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Medical Service Technician

Chino, California, United States
August 28, 2017

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Ernesta A. Boykins

**** ******** *****, *** **********, CA 92407 909-***-**** Skills Summary

State of California Department of Public Health Certificate Certified Phlebotomy Technician I Certificate Number: CPT01010283; license valid through: 2/9/2019

Quality assurance and controls

Medisoft, Microsoft Word experience

Medical Insurance Billing and basic bookkeeping


Phlebotomy Certificate, Wagner Training Institute, Incorporated; Redlands, CA Knowledge of anatomy, physiology, infection control and specimen processing Medical Assistant Certificate, Everest College; Ontario, CA Competencies covered included all standard front and back medical office procedures, vital signs, venipuncture, injections (intramuscular, intradermal and subcutaneous) and ECG tracings High School Diploma, Inland Career Education Center; San Bernardino, CA Work Experience

Patient Service Technician

LabCorp, contracted with Spectra; Redlands, CA

June 2017 – Present

Completed LabCorp Patient Service Technician training, which covered the following topics: adult venipuncture, pediatric venipuncture, capillary collections, pediatric heel stick, glucose tolerance test, blood culture, push button blood collection set, and special circumstances, complications and adverse reactions

Access OneWorld and for policies, procedures, SOPs and LEaD modules

Successfully execute TOUCH protocols: handling, processing, aliquoting, preserving and packaging samples

AcciDraw protocol

Preserving urine samples using BD vacutainer tubes Phlebotomist

Saint Marcos/Metropolitan Family Clinic; San Bernardino, CA November 2016 – June 2017

Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture

Follow infection-control and safety procedures in carrying out daily phlebotomy functions

Build trust and minimize patient discomfort during phlebotomy procedures

Process blood containers after collection, including centrifugation

Proper disposal of needles, sharps, and medical waste Support Specialist

Employment and Community Options; San Bernardino, CA May 2011 – 2015

Searched for employment opportunities for disabled adults

Transported volunteers to homeless site to distribute hygiene items

Participated in City Mission to distribute clothing for homeless

Took clients on activity field trips

Facilitated education for math, reading, writing, money skills, life skills

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