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My Profession is about how to give good costumer service

Location:
National Capital Region, Philippines
Salary:
8,000
Posted:
January 24, 2018

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Resume:

TRISTAN P AOLO S ARMIENTO V ILLAJUAN

Permanent A ddress: 3 8 K abulusan I I A .Mabini S t.Caloocan C ity Tel. n o 2 887343/091********

Email A ddress t ac36gh@r.postjobfree.com Skype A ccount: T itanjung08

OBJECTIVES:

To a cquire a c hallenging p osition i n a h ighly v alue o rganization i n w hich I c an C ontribute m y k nowledge and s kills t o d evelop y our c ompany a nd s omeday b e a v alues a sset t o t his e stablishment. EDUCATIONAL B ACKGROUND:

TERTIARY : B achelor o f S cience i n H otel a nd R estaurant M anagement 2 010 - 2014 La C onsolacion C ollege, C aloocan C ity

: Conservatory o f M usic 2 005- 2 009

University o f S anto T homas

SECONDARY : S t.Joseph S chool 1999 - 2003 Gagalangin T ondo, M anila

PRIMARY : L a C onsolacion C ollege, Caloocan C ity 1 993 - 1999 PRACTICUM O N T HE J OB T RAINING:

City G arden H otel T raining C enter

H otel I mmersion C ourse

1158 A .Mabini S t. E rmita, M anila ( Housekeeping O peration)

M ay 6, 2 013 - June 8, 2 013

D uties a nd R esponsibilities

- C hange s heets a nd m ake b eds i n t he g uestrooms

- K eep t he r ooms s tocked w ith c lean c ups a nd c offee s upplies, t owels a nd b athroom a menities.

- C heck i f t here i s a ny v aluable i tems t hat b elongs t o t he g uests a nd t hen a fter l eave t he r oom.

- I n t he l aundry a rea, I w ashed, d ry, f old p illow c ase, b ed s heets a nd t owels, I ron c lean c lothes.

- O ften d eliver a dditional i tems t hat t he g uest r equested s uch a s e xtra p illow a nd e xtra b ed. WORK E XPERIENCE:

Zarks B urger

S erver

F ebruary 1 0 t o A ugust 1 0, 2 016 Hobing K orean D essert C afé

S erver

March 9, 2 017 t o N ov 4, 2 017

Century P ark H otel

B anquet W aiter

J uly 2 015 – M arch 2 016

Duties a nd R esponsibilities

-R esponsible f or p roviding c ourteous a nd e fficient f ood a nd b everage s ervice t o t he g uests.

-T o a ttend a nd r espond t o g uests n eeds.

-P resent M enu, T ake o rder, s uggest a nd r ecommend s ome i tems i n t he m enu a ppropriately.

-P erform g eneral a nd h ousekeeping a nd c leaning d uties. Century P ark H otel

Housekeeping T rainee

Aug 2 0 – O ct 1 8, 2 014

Duties a nd R esponsibilities

- C hange s heets a nd m ake b eds i n t he g uestrooms

- K eep t he r ooms s tocked w ith c lean c ups a nd c offee s upplies, t owels a nd b athroom a menities.

- C heck i f t here i s a ny v aluable i tems t hat b elongs t o t he g uests a nd t hen a fter l eave t he r oom.

- I n t he l aundry a rea, I w ashed, d ry, f old p illow c ase, b ed s heets a nd t owels, I ron c lean c lothes.

- O ften d eliver a dditional i tems t hat t he g uest r equested s uch a s e xtra p illow a nd e xtra b ed. TRAININGS A ND S EMINARS A TTENDED:

A pril 0 6-10, 2 015

Integrated T rainings a nd F amiliarizations f or F ood A nd Beverage/Housekeeping/Bartending A nd F ront O ffice

S ervice O perations

INTERCRUISES H OTEL A ND R ESTAURANT M ANAGEMENT C ONSULTANCY 505(Penthouse) P ierre N P aul B ldg. A . M abini S t. C or A . F lores S ts.Ermita, M anila Interlink M anpower D evelopment a nd G eneral S ervice I nc. -

T raining a nd w orkshop i n H ousekeeping a nd B everage H otel O peration 99-101 K amias R oad Q uezon C ity

Batch: 4 67

Certificate n o.14755/14896

April 1 6, 2 012- A pril 2 0, 2 012

SEMINARS A TTENDED:

GLS T raining C enter, M anila S eminar w orkshop o n i ntegrated A ugust 2 -7, 2 014

H otel, R estaurant a nd P assenger s hip

O peration s pecializing i n D ining S ervice,

B artending, H ousekeeping a nd C abin S tewarding TESDA, F ront O ffice O ctober 2 2, 2 013 Gloria J ean’s C offee B arista B asics F eb 2 4, 2 012 Robinson G alleria, P asig C offee S ession w ith t he A cademe Henry L ee I rwin T heater T he B ig E duk C ircle S eptember 2 3, 2 012 Ateneo d e M anila U niversity I nternational C enter f or C ommunication

“ 3r d B ig E duk C ircle I nternational Gold D ragon R estaurant C onvention o n T ourism a nd H ospitality” A ugust 2 9, 2 011 Subic I nternational B asic H otel O peration S eminar Hotel C orporation ( Cooking D emon, F ruit C arving H ousekeeping) Diamond H otel P hilippines F ood a nd B everage S eminar S eptember 1 7, 2 010

F ront O ffice S eminar a nd H otel T our Century P ark H otel B asic W ine a nd W ine A ppreciation S eptember 1 6, 2 015 PROFILE S KILLS:

I’m T ristan P aolo S, V illajuan. I g raduated a t L a C onsolacion C ollege C aloocan t aking B achelor o f Science i n H otel a nd R estaurant M anagement l ast A pril 2 014 a nd I a lso t ook u p C onservatory o f M usic a t University o f S to. T homas. C omputer L iterate a nd h ave G ood C ommunication s kills, C an a lso t each s ome basic v ocal e xercise, C an a lso c horeograph a nd t each d ance, C an s peak b asic b ut f luent E nglish, e asy t o go a long w ith, I c an s ing a nd d ance a nd w rite s ongs, I c an c ook s ome b asic d ishes l ike p asta a nd m any more, I p lay m any o utdoor s ports l ike b asketball, v olleyball a nd b adminton, C an d o a lso h ousehold c hore like c leaning, w ashing d ishes, d o s ome l aundry a nd m any m ore. PERSONAL I NFORMATION:

Date o f B irth : D ecember 8, 1 985

Place o f B irth : C aloocan C ity

Age : 3 1 y rs o ld

Civil S tatus : S ingle

Height : 5 ’6

Weight : 65kg

Language S poken : E nglish a nd T agalog

Religion : R oman C atholic

Nationality : F ilipino

Skills : C omputer L iterate a nd G ood C ommunication

S kills

CHARACTER R EFERENCES:

Dr.Aimee R osette C ruz Mrs. V era N iel A ndreslizardo Course A dviser HRM P rofessor a t U niversity o f t he E ast M anila La C onsolasion C ollege, C aloocan C ity 7 10-34-80 091********

Mr. J ose G erardo M angahas

Field I nspector

City H all o f C aloocan C ity

091********

I h ereby c ertify t hat a bove i nformation a re t rue a nd c orrect t o t he b est o f m y k nowledge a nd belief.

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