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Web Services Management

Bengaluru, Karnataka, India
January 16, 2018

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Gurudeva K B,ITIL, PMP

Silver Crown Apartments, Harlur Road, Bangalore 560068 (Since 2016)

**-***, ********* ****, ***** 105, Sengkong Singapore 540105 (2015)

***** *** ***** **. ***, Valencia, CA 91355 USA (Worked in USA from 98-2008)

+91-805**-***** © +1-323-***-**** (skype)


Experienced, Energetic IT Executive, Management / Leadership candidate, worked in IT for Financial Services, Healthcare, Retail/Energy domains for 20+ yrs.

Experienced Solution Architect, Technical Project Manager / Business System Analyst with 10+ years experience in leading and managing complex, projects in Healthcare / Financial Services. Experienced in both Waterfall SDLC and Agile Methodology.

BE (CS &E) with Distinction, ITIL, PMP Certified (from 2010-2016). Certification for TOGAF, AWS Solution Architect in Progress.

Completed a few courses in MBA in California State University, USA, De Vry University USA. Enrolled in Executive MBA from Jack Welch Management Institute (Online), USA.

Worked in all phases of SDLC in both Waterfall/ Agile Mode, Experienced in Offshore and Onsite management, Managing multiple Projects in Complex and Matrix Environments, Evaluating and Recommending technologies, and Implementing Business Strategy to deliver results in varied business domains in both Waterfall, Agile Mode. Experienced in Financial Services for 10+ yrs. Worked in a variety of technological environments including, Java, J2EE, Web Services, ESB, JMS, Cloud Computing, Amazon Cloud Computing, Pivotal Cloud Computing (PCF), Microsoft Azure, IBM Mainframes, Cool Gen / Advantage Gen.

Experienced in Project Management various phases such as Requirements Gathering, Application Development and Maintenance, Infrastructure, Technology Refresh, Budget Management, Customer Expectations Management, Capturing business and functional requirements and translating to clear technical specifications, Managing projects during the full Project Life Cycle from Inceptions through Maintenance, QA and User Acceptance Testing Management, Release Management through Change Control and deployment, Compliance Management etc.

Worked in USA from 98-2008 and Singapore in 2015. Worked in Los Angeles, CA for 8+ yrs. Worked in USA from 98 - 2008 on H1B visa. My green card has been approved for I140 stage in 2008. Have B1 visa to visit USA.

Authorized to work in USA, as per E-Verify, Premier US Government Agency for Employment Authorizations. I-485 / Adjustment of status needs to be filed for processing my greencard. Willing client can sponser I485 processing if needed for me to work in USA. Ready to work in USA / UK for long term for lucrative salary, benefits.

Areas of Expertise

Project Management

Solution Architecture


Java J2EE Web Services

Restful Web Services

Cloud Computing

Amazon Web Services

Micro Services



Cool Gen / Advantage Gen


Product Management

Stakeholder Management

Requirements Analysis

Risk Management

Web Applications

Integration Management


Pivotal Cloud Foundry



Cool Gen / Advantage Gen Administration

Portfolio Management

Business Analysis


Status Reporting

IBM Websphere AS / MQ / IS

Single Sign On (SSO)

Enterprise Hybrid Cloud (EHC)

IBM Bluemix


MS Azure

CICS Web Services

Salesforce Administration

Key Skills Assessment

PROJECT MANAGEMENT– Manage the entire project life cycle from conception to delivery in coordination with the stakeholders, clients, vendors, and consultants, utilizing both the agile and waterfalls methods of development.

SOLUTION ARCHITECTURE – Define and manage architecture for large Enterprise Applications by generating system requirements from the stakeholders and translating those requirements into architecture or design concepts.

STAKEHOLDER MANAGEMENT– Coordinate with various stakeholders including business analysts, users, designers, technology managers, and developers to manage all phases of SDLC including risk management, task allocation, tracking, preparing status reports, and resolving conflicts.

Business Analysis – Co-Ordinate with relevant stakeholders Users, Project Sponsors, Release Managers, Project Managers, Developers to gather requirements, translate requirements to Technical Requirements / Functional Specifications, Help package requirements to manageable release packs,

Professional Experience

Andortech / Target Corporation, Bangalore Sr. Solution Architect

July 2017– Nov 2017 Team Size 20

Hired through the IT Staffing firm, was deputed to work at the client site for Target India Corporation.

Environment: IBM Websphere Integration Server, Remedy Service Now, IBM CICS Web Services, Java Web Services, IBM Websphere Application Server / MQ, TSO/ISPF, SDSF, IBM z/os

Attended tele-conference sessions with on-site client, TCS Consultant to gather System Knowledge for CEDS Systems (Central Encryption Data Services),

Ran Jobs to generate the OTEP Tokens in the Mainframe Environment, Provided tokens to clients,

Renewed 6 certificates in IBM CICS, Websphere environments for SSL Certificates due for renewal in Dev, Stage, Prod Environments, Worked with the team to verify the certificate renewals,

Transferred to Target Payment Systems as part of the internal transfer,

Analyzed CICS Programs for specific variable generation as part of the customization analysis for the ZOOT Package Integration / replacement of the Mainframe Systems.

Datamatics Global/ Sr. Solution Architect/business system analyst

Honeywell, Bangalore Mar 2016– July 2017 Team Size 20

Worked through IT Staffing Firm, as a contractor for major American MNC based in Bangalore for an initial 3-months contract that was extended for 1+ yr. Worked as part of the Applications Rationalization Team, which is part of the Strategy Team at Honeywell Tech Solutions.

Environment: CMDB, Remedy, VMs, Servers (Database/Web/Application Servers), Applications, Enterprise Hybrid Cloud, PAAS, IAAS, SAAS, Apprenda Cloud, Microsoft Azure Cloud, Amazon Cloud (AWS, EC2, S3, ESB, ELB, Auto scaling, Security Groups, VPC, RDS, DynamoDB, Redshift, Cloud Formation, Cloud Front, Cloud Monitoring), SharePoint, Microsoft office

Involved in auditing the current infrastructure environments, mapping servers to applications, identifying un-owned/un-utilized servers, coordinating with stakeholders to identify / decommission the servers / applications,

Run the Weekly Thrice Algorithms to identify the servers decommissioned, billing stopped and prepare the report to identify the billings saved, share the report with stakeholders, Increased the savings in Server Billings from USD 250k to USD 750k in 1 year,

Evaluating the environments, identified low utilization servers, recommended the strategy to migrate the servers to Amazon Cloud Environment to save multi-million dollars in savings, provide efficient utilization of resources via Amazon Cloud Features such as Elastic Load Balancing, AutoScaling, Automated Database Management, Cloud Formation,

Attended meetings with Executives from Honeywell and Involved in evaluating the cloud providers (Azure, AWS, Apprenda, Enterprise Hybrid Cloud) as per the management, TOGAF guidelines,

Generated Server/Application Mappings, Utilization, Ownership Reports, Communicated with the stakeholders to ascertain the utilization, identify the un-utilized / low-utilized servers, coming with strategies to decommission, re-architect the solutions,

Worked on algorithms to reclassify the Export-Controlled Servers to Non-export Controlled servers as per the given algorithms and claim the savings,

Performed Applications to servers mapping, calculate the billing for servers as per guidelines from the finance team reports, calculate the TCO (Total Cost of Ownerships) for the servers/applications identified as per the Cloud Migration Guidelines, helped prepare the business case to management,

Co-ordinated with presales team from Amazon to arrange for presentation sessions to the team

CITIGROUP, Singapore Sr. Solution Architect / business system analyst

Jan2015 – Nov 2015 Team size 200

Citigroup, Inc. is a global diversified financial services holding company to provide financial solutions to individual Consumers, Corporations, Governments and Institutions. It has presence in 140+ countries around the globe and has more than Trillion Dollars in holdings.

Environment: Blueprint, IBM Rational Tool Concert (RTC), Java, J2EE, Web Services, .net, TIBCO ESB, Single Sign-on (SSO), Web Applications, Mobile Applications, IBM Websphere Portal Server, IBM Mainframes (TPS), z/os, Amazon Cloud, Pivotal Cloud Foundry, Sharepoint

Worked closely with Business stakeholders (Business Analysts, Users, Scrum Masters, Solution Architects, Designers, Vendors,Infrastructure, SecurityTeam) across different teams to gather requirements, define scope,identify the subsystems (Product Processors) Impacted, Interface Requirements,

Designed, Integrated the High Level Design (HLD) documents for 800+ User Stories for monthly SDT sprints for 20+ subsystems, 8 Sprints in Agile Mode for 7 different projects for the Debit Card Stream in CBNA (USA), in 9 APAC Countries including Singapore, Australia, Malaysia, Indonesia, Philippines, Thailand etc,

Attended Daily Sessions in Agile Mode to gather requirements, design solutions for Web, Mobile, Datawarehousing, Legacy applications that integrate across the TIBCO ESB, interact with the various subsysterms in Legacy, Web, Datawarehousing Applications,

Helped develop the Project schedule, allocated resources to the tasks using Project Management Tool RTC, Worked closely with the resources, Tracked / Controlled the project, Prepared Status Reports, Performed Risk Management, Quality Verification to prepare the High Level Design (HLD), Requirements Specifications,Integrated System Impact Analysis Documents, Gather Interface, Security, and Infrastructure requirements,

Helped implement enhancements, new features to the debit card product for different project streams for the, Helped implement the EMV chip, contactless purchase feature, Instant Debit Card Issuance for the multiple countries including USA, Poland, Singapore, Malaysia,

Reduced time and labor costs by multi-million dollarss by recommending, implementing, integrating reusable web services that integrate across the TIBCO ESB, reuse existing tested, quality, available components in stead of developing from the scratch, using centralized processes streamlined across multiple channels and geographical regions,


November 2011 – January 2014 Team Size 60

CNO Financial Group, Inc. (formerly Conseco, Inc.; NYSE: CNO) is a diversified financial services company based in Carmel, Indiana. CNO's insurance subsidiaries provide life insurance, annuity and supplemental health insurance products to more than four million customers in the Midwest regions of USA.

Environment: Remedy, Sharepoint, IBM Mainframes, CICS, COBOL, JCL, TSO, ISPF, VSAM, IBM Varicent CPM,

Datawarehousing, Java, J2EE, Web Applications

Working closely with Directors, AVP, SPMs, helped implement the business strategy to transition the 3rd party vendor based development team to in-house based development team, Designed the SDLC process, Co-ordinated knowledge transfer sessions, developed checklists to set the project in smooth transition,

Attended Requirements Gathering Sessions with Business Analysts, Designers, Developers, Helped prepare Understanding document (Requirements Document), Low Level Design documents to develop the programs for 20+ releases,

Helped design, develop the programs, JCLs, verified them, created endevor packages, promoted the packages through various environments, co-ordinated testing,

Selected for travelling to on-site for performing production support in the legacy environment,

Involved in Planning, Scheduling, Tracking, Verification, Closing activities,

Helped build the team from 20+ members to 100+ members in 2 yrs. to provide maintenance of Web Applications with interfaces to Legacy, Data Warehousing Applications for 20+ monthly releases through all phases of SDLC,

Generated approximately USD 20 Million in 10 years by New Revenue, Savings by evaluating, rank-recommending the e-commerce package IBM Varicent SPM (Sales Performance Management System), Software package for the Insurance Domain

UST GLOBAL, Associate Consultant / Asst. Project Manager

Trivandrum, India / SAN DIEGO, USA Sep 08 – Nov 11 Team size 100

Environment: Sharepoint, IBM Mainframes, DB2, CICS, COBOL, JCL, TSO, ISPF, Endevor, IBM-OPTIM, MS-Access, Java, J2EE, Web Applications, Web Services, Informatica

Part of the $7 billion Comcast Group, UST Global, with estimated revenues of $400 million in FY. Worked for clients WellPoint, inc (Anthem Inc. is an American health insurance company founded in the 1940s, prior to 2014 known as WellPoint, Inc. It is the largest for-profit managed health care company in the Blue Cross and Blue Shield Association), Sempra Energy (Sempra Energy is an American Power and Utility holding company based in San Diego, California.

Visited San Diego, USA to gather requirements, Worked closely with Users, Business Analysts, SMEs to define the scope, gather requirements to design and developthe Environment Audit System from offshore for Configuration Management purpose for a major Energy Customer based in USA,

Performed Project Scoping, Performed Estimates, Developed Schedule, Allocated Tasks to the Resources, Controlled the Project, Prepared Status Reports, Performed Risk Management, Quality Verification, Coordinated UAT, Prod Moves, Helped implement the project, Perform closing by getting customer acceptance for the Environment Audit System which automated 1 month to reduce efforts, time by 1000%, reduce, prevent errors by 500%, Helped save Millions of Dollars over the long term,

Managed a team of 20+ developers to perform ETL of data from Prod to Test environments to perform Test Data Management Testing.

Led a team of 40+ members to design, develop Migration Tool Kit consisting of reusable components for a major healthcare client, Helped decreasedcosts by 30% to produce an overall savings of approximately USD 10 Million in 10 years,

Wrote and presented multiple technical white papers including “Best Practices for Achieving Total Quality in the IT Industry”, “Role of Frameworks /4 GL Tools like Advantage Gen, Spring in Enabling It”, and “Best Practices in IT Industry and the Role of SEI CMM Processes in Enabling It” for the CA World 2011 Conference and the PMI-Kerala Chapter Conference.


Attended a few courses in full-time MBA in USA in different universities


July 2000 – August 2007 TEAM SIZE 600

Kaiser Permanente IT is the IT division of Kaiser Foundation Hospitals, Largest Health Maintenance Organization in the USA with a revenue of USD65+ billion. Company offers comprehensive, affordable, health coverage plans for Individual & Family, Medicare, Employers and Small, Medium, Large Businesses

Environment: Advantage Gen Encyclopedia (CE) Administration Tools, Advantage Gen, SPUFI, QMF, JCL, DB2, CICS, COBOL, TSO, ISPF, Changeman, Java, J2EE,IBM Websphere Application Server, GuardIEn, Remedy, Lotus Notes

Encyclopedia Administrator / Sr. Programmer analyst

Provided 99.8% Encyclopedia Availability for the Advantage Gen Host Encyclopedia to develop applications (including web, e-commerce, client/server, legacy applications) for serving thousands of users across major installations for 10 application systems spread across USA used by 10000s of Users across 10 States of USA, and 100s of Interfaces for the project budget of approximately USD 100 million over 5 yrs,

Developed and enhanced Web Based Migration, Migration QA,Impact Analysis tools and facilitated in reducing migration & impact analysis errors by 80%; reduced rework, cost and time delays by 60% by avoiding migration errors, Tools developed for one system were adapted for 10+ systems thereby multiplying the cost savings, time savings ;

Helped Develop, Migrate, Implement Database, Code Changes for 20+ Major Releases, 1000+ Minor Releases for FS System, Hundreds of Releases for ARK, TIMES, KITS, Other Systems,

Worked closely with Business Stakeholders to obtain sign-off as well as make post production changes as necessary,

Performed User Access Control for 1000s of Users for 10+ Application Systems,

Customized Guardian CRM tool, Worked closely with the Development Team to implement the tool across the system, imparted trainings to Users, Helped Developers prepare Change Requests, Release Packs, Perform Code Changes via Upload/Downloads, Performed Queue Management to provide Optimal Performance,

Performed Weekly DB2 Maintenance of Backups, Deletes, Reorgs of tables for Dev, Test, Prod environments to optimize performance, enable disaster recovery,

Prepared reports of Function Points (Productivity Reporting), Entity Relationship Diagrams, Capacity Management Reports for consumption by management, User Community,

Provided support for SOA project to design, develop Web Services,

Received Leadership Award, as well as several other awards, from senior management for providing the CEO with innovative ideas on business generation and expansion, and achieving growth through new sales channels, strategic partnerships, mergers, acquisitions, etc,

Came to India for a vacation in 2007 that got extended

Previous positions include Sr. Programmer Analyst, Programmer Analyst, and Intermediate Programmer Analyst for Kaiser Permanente IT, and Senior Systems Engineer, Onsite Coordinator, And Systems Engineer for Wipro Technologies Ltd(Bangalore, India).

Education & Training

Master of Business Administration

CALIFORNIA STATE UNIVERSITY Los Angeles, CA Few Courses Completed(Part-time) (2002-2004)

Pepperdine University Malibu, CA Few courses completed (full-time)(2007)

DE VRY UNIVERSITY LOS ANGELES, CA Few courses completed (full-time)(2008)

Bachelor of Engineering in Computer Science & Engineering (Full-Time)


Amazon Web Services Solution Architecture – G. T. Enterprises

ITIL Foundation

Java Web Services, and Informatica, UST Global

Pre-Sales and Writing Winning Proposals, Celtem Knowledge Solutions

Project Management Professional, PMI-Kerala Chapter

Java, Servlets, XML – UCLA Extension

Project Management, UCLA Extension and PMI


Other Achievements

Wrote White Paper on “Importance of Processes, Checklists in the success of IT Organizations” to PMI Conference, 2011, Kerala

Wrote Articles on IBM DB2, IBM WebSphere Application Developer, IBM WebSphere MQ to IT Central Station, Accepted for publication

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