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Customer Care Specialist III - Medicaid/Medicare
Columbus, OH
... Demonstrated ability to handle high-volume inquiries, resolve complaints efficiently, and exceed performance metrics. Strong problem-solving skills with a focus on delivering positive outcomes and maintaining long-term client relationships Education ... - Jul 06
... Demonstrated ability to handle high-volume inquiries, resolve complaints efficiently, and exceed performance metrics. Strong problem-solving skills with a focus on delivering positive outcomes and maintaining long-term client relationships Education ... - Jul 06
Project Coordinator & Operations Lead
Reynoldsburg, OH
... • Develop and manage project tracking tools in Smartsheet to improve visibility into milestones, risks, dependencies, and ... 2024 • Supported multiple operational improvement projects focused on revenue cycle optimization and performance reporting. ... - Jul 06
... • Develop and manage project tracking tools in Smartsheet to improve visibility into milestones, risks, dependencies, and ... 2024 • Supported multiple operational improvement projects focused on revenue cycle optimization and performance reporting. ... - Jul 06
Customer Support Operations & Process Improvement
Canal Winchester, OH
... service-level expectations Experienced in quality assurance reviews, ticket auditing, and reporting to support operational performance Skilled at coaching and mentoring team members to improve service quality and process consistency Effective ... - Jul 06
... service-level expectations Experienced in quality assurance reviews, ticket auditing, and reporting to support operational performance Skilled at coaching and mentoring team members to improve service quality and process consistency Effective ... - Jul 06
Behavioral Support & House Manager Supervisor
Columbus, OH, 43291
... Columbus, OH March 2018 to June 2022 • Oversaw high-functioning clients in the Vern Riffe building, supporting daily tasks and providing hands-on guidance to improve performance • Completed work orders efficiently, ensuring timely resolution of ... - Jul 05
... Columbus, OH March 2018 to June 2022 • Oversaw high-functioning clients in the Vern Riffe building, supporting daily tasks and providing hands-on guidance to improve performance • Completed work orders efficiently, ensuring timely resolution of ... - Jul 05
Director of Food Service Sales and Support
Columbus, OH
... • Train and develop a 12-person team, fostering accountability and consistency in service delivery. Store Manager, Save-A-Lot U.S. January 2004- 2006 • Oversee store operations, focusing on financial performance, staffing, training, and customer ... - Jul 01
... • Train and develop a 12-person team, fostering accountability and consistency in service delivery. Store Manager, Save-A-Lot U.S. January 2004- 2006 • Oversee store operations, focusing on financial performance, staffing, training, and customer ... - Jul 01
SSSM
Groveport, OH, 43125
... Skilled in performance management, coaching, onboarding, training, escalation resolution, workforce development, and KPI achievement. Recognized for building strong cross- functional partnerships and developing programs that enhance both employee ... - Jul 01
... Skilled in performance management, coaching, onboarding, training, escalation resolution, workforce development, and KPI achievement. Recognized for building strong cross- functional partnerships and developing programs that enhance both employee ... - Jul 01
Talent Operations & Workday Reporting Specialist
Grove City, OH
... • Documented performance metrics to support business operations and inform strategic decision- making. • Maintained performance metrics, supporting business operations through precise reporting. • Identified process gaps and recommended operational ... - Jun 29
... • Documented performance metrics to support business operations and inform strategic decision- making. • Maintained performance metrics, supporting business operations through precise reporting. • Identified process gaps and recommended operational ... - Jun 29
Customer Support & Technical Support Specialist
Columbus, OH
... • Maintain high-volume chat performance while meeting security and quality benchmarks. • De-escalate complex cases with empathy and clear communication. • Collaborate with supervisors to identify recurring issues and improve workflows. • ... - Jun 29
... • Maintain high-volume chat performance while meeting security and quality benchmarks. • De-escalate complex cases with empathy and clear communication. • Collaborate with supervisors to identify recurring issues and improve workflows. • ... - Jun 29
Customer Service & Claims Specialist
Columbus, OH
... ● Flex between UPS Submissions and INN Workarounds as business needs ● Meets performance metrics ● Helps to bring volume of queues down by working additional hours outside of set schedule Customer Service Representative VSP 4/19 – 4/22 Support ... - Jun 29
... ● Flex between UPS Submissions and INN Workarounds as business needs ● Meets performance metrics ● Helps to bring volume of queues down by working additional hours outside of set schedule Customer Service Representative VSP 4/19 – 4/22 Support ... - Jun 29
Healthcare Administration Graduate and Healthcare Leader
Columbus, OH
... financial oversight, deposits, inventory, and invoicing Supervise, train, and mentor staff while fostering a high-performance culture Manage payroll records, employee documentation, and compliance standards Improve customer retention through ... - Jun 24
... financial oversight, deposits, inventory, and invoicing Supervise, train, and mentor staff while fostering a high-performance culture Manage payroll records, employee documentation, and compliance standards Improve customer retention through ... - Jun 24