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Customer Service Data Entry

Bronx County, New York, United States
April 17, 2018

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**** ****** *** *****, *.Y. *0469 *******@*****.*** Cell 917-***-****

Objective: To secure a challenging Position that will allow me to utilize all my acquire skills

Skills and Qualifications Computer: Microsoft word Customer Service-Orientated

Office Equipment, Flexible Works well under pressure

Accomplishments and Activities: Entrepreneur

Education and Training:

College of New Rochelle Bachelor of Arts 9/1992 – 5/1996

Major: Psychology

Employment History:

Intercruises, New York, NY Pier Staff 2016 – Present

Enter guest documents into database in a timely and accurate manner

Verify documentation and direct guest to assigned areas

Maintained friendly and professional guest interactions

Provide an elevated guest experience to generate a loyal clientele

Routinely answer guest questions about their cruise vacation

Assist guest with special needs

Cbiz Inc. New York, NY Processing Clerk 1999 –2017

Collate and assemble tax returns

Scan document and enter into database

Obtain scanned records and upload them into database

Update and distribute tax reports

Order and distribute office supplies

Open and properly distribute mail

NYC Dept. Of Health, New York, NY Public Health Assist 1995 – 1999

Performed clerical duties, such as data entry, answering phones and filing

Maintain accurate records of student’s physicals exams, conditions, progress and concern

Assist DOH Doctor with physical exams

Maintain a clean, healthy and safe environment

BDO Seidman New York, NY Tax Control Clerk 1988 – 1995

Collate and assemble tax returns

Mail tax returns and organizers

Update and distribute tax reports

Order and distribute tax forms, publications, office supplies

Organize and file client copies

Interests: Bowling, Sewing, Embroidery, Crafts

References: References available upon request

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