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Global Logistics Manager / Director

San Antonio, Texas, 78260, United States
January 03, 2018

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Director, Global Logistics

- Qualifications Profile

Seasoned and methodical professional with extensive experience in supply chain and reverse logistics; coupled with strong expertise

in Lean and Six Sigma methodologies. Excellent at implementing innovative strategies to exceed target goals, maximize growth

opportunities, and expand market share. Armed with sound knowledge of Food and Drug Authority (FDA) and International Organization

for Standardization (ISO) regulations. Equipped with articulate communication and interpersonal skills in building positive work

relationships with professionals of all levels; fluent in English with working conversational knowledge of Spanish. Technically

proficient with Microsoft Office Suite (Word, Excel, and PowerPoint), material requirements planning (MRP), enterprise resource

planning (ERP), and transportation management (TMW) systems.

- Areas of Expertise

Continuous Process Improvement Supply Chain Network Design Vendor and Carrier Relations

Budget and Cost Optimization Multi-channel Distribution Materials Planning Mergers and Acquisition

Global Trade Compliance Quality Control and Assurance Revenue Growth and Business Expansion BUILDING TALENT COACHING


- Professional Experience

Confidential, San Antonio, TX, USA

Confidential – Confidential Apr 2010–Present

Principle Responsibilities:

- Establish and/or maintain 3rd party service provider relationships for global warehousing and logistics services

- Development and implementation of logistics strategies to reduce warehouse spend while meeting customer delivery performance


- Development and implementation of a quality service review program to track 3PL supplier performance and identify improvement

opportunities (vendor management)

- Development and implementation of a quality service review program to track global transportation carriers and identify

improvement opportunities (vendor management)

- Prepare and analyze RFP packages for service needs as well as manage the negotiation, implementation, and compliance of 3rd party

logistics service provider contracts and rates

- Management of distribution center within technical service center and leadership of team members.

- Drive performance in order fulfillment, productivity, quality, and staffing requirements for continuous and uninterrupted service


- Provide analysis on optimal node configuration for both outbound and inbound networks

- Collaborate with senior management to develop and implement a distribution, transportation and warehousing strategy, managed

internally or through third party providers, such that costs, and customer service are optimized

- Develop and recommend process and system enhancements to improve operational efficiency, accuracy, and customer service levels

across any logistics discipline

- Provides leadership and supports development of logistics team members

-Oversite of global order management functions

- Develops fiscal expense budgets and ensures effective management within budget parameters

- Utilizing logistics subject matter expertise, drive various company logistics integration projects presented as a result of


- Solution complex logistics that integrate with company strategic direction

- Provide project sponsorship and direction

- Provides consultation to senior leadership and representing the Logistics organization

Notable Highlights:

Developed corporate request for quotations (RFQ) for carrier, forwarder, and NVOCC selections and conduct negotiations with freight

contracts for less than container load (LCL), full container load (FCL), and airfreight, which reduced 10% on major trade lanes


Spearheaded DMAIC project for consolidation and container load optimizations, thereby saving $1.25M annually

Launched vendor PO consolidation project with global buyers to develop processes that will minimize transportation spend and save

more than $255K annually

Managed a global carrier spends of more than $50M across three distinct supply chain business units

Earned multiple nominees and recipient of corporate excellence award (Shining Star) and the 2013 Corporate Manager of the Year


Harris Stratex/Aviat Network, San Antonio, TX, USA

Logistics and Distribution Manager Jan 2009–Apr 2010

Oversaw conversion of in-house logistics to a third-party logistics (3PL) and fourth-party logistics (4PL) outsource model; closure

and consolidation of five North American DC’s into one; and establishment of logistics as a revenue generating department

Served as member of Project Management Team, tasked to transform all in-house manufacturing to an contract manufacturer

Arranged key performance indicators (KPIs) and detailed work instructions for all outsourced functions in compliance with Sarbanes

- Oxley (SOX)

Coordinated with Africa region to design SOP for all shipment and minimize custom clearance, delays, detention, and demurrage fees

by $37K

Notable Highlights:

Formalized cargo claims procedures, while collaborating with packing engineers and carrier base, which resulted in $65K in asset

recovery and minimized overall OS&D claims by 25%

Maintained close communication with Cost Accounting and Finance departments to create pricing matrix for all major account

customers, while monitoring freight costs and adhering to the standard markup, thus attaining the first positive freight variance

Performed RFQ’s for carrier selection and negotiated all freight contracts for less than truckload (LTL) and full truckload (FTL)

carriers with gross savings of $190K

Executed GST recovery plan while working with Tradewin LLC to recover $1.6M of duplicate payments

Assumed accountability in renegotiating global parcel agreement, as well as an additional 2% rate discount across all lane

segments, which gained 5% rebate on all shipments on domestic and import

Global Funtastic, Inc., Dayton, OH, USA and Sydney, AU

Director of Logistics and Distribution Jun 2007–Jan 2009

Formulated short- and long-term strategies to motivate a results-oriented Logistics Department to guarantee perfect order

fulfillment and continuous improvement

Managed inbound and outbound logistics operations including total logistics spend, optimization of distribution network, and

reduction of warehousing footprint

Made use of network optimization tools and strategies, which included warehouse consolidation, transportation management system,

and mode shifts to lessen cost

Supervised supply chain and logistics processes and procedures from ground up, as well as ERP implementation and maintenance

Efficiently administered $4M worth of expenditure and sourced over 1,800 new stock keeping unit (SKU), as well as freight

standards, FAK classifications, pallet, truckload, and container load optimization

Performed centroid analysis to identify best location for opening a distribution center and managed lease negotiation, along with

the purchase and installation of all capital equipment

Moved the highest value items into drop ship order processing and secured credit terms of 45 days or more with all tier 1 supply


Notable Highlights:

Played an integral role in saving more than 20% ($400K) through completion of freight cost study and transition of supplier

agreements from Pre-Pay to Collect

Selected RFQ’s for carrier and arranged all freight contracts for parcel, LTF, FTL, and ocean carriers

Sustained JIT lead times for 95% of items while maintaining positive earnings before interest, taxes, and amortization (EBITA) in

the first operating year

Evenflo, Dayton, OH

Manager – Global Logistics and Customs Compliance Jun 2006–Jun 2007

Reconstructed Logistics and Custom Compliance departments after failing third-party logistics outsourcing through consolidation of

logistics vendor base and made logistics a core competency of the company

Took charge of all carrier rate and contract negotiations, Asian factory audits, and customer direct import (CDI) pricing

negotiations with all big box retailers

Recommended and coordinated $500K relief effort for victims of Hurricane Katrina, including on-site distribution throughout the

Gulf Coast Region

Made use of C-TPAT certification and project leadership in creating baseline requirements for supplier, logistics providers,

warehouse/DC operations, and shipping and receiving

Oversaw diverse logistics staff of over 15 direct reports throughout the Asia, Mexico, and North America

Held responsibility for all global customs, transportation, Asian and Mexican Logistics teams, and Canadian DC with over $40M in

annual expenditures

Established freight standards for over 1,600 active SKU’s while serving as the liaison with the FDA

Earlier Positions Held:

Supervisor, Global Logistics and Customs Compliance

Senior Analyst, Global Logistics and Customs Compliance

- Earlier Career

DHL Danzas Air & Ocean, Dayton, OH, USA

Station Manager

Fritz Companies (UPS Supply Chain Solutions), Dallas, TX, USA

Supervisor US Customs Broker

- Skills

Experience managing, motivating and influencing international 3PL staff

Experience with budget responsibilities that include monitoring & adjusting to maintain costs within departmental and company


Intermediate proficiency with a variety of computer applications including MS Office, including Visio, Project and Oracle ERP


Excellent problem-solving / analytics skills

Excellent negotiation skills

Ability to travel as necessary

- Ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented


- Education and Credentials

Bachelor of Science in Business,

with Concentration in Integrated Supply Chain and Operations Management

University of Phoenix, Phoenix, AZ

Pursued Bachelor of Arts in History

State University of New York at Buffalo, Buffalo, NY

APICS Certification – Certified Logistics, Transportation, and Distribution (CLTD)

Hazmat and IATA Dangerous Goods Awareness Certifications

Lean Awareness Certification – KCI

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