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Manager Quality

Louisville, Kentucky, United States
April 16, 2018

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Houston, TX, *****, 832-***-****


Production Manager with a track record of consecutive promotion, involved at every stage of the manufacturing process. Experienced and looking towards increased levels of knowledge and responsibility. Professional Summary

Nine years of progressive experience in a manufacturing facility with 4 years as a production manager

(managed over 280 employees) across a total of 7 production assembly lines. Core Qualifications

Experience in hiring, training, and evaluating talents.

Lean manufacturing practices with a bias towards action

Strong ability to analyze manufacturing data and convert to improvement projects.

Experience in high volume production and strong ability to drive discipline in stressful environments. Work History

Goodman Manufacturing Co. a member of Daikin Group 03/2009 to 03/2018 Assembly Manager – 2nd shift 02/2014 to 03/2018

Promoted to Assembly Manager 2nd shift, responsible for daily operations in a department struggling to meet daily on-time delivery and productivity numbers. Achieved target metrics within 2 months. Heavy emphasis on disciplined execution for repeatable & reliable output.

Coordinated with all factory departments to guarantee timely material availability on daily basis.

Analyzed downtime categories (Manpower, Materials, Method, and Machine) and implemented corrective actions to realize 95% operational availability.

Managed the implementation of REBA analysis on all stations to ensure safe work environment.

Managed cost saving and Kaizen projects to drive > 9% cost saving to budget.

Implemented line balance projects to maximize operator utilization and reduce the waiting waste each cycle time, increased shift output on key lines by ~20%.

Employed standard work between all 7 assembly line operators and developed and audited GWS

(General Work Standard) to ensure that all operators are followed the same steps every cycle.

Managed monthly operator utilization projects to meet TAKT and maximize productivity. Supervisor - Heat Exchanger (Coils) Department 09/2012 to 02/2014

Supervised >100 employees and 35 pieces of equipment in the production heat exchangers. Duties extended to materials, production planning & scheduling, maintenance & quality.

Oversaw the incoming materials handling department to validate availability of purchase parts.

Communicated with downstream departments to ensure the delivery accuracy and monitor real time quality of production (ppm).

Audited the operator safety (BBSO – Behavior Based Safety Audit) and equipment condition to identify and remedy unsafe conditions/actions in a high risk work environment.

Lead 5S and Kaizen projects in the department to increase uptime and production availability of the department. Actively sought out 7 wastes to implement least waste way manufacturing. Lead Person – Tubing & Wiring Department 10/2011 to 09-2012

Lead person assigned to assist Supervisor in daily activities in department. Stepped in when Supervisor not available and worked to ensure the daily output and productivity targets were met.

Reviewed new employee readiness and directed relevant training as required.

Cross trained operators of any new machine (wiring machines, copper process machines) to ensure thorough understanding on critical to quality characteristics and safe practices.

Improved production by addressing planning, training and material shortcomings throughout shift.

Administered incoming materials, production planning & scheduling to drive daily output and inventory accuracy in a feeder department with over 2,000 distinct part numbers.

Communicated with supervisors of other departments to validate accuracy & quality of output.

Responsible for scrap accuracy and daily submittal of scrap reports to drive inventory accuracy.

Conducted daily safety audits by reviewing each employee’s PPE to minimize unsafe conditions.

Designed new fixtures for newly launched parts.

QA/QC Auditor 03/2009 to 10-2011

Checked production lines for all cooling and heating systems – 7 lines ~ 500 employees.

Validated part numbers against BOM and critical parts dimensions called out in drawings.

Audited against engineering specification and that units were built according to workmanship standards.

Conducted audits, created finding reports and determined proper corrective and preventive actions.

Analyzed failures, corrective and preventive action to respond to customer complaints.

Created and maintained company quality documentations, such as quality manuals, quality procedures, etc.

Continuously improving QA receiving inspection process and procedures.

Monitored incoming supplier issues and ensured timely resolution of supplier failure, corrective actions and preventive actions.

Translator/Interpreter, U.S army in TAJI/IRAQ 02/2006 to 11/2008

Translated security-sensitive documents acquired by U.S. military forces.

Interpreted between U.S. military forces and Iraqi army, police, officials and civilians.

Created training materials in both Arabic and English languages to train Iraqi security forces.


OSHA 30 hour certificate.

Certificate in the 21 irrefutable laws of leadership course, by john Maxwell.

ISO certified Internal Auditor.


Houston Community College, science and technology. SKILLS

Language: Fluent in English, Arabic

Computer: Windows Operating System, Microsoft Office Applications

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