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Customer Service Assistant

Minneapolis, Minnesota, United States
January 31, 2018

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Inna Glusker

**** ******** ***** *****, *****, MN 55439

Cell (952) ***-****


University of Minnesota-Twin Cities May 2017

Bachelor of Science, Environmental Science, Policy and Management (Environmental Science Track)

GPA: 3.63/4.00

Relevant Coursework



Ecology of Managed Systems

Environmental Physics

GIS for Natural Resources

Soil Science


Park Trail and Safety (Problem Solving for Environmental Change): Collaborated with the city

of Plymouth to gather data on public perception of safety in parks, developed comprehensive

web pages for safety information, and created signage regarding safety

Improved Water Quality (Natural Resource and Environmental Policy): Researched methods

of water management and created a policy proposal for Minnetonka and the

Minnehaha Creek Watershed District


Soil, Water, and Climate Lab Student Assistant, University of Minnesota

St. Paul, Minnesota May 2016-September 2017

Collected soil, water, and plant samples using a wide variety of equipment such as lysimeters, crop

scans, and time-domain reflectometry soil meters for research in efficient nitrogen use

Communicated verbal instructions to coworkers regarding instructions for using equipment

Weighed and sorted samples in an organized fashion

Entered data into Google Sheets and Excel which calculated the such as gravimetric water content,

bulk density, and crop yield using attention to detail

Adapted to diverse assignments in both a field and a lab setting


Gymnastics Coach, Mini-Hops Gymnastics

Plymouth, Minnesota August 2012-August 2017

Led a group of students ages 3-12 in rhythmic and artistic gymnastics

Designed lesson plans for gymnastics students from beginner to advanced skill levels to ensure each

child was adequately challenged

Assisted in running and organizing shows and promotional events

Shelter Volunteer, Eloise Butler Wildflower Garden and Bird Sanctuary

Minneapolis, Minnesota April 2016

Welcomed guests and pointed them to bird and plant educational resources

University Dining Service, University of Minnesota-Twin Cities

Minneapolis, Minnesota September 2014-March 2015

Provided excellent customer service by warmly greeting and providing food to customers

Adapted to different work responsibilities such as serving food and cleaning dishes


CPR, First Aid, Concussion Training January 2016

Master Recycler / Composter IP April 2016

One academic year of Java programming

Familiarity with ArcGIS

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