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Manager Case

Tulsa, Oklahoma, United States
January 23, 2018

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Patrice D. Riley

C# 918-***-****

Msg# 405-***-****


Mailing Address: PO Box 703063, Tulsa OK 74170


To obtain a FT or PT Director or Program Manager, Clinician/Therapist, Employment Specialist, Counselor, Client Advocate or Independent Contractor Position with an Innovative, Growing and EOE which allows Me to Utilize my Life and Work Experiences in a Job/Career that Allows Me the Opportunity to be a Positive Role Model and Helper with Continued Growth Professionally.

Professional Experience & Qualifications

*15+ years of Supervisory and leadership experience working with individuals/families with developmental disabilities or individuals/families that were socially disadvantaged.

*Ran an agency where I hired, Trained, Mentored, Supervised Project Coordinators and Staff/ Employees to become Peer Recovery Support Specialists, Job Coaches, and Team Leaders,

*Held weekly Team meetings to communicate/measure and lead team members in working toward effectively guiding employees to achieve our clients Independent Habilitation Plans and our agencies team performance goals. *Attended and participated in internal and external meetings to work toward Agency goals and ensure that Staff is promoting proactive approaches to our clients relations and goals.

*Strong leadership, data entry and computer skills, including but not limited to, working knowledge of MS Word, Office, Outlook, Excel, Etc, and the ability to learn and master other computer technologies & software programs as needed.

Strong verbal and written communication skills, Strong attention to detail, including critical thinking, evaluation and problem solving.

Strong interpersonal and organizational skills. Ability to work in a group, team, or independently. Ability to self- motivate and inspire others.

Very teachable and a fast learner. Ability to achieve certifications needed within an allowed set amount of time.

Therapist/Independent Contractor – Independent Contractor with Agencies of Tulsa 2011 to 2014, Doing Intakes, Treatment Plans, Individual, Group and Family Counseling with Children, Adults and their Families at School, Home or Private Secure setting in the community.

Executive Director/Program Manager, Supervisor @PS&A Case Management & Provider Agency (2008 to 2012) – Oversaw - all aspects of Employment Network & Behavioral Health Case Management Provider Agency including but not limited to – All HR activities, Administrative activities, Programs Management, Case Management and Peer Recovery Support Services &Activities, Supervised all Staff who also carries out PRSS/Care Coordinator activities which included assisting Individuals to find/retain employment (jobs), housing,etc.

*Went through DHS State Training Certification course to write “Family Home Reports” for Child Placements in 2012. Agency was certified with OKDHS as a Child Placement Agency to work with Foster Care Children and Families in foster care homes in 2013. .

Advantage Case Manager /Independent Contractor – Training in September 2000/Long Term Care Authority & Retrained through State of Oklahoma LTCA June 2011. Worked as an Independent Contractor for Agencies who contracted through the States OKDHS- Long Term

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Care Medicaid Waivered Advantage Program, Did Case Management, Advocacy, and Service Delivery for the Elderly and Individuals who were Disabled so that they could safely stay at

home in their own community rather than have to be institutionalized. (short term assignments)

Therapist/Counselor @ Oasis Counseling Center – IC working with Children and Adults in their home doing therapeutic Individual (IT) and Family Therapy (FT).08/2007-11/2008

Therapist/Clinician @ Red Rock Behavioral Health Services – PT and on-call in the RR Children’s Crisis Unit doing Individual and Family Counseling with Children and their

Families. (03-08 -11/08).

Triage Worker – Works PT-Wk-end/OC - with a Multi-Disciplinary Treatment Team in a Crisis Center performing Triage, Intakes, Assessments and Admissions of Adults and Children who are dealing with a traumatic situation, Substance Abuse or Dependence/Co-Occurring in two different crisis centers.

Alcohol & Drug Counselor-Contract Therapist (IC)- Demson / New Beginnings Counseling, February 2007 to Feb 08 ( IC) Oklahoma City Works with Adults who are experiencing issues w/ substance abuse (Alcohol, Drugs, Initial Intakes, Assessments, Treatment Plans, Individual and Group counseling with adults and children. Worked in Agency under Supervision as a Candidate pursuing my LADC Licensure, and LPC Licensure.

Advantage Case Manager. Ability Resources, Tulsa, OK January 2006 - December 2006, Served/worked with the Elderly and Disabled Individuals in the States Medicaid/Advantage Program, Received & Opened new Consumer cases, Facilitated and

initial IDT meetings with Consumer/Team members, Developed a Comprehensive Service Plan for State Approval & Certification, Coordinated with RN or LPN @ IDT meeting to develop treatment plan. Coordinated all aspects of Service Delivery, Advocated for the Consumer, On-going monitoring and Case Management.

Advantage Case Manager - Gentiva Health Services, Tulsa, OK September 2000 - February 2005, Started work as an Advantage CM in training, job shadowing in Sept 2000,Certified by Long Term Care Authority in Oct 2000. Worked with the Elderly (Senior Adults) and Disabled Persons in the State Medicaid Advantage/Personal Care Program. Facilitated Initial IDT meetings

with Consumers/Family/Team members, Coordinated with RN or LPN to develop agreed upon treatment plan for consumer. Developed a comprehensive Service Plan and Goals for the Consumer to Safely remain at home rather than be Institutionalized. Presented Treatment plans to the State for approval and certification. Coordinated all aspects of Service Delivery and on-going monitoring of Case until annual Re-Certification time.

Director Of Residential Services- DDSD- SQ Specialties, Broken Arrow, OK January 2001 - August 2001, Managed the Human Resources/Director of Residential Services for the

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Agencies Developmental Disabilities Dept. Oversaw/Assisted in the hiring process of Field Staff (interviewed, arranged necessary staff education required by state, did OSBI & Registry checks, Assisted Executive and Program Directors in planning, organizing, managing residential programs according to agency and state policies, procedures.

Performed Staff Evaluations, Supervised Program Coordinators to ensure that all programs and houses were running according to plan. Attended IDT's and State

meetings/Conferences as Agency Representative, Advocated for the individuals that we served. Responsible for the overall Administration of the Agencies Residential Program.

Qualified Mental Retardation Professional (QMRP). Okmulgee Terrace ICF/MR NH, Okmulgee, OK January 2000 - December 2000 Worked in a Nursing Home ICF/MR

Facility as Head of Active Treatment- Dept. Director for Residents, Managed Staff, Worked with Individuals who were Elderly, Disabled or Developmentally Disabled and some had a

dual diagnoses, We provided treatment that teaches/assisted each individual Resident to try to reach his/her full potential to the extent of working toward their full capabilities to independence, working to preparing them for community living (Inclusion) with the ultimate goal being to help/assist each person to become as independent as possible to improve their quality of life. Prepared Individual Plans(IP's), Held monthly & (weekly) IDT meetings with Residents and Team Members.

Also did Agencies Community Marketing To Obtain Jobs/employment for the Residents in the community and obtained new Contracts for the Facility’s In-House workshop for the

Residents. Job included wearing many different hats including Advocacy for the residents as well.

Private Pay Case Manager – Avalon Community Treatment Center (Private Prison) Private Pay Program – 03/2000 – 09/2000 – Worked with Offenders who had been incarcerated for non-violent crimes such as DWI, DUI, Chemical Dependent Individuals who were sentenced to go to Drug Court and to work FT to be able to participate in the program as an alternative to prison, Did Orientations for Inmates coming into the program and their Treatment Plans for them to participate in Treatment Programs such as AA, NA, Anger Management classes/groups, GED classes, etc. Also carried a Case Load doing on –going case management for Individuals while in the program.

Chemical Dependency Counselor–Ada Area Chemical Dependency Center -08/99 -01/2000 – Did Intakes, Assessments, Treatment Plans, Individual and Group Counseling

Also was a Drug Court Representative for Agency/Clients, (this is where I first learned and got involved in Drug Courts).

House Manager/HTS – IOP & Volunteers Of America & field of DDSD Tulsa OK May 1990 - December 1999-Managed a Residential private home for Individuals that had a condition of Mental/Developmental Disabilities. Supervised staff (HTS's) in the care of the Consumer, Worked in the home with Consumer to help/assist him/her reach their highest level of functioning according to their Individual plan and potential. Managed staff in implementing the

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Individual Plan to try and maximize client/ consumers ability to live independently and to become fully integrated into the community/ society.

Education, Trainings & Accomplishments

Leader Academy Training Workshops for Early Childhood Professional Development

January 2014 through June 2014 (class1 x month for 6mths)

Masters Degree/ Rehabilitation Counseling - Langston University - Jan 2006 - July 2008

Masters Degree in Human Relations -1996 – University Oklahoma

Bachelor of Science Degree - Langston University /May 1995

Associate Liberal Arts Degree – Rogers State College- 1983

Certificates & Licenses

*Has been Approved for Supervision for LPC Candidate for Licensure

Co-Occurring Training as well as other MH trainings under the Oklahoma Department of Mental Health & Substance Abuse Services (ODMHSAS).

*Certified MH Case Manager / (ODMHSAS) 2009

* Certified by OKDMHSAS Rehabilitation Specialist through OKDMHSAS -2007

*Certified Advantage Case Manager- Long Term Care Authority (LTCA), 10/2001 &06/2011

*C-PRSS Training in March 09 – Credentialed Peer Recovery Support Specialist under the auspices of OKDMHSAS and ATR Program.

*Consumer Advocacy Training –March 2009 thru NAMI Oklahoma

*Administrator Training & Certification 2001 – East Central University-Ada Ok

*ADSAC Facilitator Certification Training – August 2007

*Licensed Real Estate Sales Associate & Broker Experience from 1984-2012. Also worked a short tenure as a Property Manager for Tulsa Housing Authority as a “On-Site Manager for one of their Apartment complexes.

Professional Affiliations

Sigma Phi Sigma - UCO

Chi Sigma Iota – Member Association of College Honor Society

Langston University Lambda Upsilon Chapter

National Child Care Association (NCCA)

Oklahoma Bail Bondsman Association (OID)

Oklahoma Real Estate Commission

Transcripts, Letters of References and Evaluations Upon Request

Contact this candidate