Scrum Master Project Management

ANNEMARIE KARGBO, PSM

Washington DC 301-***-**** *****************@*****.***

Dedicated Agile Scrum Master with a strong foundation in cybersecurity and a proven track record of orchestrating cross-functional teams to deliver secure and high-quality software solutions within the Agile framework. Leveraging deep expertise in both cybersecurity principles and Agile methodologies, I am uniquely positioned to drive teams to peak performance while ensuring that security remains at the forefront of every development initiative.

Clearance Level: US Citizen, Willing To Obtain

DoD IAT Level II: CompTIA Security+ CE

Certifications: Professional Scrum Master™ I & Oracle Database 12c: OCM, PMP Exam Scheduled. Agile Project Management: Proficiency in

managing projects using Agile methodologies,

emphasizing continuous improvement, flexibility,

team input, and delivering high-quality products.

Risk Management: Ability to identify, assess, and

mitigate risks, particularly those related to

information security.

Scrum Leadership: Expertise in guiding, coaching,

and motivating Agile teams, ensuring adherence to

Scrum principles and practices.

Stakeholder Management: Skilled in managing

expectations and communications with stakeholders, including product owners, team members, and senior management.

Technical Proficiency: Familiarity with various

development environments, programming languages,

and IT systems.

SharePoint Management: Ability to create and

manage SharePoint sites for document storage, team collaboration, and knowledge sharing.

Data Analysis with Power BI: Skilled in utilizing

Power BI for data analysis, creating dashboards and reports to track project metrics and team

performance.

IT Service Management (ITSM) Tools: Experience

in using ITSM tools like ServiceNow, JIRA Service

Desk, or Zendesk for ticket management and

tracking.

Operating Systems: Familiarity with various

operating systems such as Windows, macOS, and

Linux.

Active Directory Management: Experience in

managing user accounts, permissions, and groups in Active Directory.

Technical Specialist, 06/2021 - Current

HCL Technologies, Supporting World Bank Group – Washington, DC Perform change management activities to ensure stakeholders are aware of deployments and receive approval from change advisory board for team's software releases. Ensured strict adherence to security protocols and guidelines, safeguarding sensitive information and systems against potential threats.

Developed and conducted training sessions for staff on new technologies and systems, enhancing overall technical proficiency within the organization.

Drives and works with a cross-functional team including Project Management, Development Engineering, QA, Support, User Interface Design and Product Managers. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Provided comprehensive technical support to World Bank Group staff, resolving complex issues across a variety of software and hardware platforms.

Collaborated with cross-functional teams to manage and successfully deliver key IT projects, ensuring alignment with the World Bank Group's strategic objectives. Scrum Master, 04/2018 - 05/2021

Capital One – Annapolis, MD

Successfully led daily stand-ups, sprint planning, retrospectives, and sprint reviews, ensuring active participation and collaboration among team members, resulting in a increase in team efficiency. Collaborated with risk management, IT, and finance departments to align project objectives with organizational goals, enhancing overall business efficiency.

Utilized metrics and reporting tools to track team performance and project progress, providing insightful data for informed decision-making.

Played a key role in driving digital transformation projects, resulting in enhanced digital banking experiences for customers.

Conducted thorough risk assessments for financial projects, implementing mitigation strategies to safeguard against market and operational risks.

Jr Oracle Database Administrator, 01/2015 - 03/2018 DHL – Remote

Collaborated with IT teams to integrate Oracle databases with other applications, streamlining data flow and improving overall system efficiency.

Created and maintained custom reports using SQL, providing key insights into logistics operations and supporting data-driven decision making.

Automated routine database tasks using PL/SQL scripts, reducing manual workload and minimizing the risk of human error.

Strengthened database security by implementing robust encryption methods and conducting regular backups, ensuring data integrity and compliance with industry standards. Implemented performance tuning techniques, resulting in improvement in database efficiency and faster data retrieval for real-time logistics tracking.

Bachelor of Science: Social Sciences

Fourah Bay College - Freetown, Sierra Leone

EDUCATION

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