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Customer Service High School

Fort Lauderdale, Florida, 33321, United States
May 29, 2010

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Johan Sebastian Ramirez

**** ***** ***** ****

Tamarac, FL 33321

(954) ***-**** (Home)

(954) ***-**** (cell)

OBJECTIVE: To obtain a full time position with a stable company that can provide a potential for

growth for my self, as well as for the company.


09/2006 - 09/2010 Aviall Inc.

Warehouse clerk. (Floater).

* Pulled orders following an order ticket.

* Responsible for keeping up with ShelfLife on all parts in warehouse.

* Worked on shipping and receiving when necessary.

* Familiar with shipping software like, UPS, FedEx, DHL ect

* Worked closely with CSR’s on checking physical inventories at time

Of placing large orders for customers to ensure promised parts were in stock.

* Helped customer pick up area by pulling, checking, invoicing and releasing orders.

* Participated on monthly cycle counts.

* Worked QA when receiving large trucks into inventory.

* Operated forklift(sit down/stand up), Cherry picker, Electric pallet jack as needed.

03/2001 - 09/2006 D'arcy Laboratories.

Warehouse Coordinator.

* Worked the Shipping and Receiving department.

* Verify pulled orders for accuracy.

* Conducted cycle counts on a weekly basis.

* Responsible for Purchasing, and Receiving all material into inventory.

* Trained all new employees on how to performed assigned duties.

* Operated Forklift / Electric Pallet Jack / Cherry Picker, when operator was absent.

* Strategized every week to meet production goals.

* Performed employee evaluations.

* Familiar with software like UPS (online as well), FedEx, Act ect.

Routed drivers daily, and kept track of gas credit card bills to prevent abuse.


06/2001 JP TARAVELLA HIGH SCHOOL, Coral Springs, FL


Other Skills:

* Computer Literate in Microsoft Word, Excel, Publisher, PowerPoint, and Windows XP.

* Data Entry, Typing 35 wpm. Able to operate Multi-task Switchboard.

* Excellent Customer Service abilities,Outstanding Oral skills. Fast Learner,

Organized,Responsible, Highly Motivated, and Hard Working.

* Able to work in a Fast Pace Environment as well as in Group.

Languages: Bilingual English and Spanish (Fluent)

References: Available upon request.

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