receptionist, secretary, front office

Location:

Posted:

June 10, 2013

T AMARA R ADDATZ TEAM PLAYER . . . PATIENT-FOCUSED

559-***-**** – **************@*****.***

ADMINISTRATIVE ASSISTANT / MEDICAL FRONT OFFICE

Over 20 Year of Administrative Experience as Unit Secretary at Saint Agnes Medical Center

Professional team member with equally strong administrative support and customer service skills. Easily

establish rapport and communicate effectively with patients, families, physicians, clinical staff, and co-workers.

Congenial personality, well organized, and detail-oriented. Experience & additional qualifications include:

ADMINISTRATIVE SKILLS:

Computer proficient with experience in data entry, preparing documents, maintaining spreadsheets, scheduling

appointments. Excellent knowledge of medical terminology.

MULTI-TASKING:

Proven experience managing unit secretary responsibilities: greeting patients and guests, responding to telephone

calls, preparing/maintaining patient charts, and entering physician orders into computer system. Provided

administrative support for managers and clinical staff.

TECHNOLOGY:

Experienced with Genesis, ClinStar, and custom software programs.

ATTRIBUTES AS REFERENCED ON RECENT EVALUATION:

"Tamara displays dedication and compassion while at work . . . Tamara is punctual to work each and everyday she is

on duty . . . She supports a culture of diverse perspectives and does so with sincere compassion . . . Tamara generally

comes to work with a positive attitude . . . She tries to motivate others to keep a positive attitude."

V. Rodriguez, Supervisor

E XPERIENCE

SAINT AGNES MEDICAL CENTER, Fresno, California, 1983 – 2013

Unit Secretary – Surgical, Orthopedics, Post-Partum, and Oncology Units

Managed administrative responsibility for high-volume surgical unit with responsibility for preparing, maintaining,

and dismantling patient charts. Entered patient information into computer system.

Placed physician orders for labs, x-rays, respiratory and physical therapy, dietary restrictions, and nuclear medicine.

Provided follow-up to ensure patient treatments were on schedule.

Scheduled appointments with physicians for patients subsequent to being discharged.

Managed heavy influx of telephone inquiries from other hospital departments, physicians, and patient's families.

Ordered unit's administrative supplies.

Facilitated care after patients were discharged. Arranged for ambulance transfer when necessary.

Contacted off-duty staff to ensure staffing availability during disaster drills.

E DUCATION /C ERTIFICATION

Nursing Assistant Program Clovis Adult Education

CPR for Healthcare Providers Current

A FFILIATIONS

American Business Women's Association