| Resume alert | Resumes 1 - 10 of 1947 |
Information Technology Production Support
Ashburn, VA
... Developing custom web application solutions for internal ticket metrics reporting. Designed front-end applications, user interactive web pages using web technologies like HTML, XHTML, and CSS. Developed and maintained internal web applications ... - Jun 03
... Developing custom web application solutions for internal ticket metrics reporting. Designed front-end applications, user interactive web pages using web technologies like HTML, XHTML, and CSS. Developed and maintained internal web applications ... - Jun 03
IT Support Specialist
Washington, DC
... Oversee the day-to-day operations of the IT department, including ticket management (Tikit) resource allocation, and prioritization of tasks. Collaborate with cross-functional teams to identify and address technical challenges, ensuring seamless ... - Jun 03
... Oversee the day-to-day operations of the IT department, including ticket management (Tikit) resource allocation, and prioritization of tasks. Collaborate with cross-functional teams to identify and address technical challenges, ensuring seamless ... - Jun 03
Management Analyst Vulnerability
Silver Spring, MD
... • Created work note templates that got integrated into Service Now to reduce ticket creation time and improve consistency across the team. • Reviewed incident analysis and provided feedback to junior analysts. • Used Tanium to track and discover ... - Jun 02
... • Created work note templates that got integrated into Service Now to reduce ticket creation time and improve consistency across the team. • Reviewed incident analysis and provided feedback to junior analysts. • Used Tanium to track and discover ... - Jun 02
Scrum Master Project Management
Downtown, DC, 20004
... IT Service Management (ITSM) Tools: Experience in using ITSM tools like ServiceNow, JIRA Service Desk, or Zendesk for ticket management and tracking. Operating Systems: Familiarity with various operating systems such as Windows, macOS, and Linux. ... - May 31
... IT Service Management (ITSM) Tools: Experience in using ITSM tools like ServiceNow, JIRA Service Desk, or Zendesk for ticket management and tracking. Operating Systems: Familiarity with various operating systems such as Windows, macOS, and Linux. ... - May 31
Cyber Security Operations Analyst
Washington, DC
... Privacy Act of 1974, HIPAA • Ticket Systems: JIRA • VPNs • DNS Checker • Mac OS • DNS • Sentinel One • URL Scan • Abuse IPDB • Wireshark • Cisco Umbrella • WebEx • Network Monitoring • WAN • Operating Systems • Network Security • Azure • LAN • ... - May 31
... Privacy Act of 1974, HIPAA • Ticket Systems: JIRA • VPNs • DNS Checker • Mac OS • DNS • Sentinel One • URL Scan • Abuse IPDB • Wireshark • Cisco Umbrella • WebEx • Network Monitoring • WAN • Operating Systems • Network Security • Azure • LAN • ... - May 31
Technical Support Service Desk
Washington, DC
... SCCM ticket system, SCCM Remote Tool, Server 2008, Server 2012, Office 365, Linux, Windows Vista/XP/7/10/11, ConnectWise, HTML, CSS, Active Directory, Exchange, Intermedia Hosted Exchange, Mac OSX, HTML, CSS, WordPress, ServiceNow Ticket systems - May 30
... SCCM ticket system, SCCM Remote Tool, Server 2008, Server 2012, Office 365, Linux, Windows Vista/XP/7/10/11, ConnectWise, HTML, CSS, Active Directory, Exchange, Intermedia Hosted Exchange, Mac OSX, HTML, CSS, WordPress, ServiceNow Ticket systems - May 30
Project Management Information Systems
Downtown, DC, 20004
... Maintained accurate and detailed logs, including time ticket received, accepted, work completed, and closed out within the established ticketing system (BOA tech portal, ITSM) for customer calls and system alerts. Installed customer equipment based ... - May 28
... Maintained accurate and detailed logs, including time ticket received, accepted, work completed, and closed out within the established ticketing system (BOA tech portal, ITSM) for customer calls and system alerts. Installed customer equipment based ... - May 28
Social Media Digital Marketing
Lincolnia, VA, 22312
... Headed high-impact holiday season initiatives by formulating captivating offers and interactive games on Instagram and Facebook stories, boosting ticket sales. Curated real-time content to update social media pages consistently. Formulated and ... - May 25
... Headed high-impact holiday season initiatives by formulating captivating offers and interactive games on Instagram and Facebook stories, boosting ticket sales. Curated real-time content to update social media pages consistently. Formulated and ... - May 25
Cyber Security Operations
Germantown, MD
... Engineering of Windows, & Linux Server environments, & Storage devices Provided operational support in response to monitoring alerts and resolving incidents Delivers customer-focused support through phone calls and ticket-based communications. ... - May 23
... Engineering of Windows, & Linux Server environments, & Storage devices Provided operational support in response to monitoring alerts and resolving incidents Delivers customer-focused support through phone calls and ticket-based communications. ... - May 23
Customer Service Information Security
Washington, DC
... If problems could not be resolved at first level I would then create a problem ticket and escalate to the correct group or groups to further evaluate. SKILLS Cisco Routers, WAN, ATM, Frame Relay, NXT, Ethernet, Networking, Switches, Hubs, ISDN, ... - May 22
... If problems could not be resolved at first level I would then create a problem ticket and escalate to the correct group or groups to further evaluate. SKILLS Cisco Routers, WAN, ATM, Frame Relay, NXT, Ethernet, Networking, Switches, Hubs, ISDN, ... - May 22