related Activities:

Daily Effort Tracking

Minutes of Meeting

Daily Task Allocation Sheet

Weekly Status Report

Weekly Quality Violation Report

Environment:Windows XP, Microsoft Excel, Vision plus Modules – CDM,CMS,TRAMS,LMS


International certifications of software testing, ISTQB (International Software Testing Quality Board)

Professional Scrum Master Level-1 (PSM-1 from Scrum.Org)

HP QC 9.0 certification

Educational Details:

Course – Year of Passing



MCS (Master of Computer Science) - 2005

H.A.L College of Science

Pune University, India

BCS (Bachelor in Computer Science) - 2003

K.T.H.M College of Science

Pune University, India


R.Y.K College of Science

Maharashtra, India


Navrachana Vidyalaya

Maharashtra, India

Contact this candidate