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Human Resource Medical

Boynton Beach, Florida, United States
November 13, 2017

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Maureen Connors-Beverly

**** ********** *****, ******* *****, FL 33436

Phone: 954-***-**** E-mail: SUMMARY

Benefits Specialist with over twenty-six years of corporate level experience in all Human Resources related activities. Skills and experience include:

Administering health and welfare plans, including major and limited medical, dental, vision, life and supplemental insurances for companies ranging from 200 to over 100,000 employees.

Providing support for Aetna, Blue Cross/Blue Shield, AFLAC, Cigna, Transamerica and 401(k) plans.

Administering all COBRA termination/status changes to ensure compliance.

Administering FMLA including prepayment and repayment of employee benefits.

HRIS Systems: ADP HR/Benefits Solutions (Benefits Enrollment). PROFESSIONAL EXPERIENCE

FLORIDA COMMUNITY HEALTH CENTERS - West Palm Beach, FL. DEC. 2014 - Present Human Resource Specialist

Responsible for coordinating, conducting and completing bi-weekly-four day new hire orientations including OSHA training.

Serves as backup point with FMLA leave process and related policies. Sends required notices to supervisor and center management; Ensures that Short Term Disability paperwork is completed; Create and maintain complete and accurate leave files; present reports on a regular basis to analyze accommodation data and trends; communication as necessary to ensure company compliance.

Process pre-employment testing (pre-employment drug and background).

Verify I-9 documentation through E-Verify and maintains books current.

Post open job positions for all centers via the company web sites. Job boards and emailed to all personnel.

Prepare new hire paperwork required to place employee on payroll and establish personnel file.

Reconcile Medical/Dental/Life/VSP/EAP/Colonial/AFLAC insurance bills, monthly.

Coordinate the running and wording of employment advertisements and coordinates recruitment activities.

Keep employee records up-to-date by processing employee status changes in timely fashion

Complete personnel change forms for payroll deductions for employee benefits and termination.

Responsible for collecting, preparing and processing status forms for introductory and annual evaluations bi-weekly for payroll.

Responsible for maintaining, updating and processing referral bonuses on a bi-weekly basis for payroll. BETHESDA EAST - Boynton Beach, FL. JULY 2014 - NOV. 2014 Benefits /Compensation Coordinator (temporary)

Served as a contact with employees with regard to daily employee benefit questions.

Conducted, advised and counseled employees regarding existing and new benefits.

Reviewed and entered employee evaluations

Compiled and maintained benefits documents and records.

Entered all employee benefits and evaluations into Lawson system. Maureen Ann Connors - Page 2

CHILDREN OF AMERICA - Delray Beach, FL. SEPT 2012 - JAN 2014 Benefits Administrator

Administer and maintain medical, dental, vision, disability, and retirement plans

Balance vendor invoices and payroll deductions for all benefits

Updated benefit enrollments and deductions in payroll. Input enrollment/change data in a timely manner to coincide with transmittal to vendors.

Communicate with vendors to ensure employee’s complaints/concerns are resolved in a timely manner within guidelines of the plans.

Administer open enrollments

ARDOR HEALTH SOLUTIONS – Coral Springs, FL NOV 2011 – OCT 2012 Benefits Administrator

Serves as primary contact with benefit providers with regard to daily administration of employee benefit plans

Recommend changes in the processes and procedures to benefits programs when necessary.

Weekly updates and audits data entry to ensure accurate information is maintained in the HRIS system.

Monitors claim and contribution data on a continuous basis

Supervises the preparation and distribution of Company communication to inform employees of benefit programs, changes, or other useful HR material

Coordination of the preparation and implementation of the company’s annual open enrollment programs including creating and distributing company communication of all benefit programs.

Maintains employee benefits data in automated human resources information systems Conducts

Conducts, advises and counsels employees regarding existing and new benefits.

Coordinates and insures the transfer of data to external vendors and plan providers. FLORIDA WOMAN CARE, LLC – Delray Beach, FEB 2011 – OCT 2011 Benefits Administrator

Administered health and welfare plans, including medical, dental, vision, life and supplemental insurances for 1,300 employees.

Administered FMLA, including prepayment and repayment of employee benefits prior to leave.

Administered benefit enrollment and eligibility changes to the appropriate carriers.

Ensured that all benefits elections were posted properly and timely to the HR/Payroll system for deductions.

Reconciled monthly carrier invoices.

Completed adjustments to the employee coverage including number of dependents and or modifications requested from employees.

OASIS OUTSOURCING PEO – West Palm Beach, FL JUN 2010 – FEB 2011 Enrollment Specialist (Contractor)

Informed over 4,000 clients with over 120,000 worksite employees throughout the United States on medical, dental, vision and wellness benefit options, and assisted them in their decision making of their selections.

Utilized the internal HRIS System, completed adjustments to the employee coverage including number of dependents and or modifications requested during open enrollments or qualifying events.

Assist with numerous telephone inquiries from employees as they use their insurance coverage's on how to obtain new cards, and use carrier websites.

Maureen Ann Connors - Page 3

APPLICA CONSUMER PRODUCTS – Miramar, FL MAR 2008 – MAR 2010 Benefits Coordinator/Administrator

Administered and maintained employee benefit programs including medical, dental, life, accident and disability insurance, optional life and AD&D, savings plans and other supplemental benefits to 330+ employees.

Ensured that all pertinent information, employee status changes, was entered into the HRP and ADP systems and HR, vendor, and ancillary programs all in a timely manner.

Administered all COBRA termination/status changes to ensure Company is compliant with Federal regulations.

Audited and processed invoices for all groups and maintained statistical data, relative to premiums, claims, and costs. Resolved all administrative problems with carrier representatives.

Liaison between vendor and employees, both corporate and field.

Provided advice to employees on eligibility coverage, and other benefits offered through the company upon hiring.

SIGNATURE CONSULTANTS, LLC – Ft. Lauderdale, FL 2007 – 2008 Benefits Administrator (Contractor)

Administered and maintained employee benefits programs.

Liaison between vendor and employees, both corporate and field.

Advised employees on eligibility, coverage, and other benefits offered through the company.

Compiled and maintained benefits documents and records. AMTEC, LLC – Boca Raton, FL 2007 – 2007

Benefits Administrator

Administered and maintained all benefits (Medical/Vision/Dental), Cobra, Life AD&D and 401(k) policies and procedures to 200+ employees.

Enforced HR policies and responded to all requests regarding employee status, etc.

Audited and processed invoices for all groups and resolved all administrative problems. NEPTUNE SOCIETY – Ft. Lauderdale, FL 2005 – 2006

Benefits Administrator/Human Resource Generalist

Administered and maintained all benefits (Medical/Vision/Dental), Cobra, Life AD&D and 401(k) Administration. Provided support for AFLAC, Cigna, and 401(k) plans to 300 employees.

Developed and maintained policies and procedures to effectively cover all aspects of recruiting.

Conducted exit interviews and followed-up on significant findings available as a resource for employees relative to their workplace concerns.

Developed, maintained and conducted new employee orientation programs. STANTON MAGNETICS – Hollywood, FL 2001 – 2005

Human Resource Generalist

Administered and maintained all benefits (Medical/Vision/Dental), Cobra, Life AD&D and 401(k) Administration for 250+ employees.

Planned and conducted new employee orientation.

Responded to inquiries regarding policies, procedures, and programs.

Prepared employee separation notices and related documentation. Maureen Ann Connors - Page 4

GERALD STEVENS, INC. – Ft. Lauderdale, FL 1997 – 2001 Manager, Human Resources

Assisted Vice President of HR in launching HR department with national floral retailer.

Researched existing benefits programs and HR practices from acquired businesses and developed plans for integrating them into newly created GSI programs.

Established integration and cancellations of employee benefits and enrollments.

Planned and coordinated benefits meetings with Field Human Resource Managers, Regional Directors, store management and insurance carriers. Coordinated administration of annual benefits open enrollment.

Responded to daily employee relations calls from field management and staff. Interpreted company policies and procedures and applied in a consistent manner to all stores nationally. BLOCKBUSTER ENTERTAINMENT – Ft. Lauderdale, FL 1990 – 1997 Corporate Benefits/Assistant to the Vice President of Operations

Coordinated all quarterly operation meetings for 200+ managers and industry executives.

Provided all administrative support to the Director of Compensation & Benefits including annual budgeting and projects regarding benefits enrollment meetings. EDUCATION AND TRAINING

SHRM Learning System Course / Human Resource Management Certificate

Barry University

Gold Coast School

Life, Health, and Variable Annuity 2-15 Agents

Qualification Courses-FLDFS#2598 (Certificate)


Human Resource Association of Broward County (HRABC)

Society for Human Resource Management (SHRM)


Microsoft Office (Word, Excel, PowerPoint, Outlook), Visio Professional/Drawing, Lotus Notes VENDOR EXPERIENCE

ADP HR/Benefits Solutions and Paychex

ADP BeneDirect, Conexis, Ceridian and Allegiance (COBRA)

Aetna Medical and Dental, Cigna, Anthem and Blue Cross/Blue Shield (Medical)

ADP Retirement Services, John Hancock 401(k) (Online Enrollment and administration)

MetLife, Cigna Access, Guardian Anytime, Delta Dental (Online Dental Enrollments)

EServices (United Healthcare Enrollments, Billing, Reports and Inquires)

MetLife, Colonial, Unimerica, Lincoln Financial, (Dental, Life Insurance, AD&D, Voluntary Products)

Optum Health (High Deductible Accounts and setup)

Benefits Advantage, AmeriFlex, Wageworks (Flexible Spending/Child Care)

United Healthcare, Spectera, Vision Services Plan (VSP) and Eyemed (Vision)

Transamerica (Limited Medical Plans)

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