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Human Resources and Senior Operations Management

Columbus, Ohio, United States
August 30, 2017

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Lee Daugherty

**** ********* ** ***** ****, OH **123 PHONE: 614-***-****


University of Damascus, Bachelor’s Degree, Business Administration 2005

University of Maryland, Munich, Germany, Associate’s Degree, International Finance 1991

Central Ohio Technical College, Associate's Degree,Criminology 1999

Languages: American English, Syrian Arabic, Hochdeutsch/High German, and Caribbean Spanish

Professional Experience

Southwestern City Schools Grove City, Ohio, US

Substitute Bus driver 2012 to Present

Transport children to and from school in the mornings and afternoons

Verify permissions for children who ride home with friends

Maintain a clean and mechanically-sound bus at all times

Obey all traffic laws

Perform inspections of the bus before and after each route

Ensure safety of all students

Discipline children when required to maintain a safe and healthy environment

Assist students with getting on and off the bus when required

Attend monthly safety meetings

Heritage International Grove City, Ohio, U.S.

International Business Consultant 2012 to 2015

Helped fast food, big box retail, small retail locations, contract manufacturing, outsourcing services, fine dining, healthcare providers, independent chartered schools, transportation/ logistics companies, and family entertainment establishments are among my client list.

Collected and analyzed data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.

Prepare reports of findings, illustrating data graphically and translating complex findings into written text.

Attended staff conferences to provide management with information and proposals concerning the promotion, distribution, design, and pricing of company products or services.

KD International LLC Damascus, Syria

Chief Operations Officer 2007 to 2012

Direct short term and long range planning and budget development to support strategic business goals.

Establish the performance goals, allocate resources, and assess policies.

Demonstrate successful execution of business strategies for company products and services.

Direct and participate in acquisition and growth activities to support overall business objectives and plans.

Participate in capital market development, including participation in road shows, bank meetings, analyst meetings, and more.

Develop, establish, and direct execution of operating policies to support overall company policies and objectives and requirements

Solid working knowledge of budgeting, sales, business development, and strategic planning.

Direct company operations to meet budget, other financial goals and ensuring that operations are following the ISO (International Organization for Standardization) and OSHA (Occupational Safety and Health Administration standards).

KD International LLC Damascus, Syria

HR Executive Director 2004 to 2007

Develop organization objectives and strategies by identifying and researching human resources issues contributing information, analysis, and recommendations to organization strategic thinking and direction.

Implement human resources strategies by establishing department accountabilities, including recruiting, selecting, orienting, training, development of employees through an internet based training program, records management, career path identification, coaching, counseling, and disciplining staff planning, monitoring, appraising, and reviewing staff job contributions maintaining compensation and analyzing payscale to fairly pay individuals for performance determining production, audit productivity, quality, and customer service strategies designing systems accumulating resources resolving problems management and the implementation of the change.

Accomplish special project results by identifying and clarifying issues and priorities communicating and coordinating requirements expediting fulfillment evaluating milestone accomplishments evaluating optional courses of action changing assumptions and direction.

Support management by providing human resources advice, counsel, and decisions analyzing information and applications.

Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines communicating and enforcing organization values.

Employee relations and retention, AA/EEO compliance. Wrote company policies to avoid professional and genial nepotism, and identify personnel based solely upon qualifications and/or abilities; not the tenure, personal or professional relationship of the individual to avoid high turnover or controversy.

Complies with federal, state, and local legal requirements by studying existing and new legislation anticipating legislation enforcing adherence to requirements advising management on needed actions.

Update job knowledge by participating in conferences and educational opportunities reading professional publications maintaining personal networks participating in professional organizations.

Enhances department and organization reputation by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishments.

Negotiated, and administered benefits plans for employees with outside vendors benefit plans.

Payroll auditing to verify correct deductions for benefits and correct pay is being distributed and processed.

KD International LLC Damascus, Syria

Purchasing and Procurement Officer 2003 to 2004

Develop, lead and execute procurement strategies

Track and report key functional metrics to reduce expenses and improve effectiveness

Craft negotiation strategies and close deals with optimal terms

Partner with stakeholders to ensure clear requirements documentation

Forecast price and market trends to identify changes of balance in buyer-supplier power

Perform cost and scenario analysis, and benchmarking

Determine quantity and timing of deliveries

Monitor and forecast upcoming levels of demand

Familiarity with sourcing and vendor management

Interest in market dynamics along with business sense

Working experience of vendor management software

Gather and analyze data and to work with figures and reconciliation of discrepancies.

KD International LLC Damascus, Syria

General MANAGER 2000 to 2003

Operated and managed a full service hotel providing patrons with on premises overnight dry cleaning and personalized laundry services, fitness center, indoor and outdoor pool area, room service, and retail outlets shop.

Successfully negotiated contracts for Airline personnel, government employees, and special dignitaries of foreign countries for guided tours, special events, extended stays and long term agreements.

Participated in financial activities such as the setting of room rates, based on occupancy, the establishment of budgets, and the allocation of funds to departments. Audited accounts payables and receivables for submission to corporated for release of payment and/or collections.

Observed and monitored staff performance to ensure efficient operations and adherence to corporate policies and procedures, inspected guest rooms, public areas, and grounds for cleanliness and appearance.

Audited the foodservice and retail outlets for compliance with quality, safety, and security standards.

Met with clients and department managers to schedule and plan details of conventions, banquets, catering, receptions and other functions.Organized and scheduled personnel to cover special events and regular scheduled shift duties to managers.

Verified and submitted payroll for employees; including bonuses and commissions.

Actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location and fostering an environment that retains talented associates.

Established a training program for current and new employees to enhance the quality of standards.

Formulated a marketing plan to target untouched demographics to enhance the business and sales.

KD International LLC Damascus, Syria

Assistant General Manager 1999 to 2000

Demonstrate the ability to positively move business metrics and performance measures for forecasting, productivity, claims, customer service and turnover.

Perform AR/AP reconciliations. Managed payroll and ensuring that controls are in place for scheduling, overtime, tip reporting and timekeeping.

Recognize where the team and individual performers need to improve and properly training and coaching on a daily basis. Identifying talent and helping to develop future leaders for the organization.

Understand what objectives are important to the guests and ensuring the entire team is focused on exceeding expectations, and how important each positional duties are important to the guests.

U.S. Army Various locations

Battalion Training Coordinator 1987 to 1996

Identified training and development needs with battalion commander and operations officer to analyze organization results, job requirements, operational problems, plans and forecasts, and current training programs.

Coordinate training for battalion members to enhance their competency in specific fields of expertise.

Evaluated training and development effectiveness by assessing trainee performance counseling section sergeants and soldiers regarding future training and work restructuring.

Enhance the public image and recognition of soldiers in local communities, by establishing extracurricular programs to facilitate negative domestic occurrences.

Maintained Divisional athletic program by planning, scheduling, and promoting sporting events.

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