Customer Service High School
Resume:
Tasha Bozeman
Columbus, OH *****
***********************@***********.***
Work Experience
Housekeeping Manager
The Ohio State University - Columbus, OH
May 2001 to December 2020
Managed and supervised frontline custodians, 25 staff members. Trained new hire, internal and external employees on cleaning and customer service procedures. Conducted on-the-job training. I assisted in putting together training courses with reading manuals, supplies and equipment.
Handled customer service cleaning requests and/or concerns with building coordinators, patrons/ occupants and students. Further, payroll and timekeeping, cleaning supplies and material purchasing for entire custodial employees.
Education
High school diploma
East High School - Columbus, OH
April 2001
Skills
• Payroll
• Housekeeping management
• Laundry
• Cleaning
• Guest services
• Management
• Administrative Experience
• Supervising Experience
• Assistant Manager Experience
• Procurement
• Customer service
• Remote access software
• LAN
Assessments
Attention to detail — Familiar
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Basic maintenance and repair — Familiar
January 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Familiar
Verbal communication — Proficient
January 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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