William Martin Augustine

[Mont Toute, Grand Anse St. George's, Grenada W.I] 1-473-***-**** ac0w2j@r.postjobfree.com] EDUCATION

Sandals Corporate University - Certification in achievement - Leadership Development Westerhall Secondary School, Grenada 2006-2011 – CSEC

5 subjects passed

SKILLS & ABILITIES

Effective communication skills

Excellent at public speaking, primarily to large crowds

Team motivator

Recognized Top Seller

Team Player

Adapts to change knowing that it is constant

COMMUNICATION

Summarizing speaker for my high school's debating team 3 consecutive years.

Public Relations Officer for Westerhall Junior Achievers company. LEADERSHIP

Former Public Relations Officer for Sandals La Source Sports & Social Club the 'SLS Titans'

EXPERIENCE

Senior Sales Executive/ Supervisor Sandals Resorts Responsibilities included but were not limited to

Supervising the junior sales executive and interns

Shift planning

Regular interaction with Travel Agents

Hosting travel trade dinners and functions

Dealing with Travel Agents, Incentive Buyers and tour operators Concierge Sandals Resorts Responsibilities included, but are not limited to

Check in's and check out's

Bill settlements via Credit/ Debit cards

Hosting events - Snorkeling trips, Martini Hour, Wine & Cheese Tasting & Cocktail Parties.

Resolving Issues

Room Changes, Split Reservations, Problem Solving ACHIEVEMENTS - Sandals LaSource

Resort Team Member Month Of January 2014

Most Guest Nominated Team Member Month Of June 2014

Most Guest Nominated Team Member Month Of July 2014

GM's Award Month Of July 2014

Most Guest Nominated Team Member Year 2014

Most Guest Nominated Team Member Month Of June 2015. Customer Account Executive Clear Harbor

Sales

Medical Insurance Follow ups.

Awarded Quality Of The Month 84.21%

Awarded Quality Of The Month 91.25%

Awarded Excellence Of Zero Cancellations In Sales PADI Certified Rescue Diver

William Martin Augustine

[Mont Toute, Grand Anse St. George's, Grenada W.I] 1-473-***-**** ac0w2j@r.postjobfree.com] 22nd May, 2017

Dear Sir/Madam:

I hereby submit my application to your organization for any vacant position suitable for my qualifications and experience.

I possess excellent communication skills and work very well within a team environment as well as on my own. I am approachable and maintain a very professional attitude towards my work. Enclosed is a copy of my Curricular Vitae (CV) which details my work experience to date. I would be pleased to attend an interview at a time that is mutually convenient. Your kind consideration is appreciated.

Yours Sincerely,

William M Augustine

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