Computer Operator Customer Service
Resume:
Objective:
A professional computer operator with 13 years of experience in operating and monitoring large and small electronic data processing systems. Have experience in entering data and information through keyboard device Hardware and motherboard. Seeking the position of computer operator in a well-established organization
Professional Summary:
Operating Systems: Windows9X, Windows2000, Windows ME, Windows XP, Windows Vista, Linux, Unix, MS DOS
Graphics Tools: Adobe Photoshop
Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint
Extensive knowledge of monitoring and operating large and small electronic data processing systems
Possess excellent analytical, organizational, troubleshooting and analytical skills
Ability to carry out tasks independently as well as a part a team
Possess excellent verbal and written communication skills
In-depth knowledge of installing windows, software tools and UNIX
Expertise in using internet and search engine optimization
Exposure in automated data collection
Able to troubleshoot any kind of system related issues.
Possess excellent organization and analytical skill
Goal oriented and efficient in handling multiple tasks
Good knowledge in management admin activities
Team Work and leadership Skills:
Participated a group class project –researching and creating Power Point presentation for the organization’s rules and regulations
Researched using internet for planning for planning a trip analyzing and creating brochures to market the data
Presented group projects to class for the purpose of generating their interests
Certifications & Qualification Summary:
Completed my academic and business courses with working a part-time job and participating in school activities.
Dually qualified to teach special & regular education
Received Diploma Textile Technologic From Karur polytechnic,Karur
Work Experience:
Organization: INNOVA AUTOMATION PVT Ltd. Chennai
Duration: 2010-Till date
Role: Senior computer operator
Team size: 12
Responsibility:
Handled the tasks of monitoring operating systems and networks
Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
Monitor the system for equipment failure or errors in performance.
To maintain authentication register as notified by the Organization from time to time for documenting physical security, access control, breakdowns, corrections etc., on a day to day basis to ensure safety and security of computerized operations and normal functioning of the system.
Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.
Responsible for conducting training sessions senior computer operator
Assigned the responsibility of maintaining proper records and system updating files in the system
Responsible for data processing and keeping data back up
Handled the tasks of leading a team of programmer and system analyst
Such other work as counter clerks of various departments have been performing or are required to perform as per Organization usual existing practices.
Assigned the tasks of maintaining computer room equipment like tape storage device and printers
Successfully solved major technical issues
Organization: RYAN SYSTEMS PVT ltd. Chennai
Duration: 2001 To 2010
Role: Desktop Administrator
Team size: 9
Responsibility:
To identify operational problems and contribute to their resolution, providing appropriate information to specialists, users and managers.
Responsible for supporting major computer operating systems
Assigned the tasks of supervising and monitoring effective operations of software and hardware
Install, configure, upgrade, maintain and support desktop systems based on customer service requests.
Develop preventive maintenance procedures to avoid system failures.
Set user access rights and permissions and create VPN accounts for users.
Maintain servers, computers printers, and other software and hardware peripherals.
Take regular back-ups of server files and maintain disaster recovery operations.
Perform data center and network related tasks as assigned by Supervisor
Troubleshoot technical issues and escalate complex problems to appropriate support teams for resolutions.
Perform repairs and replacements of software and hardware peripherals.
Provide job trainings to new hires as needed.
Provide assistance to other Administrators when requested.
To take responsibility for the control, update and distribution of quality standards, and advice on their use.
To provide technical expertise to enable the correct application of operational procedures.
To contribute to the planning and implementation of maintenance and installation work.
Plan and execute allotted work within deadlines and maintain records of daily tasks.
Maintain accurate documentations for system installations, configurations, upgrades and disaster recovery activities.
Install antivirus software and oversee software license renewals.
To contribute to investigations of problems and faults concerning the installation of hardware and/or software as required, and confirm the correct working of installations.
Personal Summary
Name : Saravanan G
Father Name : S Ganesan
D.O.B : 28th July 1979
Nationality : Indian
Marital Status : Married
Address for Communication : G Saravanan
S/O S Ganesan
Keelachinthamani, T.Pazhur (P.O)
Udayarpalayam (T.K)
Ariyalur (D.t) PIN -612904
Primary Domain : System Administration, production support manager and
Hardware service engineer
Secondary skill set : Textile technology, teaching profession
Passport Information
Passport Number : M0797984
Passport Expire Date :
Contact number : +91-984*******
Declaration
I do here by confirm that the information given in this form is true to do the best of
My knowledge and belief.
Date: Signature
Place: Chennai
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