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Customer Service Administrative Assistant

Seattle, Washington, United States
January 29, 2018

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Sable S. Smith

Seattle, WA *****



To acquire a position with a Company that is challenging and rewarding, which offer an opportunity for advancement.


Outstanding Customer Service.

Excellent Communication Skills.

Strong Organizational Skills.

Ability to learn new concepts quickly.

Friendly, outgoing and easily adapt to new environments.

Work Summary

Swissport (Condor Airlines) –SeaTac, WA

Passenger Service Agent

I am a crossed trained gate agent responsible for all things pertaining to arrivals. I collect information from the flight attendants and all paperwork to give to CBP. If there are any passengers with pets, who need wheelchair assistance and/or an unaccompanied minor situation I handle it. I also make announcements and work in customs/immigrations where passengers collect their luggage. I answer questions and overall make sure all international flights once in America are properly executed. It is a multi-tasking position where I also help the ramp with oversize baggage if necessary.

Security Industry Specialist- Downtown Seattle, WA

Security Specialist

I answer alarms when needed, make sure there is no suspicious activity taking place around Amazon and its entirety. I rotate buildings and follow specific procedures when needed. I give out loaner badges, report items to lost and found along with other simple task. My main focus is watching people on campus and making sure they all have their badge; Standard standing and sitting at desk security.

Seattle Art Museum – Downtown Seattle, WA

Service Visitor Officer/ Retail Associate

Responsibilities entailed answering questions, guarding the artwork and filing IR’s if any damage or touching occurred. Standing in the galleries or roving

(Where we give breaks when needed). We also provide superior customer service and help with events during museum after hours. Staying aware of upcoming

Films or events taken place with the Seattle Art Museum, Asian Art Museum or Olympic Sculpture Park is also provided. I also worked for the SAM shop (on-call) where

I did cashiering, restock, and answered telephones and questions as needed. I worked in the Special Exhibitions as well as the library book store. So I have plenty of experience.

Space Needle – Downtown Seattle, WA


Responsibilities involved answering guest inquiries, selling tickets as well as upselling for excursions and additional exhibitions in the area.

Providing excellent customer service, helping special need guests, and using work IPhone devices directing guest to our app for speedy check out.

I provided everyone with valuable information from our pamphlets including map guides about Seattle’s attractions/tourism and recommendations

For gift shops, dinner and more!

Hampton Inn && Suites – Downtown Atlanta, GA

Front Desk Agent

Responsibilities entail greeting guests and checking them into and out of the hotel while fulfilling their needs during their stay.

I have experience answering telephone inquiries, making reservations and other duties as assigned.

Providing support to sales executing proposals, and correspondence.

Responsible for working through customer service related issues and making copies/faxes.

University of Texas at Tyler, Tyler, TX

Administrative Assistant - Testing Proctor (Work Study)

Responsible for preparing students for testing in addition to those testing for Principal credentials. Monitoring testing rooms and processing tests completed for review. Data entry, processing and tracking receipts as well and light clerical cleaning and sending e-mails and answered incoming calls.


Cornish College of the Arts, Seattle, WA

Field of Study: Visual Arts 2014

University of Texas at Tyler, Tyler, TX

Field Of Study: Fine Arts & Psychology 2010 -2012

L’Abbaye, Pontlevoy, France

Study Abroad Experience: Art History 2011

Detroit School of Arts, Detroit, MI

Field Of Study: Art Major, High School Diploma (2004 -2008)


Seattle Fashion Week – Runway Model (2015)

Oprah Life You Want Tour (2015)

Mercedes Benz C Class Model (2014)

Talia Waajid World Natural Hair Show (2013)

America’s Next Top Model Contest: College Edition (2012)

Brand Ambassador/ Promo Modeling:


Snap Chat


St. John


Cover Girl



O Magazine




Guild (online New York-Popup Shop)

Fred Meyers




Box Water

Seattle Bite Festival

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