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Customer Service Administrative Assistant

League City, Texas, United States
December 28, 2017

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Chérie Kinneman

League City, TX


Resourceful and accomplished Office Manager, with extensive office operations and personnel expertise. Quality focused accounting professional with over 10 years processing invoices, managing vendors and auditing expense reports. Versed in A/R and A/P management, payroll and general accounting. Budgeting and tax requirements expert. Seasoned Jr. Accountant/ Tax Accountant with 10 years' experience managing accounting needs across multiple platforms.



Cashier/Customer Service

Kroger Stores - League City, TX

August 2016 to Present

Greet customers in a professional manner and provide excellent customer service. Account and balance cash till. Assist with various duties throughout the store including the floral department. Team player and conscientious employee.




August 2005 to March 2016

Managed the reception area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic And paper files. Handled all media and public relations inquiries. Maintained the front office and reception area in a neat and organized fashion. Served as the central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Posted open positions on company and social media websites. Conducted interviews and handled the task of hiring needed help. Organized files, developed spreadsheets, faxed reports and scanned documents. Managed the day-to-day calendar for the company's senior director. Properly routed agreements, contracts and invoices through the signature process. Received and distributed faxes and mail in a timely manner. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment. Calculated figures such discounts, percentage allocations and credits. Verified details of transactions, including funds received and total account balances. Coded the general ledger and process vendor invoice payments. Deposited third party checks as well as monthly reserve transfers. Coordinated approval processes of all accounts payable invoices. Balanced batch summary reports for verification and approval. Conducted month-end balance sheet reviews and reconciled any variances. Researched and resolve billing and invoice problems.



High School Diploma

Clear Lake High School - Houston, TX


Continuing Education

San Jacinto College - Houston, TX


Continuing Education

Northwest Vista College - San Antonio, TX


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