Harish Rao

Email:ac31lu@r.postjobfree.com

Contact: 412-***-****

PROFESSIONAL SUMMARY:

Around 8+ years of experience in IT Industry including 5 years of experience in PEGA PRPC in Analysis, Design, Development, Maintenance/Support, Integration and Deployment.

Over 5 years of experience with Pega and involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing & Debugging along with Implementation, Documentation and incorporation of user feedback to plan enhancement in the Application system.

Experience as a Pega Architect in writing, debugging, creating flowcharts, coding, and documenting programs and with Business Rule Engine, Business Process Management process for Pega Rules Process Commander (PRPC).

Experience in upgrade of PRPC applications.

Sound skills in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer, PAL, SMA and loggers.

Created the Business Process Flows and Flow actions in Pega PRPC

Have a good knowledge on Object Oriented Programming Concepts and Programming Languages including C, Java/J2EE, VB Script and Jscript

Worked with Databases which include SQL Server, Oracle, MQ-SQL

Experience in defining class structure and hierarchy, based on PEGA best practices and guardrails, configuring agents, connectors, data model, process flows, business logic definition, SLA, user interface Design, QA, Case Management, Dynamic Class Reference (DCR), Pega Pulse and Performance Tools.

Extensive experience in gathering, documenting, and analyzing business needs and requirements and worked on several Project methodologies like SDLC, Waterfall, RUP, Scrum and Agile

Experience implementing Pega Guardrails using various versions of Pega PRPC.

Have knowledge of developing System Design using UML methodology with Rational Rose, preparation of class and sequence diagrams using Rational Rose.

Experience in building and implementing SOAP web services and consuming external web services from PEGA PRPC by creating Service and Connect SOAP rules.

Extensively worked with Stage based case management to create processes and flows.

Configured and managed Flows, Harnesses, Assignments, Data properties.

Extensive debugging skills in PRPC using TRACER, Clipboard, PAL and Rule Inspector.

Designed and implemented Decision Rules, Declarative Rules, Validation Rules

Work exposure on Integration (REST, SOAP and SQL) with PRPC.

Experience in developing web pages using HTML, JavaScript and CSS.

Experience in developing applications using Service Oriented Architecture (SOA) such as Web Services (SOAP) and has Exposure in Pega CPM Framework

TECHNICAL SKILLS

Java/J2EE Technologies

EJB, J2EE, JSP, JDBC, JMS, Web Services

Operating Systems

Windows 2000, XP, MS-dos, LINUX

Programming Languages

C, C++, Core Java, J2EE, SQL, PL/SQL

BPM Product

Pega Rules Process Commander (PRPC v5.5, 6.1/6.2/6.3/7.1,7.2)

Data Base

Oracle 9i/10g/11g, MS SQL Server.

Web Technologies

HTML, DHTML, JavaScript, XML, XSL.

Web/App Servers

Apache Tomcat 6.0, web logic8.1/9.2, web sphere 6.0

Modeling Tools

Microsoft Visio, Rational Rose, Eclipse. TOAD, SOAP UI, FileZilla, REST, JMS, putty

Methodologies

Agile/Scrum

Ecommerce Tools

ATG 9.1

PROFESSIONAL EXPERIENCE:

Client: Valsatech Corp, Baltimore, MD March 2017 to Present

Role: Sr. PEGA Developer

Responsibilities:

Worked with different Team Leads to define the business requirements.

Involved in making design documentation of the project.

Analysis and Designing of functional and technical requirements.

Need to maintain all the tools like Bamboo, Bit Bucket, Confluence, JIRA, and GIT.

Collecting the JAR files for all the applications.

Worked with business team to define the use cases for the application based on the Once the Source Code is fine move the code to the Bit Bucket repository.

Creating all the phases from the JIRA interface.

Worked on the user interface rules such as Harnesses, Section, Paragraph, Repeating Layout, Rule-Navigation and Flow actions.

Created Process flows and Screen flows for the application.

Extensive experience in developing Activities using Pega inbuilt methods. Created Properties

Extensively used Pega Clipboard and Tracer for debugging of processes developed.

Ensure that the business and technical architecture of the delivered solution related to PEGAPRPC (Pega RULES Process Commander) matches customer requirements.

Created Model rule to initialize values.

Used BIX (Business Intelligence Exchange) to extract PEGA BPM case data and other information from multiplier systems for advance Business Intelligence and Analytics.

Created the Binary file for the Logo to be displayed in application.

Created Validation rules for performing business validation.

Created Decision Rules like when condition Rules, Decision Table, Decision Tree Rules.

Created Declarative Rules like Declarative expressions, Constraints, Declare on Change.

Created reports using List view rules.

Migrated rules from one environment to other environment by creating product and patch rules.

Great experience in debugging application using PEGA Tracer tool, Clipboard, performance testing using PAL tool.

Used debugging tools like Clipboard, Tracer, and Rules Inspector for troubleshooting.

Involved in fixing the bugs raised by QA team.

Environment: PEGA PRPC v7.1.7, Java, HTML, XML, IBM Web Sphere, JavaScript and DB2, Bamboo, Bit Bucket, Source Tree, JIRA.

Change Health-Nashville, TN May 2016 to Feb 2017

Role: Sr Pega Developer

Responsibilities:

Involved in designing, developing, implementing and maintaining the currently existing BPM applications with PEGA PRPC.

Designing the class structure, business flows, User Interface and identifying Work and Data Model in PEGA.

Worked on implementing activity flows, activities, user interface, process flows, flow actions, assignments etc. which are identified in the requirements of business and use case documents.

Developed High Level Class Structure, Hierarchy, Workflows and Technical Design documents.

Involved in giving technical insight and also direction on application initiatives from perspective of PEGA expertise.

Used DSM to configure and sequence the Next-Best-Action logic.

Developed Test Plans and Test Execution Procedure Document based on the Business Functional Requirement Document and numerous Test Cases and Test Scenarios to cover overall aspect of quality assurance.

Developed DB tables and Data classes for migrating with external systems.

Created Integration Rules and Validation Rules that is pertained to Rule-Service and Rule-Connect.

Have used BIX to retrieve complete BPM Data like Work Details, Processes and Assignments.

Involved working with administration activities such as creating applications, access groups, rule set versioning and locking, operator IDs, taking out wraps, and importing on QA machines for the purpose of Quality Assurance.

Expertise in identifying, re-creating, diagnosing, and repairing the problems with any kind of PEGA application.

Involved in developing different PRPC Components like Decision Maps, Decision Tables, Constraints, Declarative expressions, Indexes etc

Worked on integrating the CPMHC with various other PRPC applications.

Developed Product rules and integrated the Zip Files from development stage to Quality Assurance stage, UAT, and monitored the Performance regularly

Implemented Models for classes, Properties, Trees, Declarative expressions, Tables, and Triggers for the purpose of automatic calculations.

Integrating third party health monitoring devices for monitoring health data of patient.

Integrating SharePoint Content Management System with Shire Health Care System using CMIS Connector.

Implementing integration with J2EE application using Service Oriented Architecture (SOA) - as part of this creating SOAP, HTTP connectors and services for interacting with J2EE Application.

Developing code for consuming the services created in PEGA from user faced J2EE application using spring framework

Customizing the user interface of the J2EE application using HTML and JavaScript frame works such as Angular and Bootstrap.

Developing and maintaining Fax generation module for capturing all health data for participants to form a PDF report.

Environment: PEGA PRPC 6.3v/7.1.9v, PEGA PRPC V6.1 SP1, HTML &JavaScript, Oracle SQL Developer, JIRA, Splunk.

US Bank, Minneapolis, MN Jan 2014 to April 2016

Senior Pega Developer

Description: The US Bank, Inc. is an American multinational investment banking firm that engages in global investment banking, securities, investment management, and other financial services primarily with institutional clients. US Bank is headquartered at the Lower Minneapolis area of MN. The firm provides mergers and acquisitions advice, underwriting services, asset management, and prime brokerage to its clients, which include corporations, governments and individuals.

Responsibilities:

Understanding business cases by analyzing the production process.

Had regular meetings with the supervisors and management to understand the complicated set of Business rules.

Handled the Pega Application upgrade from PRPCV6.3SP1 to PRPCV 7.1.

Performed rule set management and rule deployment (product rules / product patches)

Used Smart Dispute framework for meeting the requirements of the client.

Interacted with Users, Developers, Project Manager to understand the business process, identify Enhancements and gather Business Requirements.

Proficiency with Agile Development Techniques (including TDD and JUnit).

Interacted with testers for any issues to be resolved.

Responsible for creation of rule set designing, class structure and rule-resolution designing.

Followed the UML methodology to Create UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams and MS Visio and thus defining the Business Process Model and Data Process Model.

Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.

Prepared the User Interfaces (section, harness, and flow action), portal representation.

Designing the SQL connector to get data from the external database.

Creation of Declarative expressions for a value change on the properties.

Involved in Creation of validation rules to implement business logic validation.

Used RDB-list, RDB-open, and RDB-save depending on the business rules in the project.

Involved in the rules management and associated tools such as export & import tools (Rule set and Rule set Version).

Responsible for making design documentation of the project.

Involved in attaching SLA in assignments and created SLA activity depending upon the requirement of the project and End to end Integration testing of the application.

Environment: PEGA PRPC V6.3/V7.1, Jira, DB2, IBM WebSphere, Rational Rose, Oracle 11g,Toad, JAVA, MS Visio, SQL, HTML, CSS, XM

Barclays, Dallas, TX Sept 2011 to Dec 2013

Role: PEGA Developer

Description: Coca-Cola is a carbonated soft drink. It is produced by The Coca-Cola Company of Atlanta, Georgia, and is often referred to simply as Coke.

Responsibilities:

Involved in requirement gathering, analysis, development and deployment of maintenance change requests for the PEGA based application

Implemented Single Sign on (SSO) User authentication using Site minder in PEGA.

Used JDBC to establish database connectivity between the corporate user database and the application database.

Created nightly agent for creation of operator ids in the application.

Involved in monitoring of data stage & Autosys jobs and PEGA agents.

Involved in Rule set allocation, Product Creation and Rule deployment activities.

Involved in interacting with business to resolve day-to-day production issues.

Involved in all change management related processes for scheduled and DML production move and coordinated with DBA & Middleware teams for deployment.

Worked on Analysis of sickout, logs and alert log files whenever this is a prone alert in the system.

Have experience in placing request to schedule jobs in Autosys and to use SSH Client for Ftp'ing the files to different server paths

Used Declare Triggers, Declare Index and Declare on Change rules to implement various business requirements.

Implemented SLAs for business logic which needs to be triggered at various time intervals without manual intervention.

Created DMLs for executing the scripts as part of updating the backend tables in production.

Used System Management Application (SMA) to monitor various agents and listeners, to get stats on the rule information and to clear the rule cache and lookup list cache

Coordination with offshore team for change requests and production issues.

Gathering inputs from the customer to fix the production issues.

Environment: PEGA Rules Process Commander 6.1, Oracle 9, HTML, SOAP, XML, Service Case Manager, CSS, Java Script, Quality Center, Share Point, MS Visio.

Verizon, INDIA June 2009 to Aug 2011

Role: PEGA Developer

Responsibilities:

Involved in making design documentation of the project.

Involved in creating Activities, step methods, When Rules and Decision Rules.

Created User Interfaces (section, harness and flow action), portal representation

Implementation and integration of multiple external systems with soap connectors.

Extensively used Debugging skills using Tracer, Clipboard, PAL and Rule Inspector.

Supported documentation of design and creation of Rule sets and Class structures.

Created technical design documents and requirements documents on the basis of use cases.

Worked on SMA, DCO, SLA and User Interface Rules.

Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.

Participated in technical discussions and conducted design reviews with business.

Involved in Creation of validation (property-validation, obi-validation) rules to implement business logic validation.

Used various methods in activities depending on the business rules in the project.

Worked to resolve the severity issues that are face by end users.

End to end Integration testing of the application.

Environment: PEGA PRPC V5.5, Java, HTML, XML, IBM WebSphere, JavaScript and DB2

EDUCATION: Bachelor’s in Computer Science Engineering

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