Yolanda N. Glover

ac46mk@r.postjobfree.com

863-***-****

Experienced Customers Service Associate

Ability Summary

Call Center Experience Sales/Marketing Problem Solving

Cashier/Cash Handling Customer Support Patient Care

Housekeeping Experience Administrative Assistant Microsoft Office

Employment History

Home Health Aide(HHA)

11/2013-02/2016 Utopia Home Care Lakeland FL

.Drove from one Client's house to another performing housekeeping and personal duties.

Target/Floor Team

11/2007-08/2012 Lakeland FL

.Answer questions regarding the store and its merchandise.

.Bag or package purchases, and wrap gift.

.Clean shelves, counters, and tables.

.Computers sales prices, total purchases and receive and process cash or credit payment.

.Demonstrate use or operation or merchandise.

Krystals/Cashier

03/2006-07/2007 Lakeland FL

.Answer customers questions, and provide information on procedures or policies.

.Assist customers by providing information and resolving their complaints.

.Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers items.

.Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

.Calculate total payments received during a time period, and reconcile this with total sales.

Education and Training

Issuing Institution Location Qualification Course of Study

Continental Academy FL High School Diploma General High school Curriculum

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date

Home Health Aide Luster All Training Center of Hope 08/2013