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Customer Service Manager

Location:
Centereach, New York, United States
Posted:
April 02, 2018

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Resume:

Michael Ladd

** ******* ****** *****

Centereach, N.Y. 11720

cell 631-***-****

email ac40c5@r.postjobfree.com

EDUCATION

Centereach High School,

Suffolk County Community College

New York State University College at Stony Brook NY

EXPERIENCE

2000-2001 Medigas Service & Testing, Bohemia NY

Technician- Test levels and installation of oxygen and gas lines in various hospital and clinic equipment.

2001-2005 Ramp Chevrolet, Inc, Port Jefferson Station NY

Automotive Service Writer- responsibilities included customer service initiating automotive services and repairs by ascertaining performance and service requested, verifying warranty and service contact coverage, developing estimates, writing repair orders, maintaining customer rapport and records.

2005-2012 Vantage Medical, Holtsville NY

Warehouse Manager- responsibilities included liaising with customers, suppliers and transport companies; planning and monitoring the storage, delivery and dispatch of orders; overseeing stock control and processing orders; ensuring quality; coordinating the use of automated and computerized systems; resounding to and dealing with customer communication by email, fax and telephone; organizing the recruitment and training of staff, as well as monitoring staff performance and progress; overseeing the planned maintenance of vehicles, machinery and equipment.

2012-2016 Tuttnauer USA Co., Inc, Hauppauge NY

Warehouse Manager- responsibilities included receiving and shipping autoclaves, waters distillers and ultrasonics, and replacement parts for all machines; adhering to all FDA requirements while doing so; coordinating with shipping and trucking companies; ordering and keeping accurate count of inventory of all sterilizations machines and parts; checking in of machines for repair; and training of staff.

2016-2017 Competition Subaru, St. James NY

Automotive Service Advisor - responsibilities included customer service initiating automotive services and repairs by ascertaining performance and service requested, verifying warranty and service contact coverage, developing estimates, writing repair orders, maintaining customer rapport and records.



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