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Customer Service Sales

Hyderabad, Telangana, India
As per company norms
August 28, 2017

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Contact: +** 701*******

+91 970*******

Seeking assignments in Business Operations / Team Management with an organization of high repute


A dynamic professional with 16 years of experience in the areas of Customer service Sales & Marketing, Business Development, Client Servicing and People Management.

Expertise in implementing systems & procedures and contributing towards improved financial performance, heightened productivity and enhanced internal controls.

Proficient at managing & leading teams for running successful financial process operations and experience of developing procedures & service standards for business excellence.

An effective communicator with good presentation skills and abilities in forging business partnerships and establishing beneficial relationships with channel partners and with Customers.


Presently working in SPICEJETALINES LTD. Since 2010 Till 13/April 2017.

As Sr Customer Service Executiv


Doing bookings for passengers as per the request.

Issuing the boarding pass to the passengers by verifying the photo ID

and PNR.

Boarding the passengers at boarding gate to the respected flight

Taking care of Loading and Offloading of cargo and passengers

baggage’s and boarding deplayning of The passengers at Aircraft.

Handling the passengers during the irregular operations

Maintaining given TAT for Aircraft on time departure.

TURBO AIR PORT SREVICES (P) LTD (Man power agency for Kingfisher Airlines ) since August 09 – April 2010

Loading supervisor


Handling team of 40 to 45 members.

Allotting the allocation for Counter staff, BMA, BBA and Loaders on RAMP.

Taking care of Aircraft safety on RAMP (keeping chooks, cons & tail drop).

Maintaining given TAT for Aircraft loading and off loading

V.S.P Software (P) Ltd., Hyderabad since JUN 2006 to April ’2009

Sales Manager


Recruiting the team, handling 3 team leaders and eighteen- tale calling

executives; convening them to boost up their moral by arranging a meeting every


Providing daily, weekly, monthly & yearly operational and sales reports that are accurate and timely.

Initiating Sales activities in the catchments area to acquire new customers.

Calling and fixing the appointment with existing customer and Cross-selling the different products like (Web Hosting $ Domain Registration HDFC Standard Life Insurance Co. Ltd.).

Getting new customers with out giving wrong information and maintaining healthy relationship by solving the customer’s queries.

Preparing MIS on daily basis and reporting to Branch Manager.

Up dating the daily logons, pending, medical if any, renewal of premiums.

Crust Associate, Secunderabad Jan’01 – Jun’06

Joined as Sales Executive and rose to the position of Team Leader


Leading a team of 12 members for managing sales & business development.

Handling sales of HSBC Cards & Personal Loans.

Generating the leads based on the database list provide.

Meeting the customer in given time$ taking the required documents and closing the lead

Performing the duties whatever assigned by team leader.


B.Com. from Shivani College of IT-Management, IASE Deemed University, Rajasthan in 2005.


Date of Birth : 14th August 1979

Language : English, Hindi & Telugu

Address : 1-262, Plot#75, Srinivasa nagar, AS RAO nagar, E.C.I.L, Kapra, HYD.

Wight : 70Kgs

Material Status : Married

Hobbies : Watching News channels, Gardening.

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