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Business Analyst

Round Rock, Texas, 78664, United States
January 17, 2018

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Kedara Gouri Avula

**** ****** ****** **, ******: 571-***-****

Round Rock, TX - 78664 Email:


To work as a business system analyst in an organization, formulating effective and efficient business processes that result in better target yields. Adept at interdepartmental coordination to maximize business functionality and efficiency. Committed to ongoing professional development and research to ensure innovation in management and problem-solving.


●4+ years of experience in web application testing and requirements gathering.

●Experience in gathering requirements and preparing Business Requirements documents, Use Cases, User Stories including screen mock-ups.

●Experience in developing schedule using MS Project tool.

●Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of various systems

●Identify and analyze user requirements, procedures, and problems to improve existing processes

●Perform detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations

●Identify ways to enhance performance management and operational reports related to new business implementation processes

●Coordinate with various business units and departments in the development and delivery of training programs, extensive knowledge in Learning Management Systems(LMS) such as Moodle

●Develop, share, and incorporate organizational best practices into business applications

●Diagnose problems and identify opportunities for process redesign and improvement

●Expertise in Agile methodology with Scrum Process for the product development lifecycle.

●Highly motivated, organized, detail oriented individual with excellent communication, written document skills.

Technical Skills:

●Prototyping tools: Visio, Balsamiq and Fireworks CS4

●Requirement Management Tools: Quality Center, SharePoint

●Requirements Engineering: Use Case Writing, Business Analysis

●Defect Tracking Tools: Quality Center, JIRA, TFS

●Testing Tools: Quick Test Pro, Win Runner, Load Runner

●Business Modeling Tools: MS Visio, MS Project

●Web/Design Tools: Adobe Photoshop, MS Visual Studio

●Databases: SQL Server, MS Access

●Office Tools: MS-Word, Access, Excel, PowerPoint, Outlook, LMS (Moodle)

●Operating Systems: Win7, Windows NT/XP/2000, Vista

●Analysis/Design Methodologies: UML, OOAD


KaleidaCare, Austin, TX 01/2017- 09/2017

Social Work Software Tester

●Developing detailed test plans based on requirements.

●Writing/Executing automated test cases.

●Executing manual test cases.

●Logging and describing issues discovered during testing.

●Interacting with developers to resolve issues discovered during testing.

●Release weekend testing as needed.

ISKCON Inc, Austin, TX 10/2015 – 01/2017

Business System Analyst (Team lead)

●Review web and mobile product requirement specifications and evaluate products to be tested

●Develop comprehensive test plans and detailed test cases from existing documentation

●Plan, conduct, monitor, document, and report on quality assurance testing

●Identify defects and track resolutions

●Work with product team to develop features and functionality that foster a customer-centric culture

●Estimate, prioritize, and coordinate testing activities

Deloitte, Austin, TX 04/2015 – 08/2015 Texas Health and Human Services Commission (HHSC) - TIERS Project

Business Analyst

●Review, analyze, and evaluate business systems and user needs.

●Formulate systems to parallel overall business strategies.

●Implementation of business process reengineering and identifying new applications of technology to business problems to make business more effective.

●Prepare solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc.

●Write detailed description of user needs, program functions, and steps required to develop or modify computer programs.

●Prepare and document Functional and Technical Specifications for reporting and data warehouse work.

●Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions.

●Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions.

●Formulate systems to parallel overall business strategies.

Creative Computing Solutions, Inc., Rockville, Maryland 02/2014 – 12/2014

National Institutes of Health (NIH), Bethesda – Office of Program Evaluation and Performance (OPEP)

Requirements Analyst / Test Engineer

●Assist with the development of business requirements documentation and business use cases.

●Develop screen mock-ups based on technical and business requirements using Visio and Fireworks CS4

●Assist with development of workflow for OPEP PE (LOI, application, funding) PPM, Director’s Initiative and Evaluation Training.

●Develop test cases based on business use cases and workflow specifications.

●Track and monitor defects/change requests from system testing, security testing, 508 compliance testing (WAVE) and user acceptance testing (as applicable).

●Implemented JIRA tool for bug reporting and bug tracking

●Logging defects in JIRA, generating reports, prioritizing and assisted in assigning the tickets to developers

●Participated daily and weekly meetings with Team members, Developers and Client (NIH)

●Took part in the meetings with Sr.Business Analyst and managers and discussed various process plans, business process, and functionalities in detail.

●Performed compatibility testing on web based application using various browsers such as IE 11.0 Google chrome 36.0, Firefox 30.0

Stratford University, Falls Church, Virginia

10/2013 – 12/2013

IT Help Desk

●Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

●Respond to queries either in person or over the phone/email from students and faculty seeking help.

●Maintain daily performance of computer systems, printers and classroom computers and projectors.

●Respond to email messages, ask questions to determine nature of problem.

●Walk customer through problem-solving process, if not, make a ticket for technical help technicians.

●Install, modify, and repair computer hardware and software and resolve technical problems with printers, scanners, projectors, answering the calls about Usage and functionality of Learning Management System (LMS) and other systems to students and professors when support is needed.

Thomas Cook, Hyderabad, India 02/2011 – 12/2012

Quality Engineer

●Analyzed user requirements, software requirement specifications, design specifications and use case documents for different modules (deals, packages, destinations, etc.) in the product.

●Coordinated and collaborated with analysts to ensure the test plan and identified testing solutions meet customer needs and expectations.

●Planned and performed testing activities in Agile process:

A.Conducted and participated in brainstorming sessions for test case analysis with the scrum team.

B.Prepared Test plans and test analysis reports in JIRA.

C.Designed and executed high level test cases and test scripts.

D.Assisted in performing UAT and demos for customers.

●Reviewed and analyzed test results to confirm, establish, and communicate the cause of the discrepancy.

●Performed User Interface, Functional, Integration, Security Positive, Negative and Regression testing to verify the business rules and specifications.

●Performed backend validations by writing SQL scripts.

●Updated daily tasks and reported defects in JIRA.

●Worked with development team members to resolve application defects.

●Participated in daily stand up meetings as a part of the scrum team.


Master of Science in Information Systems, Stratford University, 2013 GPA: 3.95/4.0

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