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Data Entry Administrative Assistant

El Paso, Texas, United States
November 13, 2017

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Marisol Lara

***** ****** ****** **., ** Paso TX, 79938



To become a valuable asset to the firm that employs me.

Education and Certifications

Masters Degree in Business Administration/Human Resources Management, GPA – 3.33

Bachelors Degree in Criminal Justice Administration, GPA – 3.36

Property & Casualty License - #1576452

TCOLE Peace Officer License - PID# 404830

Personal Skills

Professional, responsible, and self-motivated; Great organizational, communication, and leadership skills; Strong analytical problem solving skills to include negotiation, mediation, and problem resolution; Proficient in all Microsoft Office Programs: Word, Excel, Powerpoint, Outlook; Bilingual -fluent in Spanish


Grand Jury Bailiff

County of El Paso – 120th District Court, 500 E. San Antonio, El Paso, Texas 79901,

(915)***-****, Supervisor: Judge Maria Salas-Mendoza


Was present at all times that the Grand Jury is in session to prevent jury tampering; Responsible for providing Grand Jury escort to areas outside of the courtroom to prevent public contact with the Grand Jury; Supervised the completion of required forms and advised jurors of when and where to report for jury duty; Made arrangements for any subpoenas or witnesses and/or any supplies or services needed by Grand Jurors during their service; Maintained the active Grand Juror docket books; Took daily attendance and ensured payment to Grand Jurors at the end of the day; Maintained record of meal tickets and vouchers and provided them to the Council of Judges for payment; Coordinated jail tours; Responsible for ordering all office supplies; Performed clerical and office duties; Performed data entry; scan documents into automated systems; Filed documents; Provided the Court Bailiff assistance to the District and County Courts at Law as needed on days when the Grand Jury was not in session; Assisted with sequestering jury during trials; Retrieved court docket from Odyssey and requested inmates from jail to be brought for court hearings; Made arrests, transported prisoners to and from detention facilities; Executed warrants; Assisted the general public in their dealings with the court proceedings; Performed other related duties as directed by the court, including answering the telephone, giving court settings, assisted during voir dire and jury trials or anything other court personnel might need assistance with.

Compliance Officer

County of El Paso – 346th District Court/ Veterans Court Program, 500 E. San Antonio, El Paso, Texas 79901, (915)***-****, Supervisor: Judge Angelica Juarez-Barill


Monitored defendants who were on probation under the Veterans Court Program; Conducted home visits to ensure defendants were in compliance with their terms and conditions of their probation; Conducted drug testing on male/female participants of the program, conducted breath analysis checks, and installed ankle Scram bracelets; Acted as the Bailiff of the court during weekly Review Hearings; maintained courtroom security during assigned specialty court session, relieved the judge from non-judicial administrative tasks in monitoring the caseload; Transported defendants to and from the courtroom, to the county detention facilities, residential placements and other treatment sites; Informed the court of a participant's progress/problems in the program; Assisted in assigned specialty Court surveillance team to ensure that participants are abiding by the conditions set forth during nontraditional hours; Conducted field surveillance; Collected and maintained various reports; Assisted in developing grants and other funds for the program; Maintained required training hours to maintain certification; Followed up on jail commitments to insure compliance; Prepared jail commitment orders; Perform other related duties as directed by the court, including answering the telephone, giving court settings, assist during voir dire and jury trials or anything other court personnel might need assistance with; Worked during non-traditional hours, weekends and county-approved holidays.

Code Enforcement Administrative Assistant

Town of Horizon City, 14999 Darrington Rd., El Paso, Texas, 79928,

(915)***-****, Supervisor: Jay Blobner


Handled all administrative work & data entry for Code Enforcement Officers.

Deputy Clerk

County Clerks Office, 500 E. San Antonio, El Paso, Texas, 79901,

(915)***-****, Supervisor: Joanne Avila


Cashiering: Collected payments for services, fees, permits or admissions from customers – payments included: payments received for assumes names, marriage licenses, birth certificates, death certificates, court documents, TABC fees, Deeds, NTS, copies, court ordered collections fees and Probation fees, for both adult and juvenile probation for all JP courts, felony, misdemeanor, civil, criminal, and probate; Collected customer payments received in person, by mail, drop boxes or other means to correct accounts, issue receipts, maintained accurate records, researched and resolved posting errors of problem payments such as returned checks, checks received without signature or any identifying account number; Prepared and maintained financial or activity reports; Balanced money bag at the end of each day; Performed data entry in the financial management system to record payments; Prepared and verified accuracy of daily deposit. Reconcile daily sales, receipts or collections; Prepared and scanned all incoming documents and save in department database for recording purposes – in public records for viewing purposes; Recorded and filed “Assumed Names” for new or existing businesses for customers; Processed withdrawals – remove exiting businesses from open records per customer’s requests; Reviewed TABC applications for processing; Responded to inquiries and complaints from the general public -involved answering questions and furnish service-related information; Assisted in resolving problems that may occur and interacted with a wide range of supervisors, co-workers and the public.

Workers Compensation Retention Specialist

ADP - Automatic Data Processing, 1851 N. Resler, El Paso, Texas 79912,

(915)***-****, Supervisor: Mark Cristillo


Received Workers Comp related documents and processed all client/carrier requests for policy cancellation/reinstatements; Assertively worked with clients in an effort to reinstate business goals to minimize losses; Acted on behalf of the client in resolving client problems with the insurance carrier; Communicated directly with insurance partners in the event that policy changes became necessary and to address issues surrounding policy cancellation; Made problem resolution recommendations; Maintained suspense records on correspondence and action documents, and followed up to ensure timely action; Met periodic deadlines/handled time sensitive issues; Accessed multiple databases on a daily basis to enter updates and retrieve data; Reinstated and canceled policies in multiple databases; Updated data and document activities in the agency operation (AOS) and agency management (AMS) systems; Updated and maintained Agency client inventory; Checked accuracy and completeness of all agency and direct bill cancellation transactions; Reviewed renewals that are marked according to current management policy; Monitored expiration list in accordance with agency procedures; Ensured agency maintained renewal retention goals and objectives/ensure Agency was in compliance with regulatory and contractual obligations; Monitored the client’s money movement: calculated catch-up premium (on excel), set up premium payments, and issued credits into the client’s accounts; Performed special requests and projects at management’s request; Responded to customer service inquiries: create a variety of insurance documents (Loss Run reports, certificate of liability, ex mod reports, etc.); fax, email, and mail insurance documents.

Marketing Representative

West Business Services, 1015 Belvidere St., El Paso, Texas, 79912

(915)***-****, Supervisor: Crystal Williams


Counseled customers and encouraged them in maximizing their current service packages; delegated with coworkers regarding the best strategies in optimizing sales; filled out applications for customers who were interested in our services and loans; Placed telephone calls and offered them multiple products and services; Filled out applications over the telephone for students who were interested in student consolidation loans.

Telephone Operator

GC Services, 11216 Armour Dr., El Paso, Texas, 79907

(915)***-****, Supervisor: Gloria Monserrat


Assisted incoming callers who had trouble with placing local and international collect, calling card, and direct calls; Connected three-way conference calls for customers.


Jeffery Harvel

Patrol Sergeant – El Paso Police Department


Elisa Herndon

Senior Probation Officer - Domestic Relations Office


Iris Quiroga

Court Coordinator – Title IV-D Child Support Office


Dolores Lopez

Public Works Administrative Assistant – Town of Horizon


Patricia Majerczyk

Detention Officer – Sheriffs Office


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