Retail Consultant

Daryl Chambers

Richmond, VA

**************@*****.*** - 804-***-****

Accomplishments

- Kroger- an increase of sales of about 20%. Approximately 900,000- 1.08m per week.

- Garden Ridge - increase of sales of about 10% or 90,000 to 100,000 per week

- Officemax - a turn around of sales from -80,000 at the beginning of the at March to +2.9m the first year at January the end of the fiscal year

Authorized to work in the US for any employer

WORK EXPERIENCE

Guest Service Representative

Marriott - Glen Allen, VA - February 2015 to Present

- Secure building

- Concierge

- Customer Service

- Assign rooms and confirm reservations

- Audit

Overnight Grocery Manager

Kroger - Richmond, VA - January 2014 to October 2014

- Oversaw Overnight Grocery operations

- Managed inventory and 7- 29 associates

Store Manager

Garden Ridge- Big Box Retailer - Richmond, VA - August 2013 to November 2013

- Handled customer complaints and reconciled daily transactions

- Managed 4 - 28 associates and Store Operations

Transitional Letter Carrier

United States Postal Service - Richmond, VA - January 2010 to April 2013

-Closing Operations(setting alarms and

locking gates).

- Trained new hires

- Deliver and Collect Mail

Logistics Specialist

Target - Glen Allen, VA - October 2006 to January 2011

- Performed outstanding customer service and helped increase customer retention rates Administrative Support Specialist

Allrisks Ltd - Richmond, VA - March 2007 to September 2008

- Facilitated inter-departmental communication and distributed all incoming and outgoing mail. Furniture Department Supervisor/Operations Supervisor Office Max - Glen Allen, VA - December 1997 to September 2006

- Oversaw the coordination of deliveries and Managed 4 - 15 associates and work schedules

- Solved billing and delivery issues

EDUCATION

Business Administration

John Tyler Community College - Richmond, VA

2013 to 2015

J.Sargeant Reynolds Community College

1995 to 1997

SKILLS

Night Audit - Exceptional communication - Skilled trainer - Negotiation - Adherence to high customer service standards - Exceptional telephone etiquette - Excellent time management skills - Effective problem solver

- Directed and trained employees - Keyboarding, Internet, Word Perfect, Excel,Outlook - Monitored P&L - Quick Learner

ADDITIONAL INFORMATION

The Master's Plan Ministries- Treasurer

June 2008 - Present

- Approve Requisitions

- Keep payment long and member's donation statements

- Sign Checks

- Maintain an account that is in the black

- Player Personnel and Coached boys basketball for A.L.C.C.(3 years baptist church league)

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