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Columbus, OH
... And resolved issues before it reached higher level EXPERIENCE June 2000 - Present Provided exceptional customer service to clients in fast-paced call center environment. • Identified opportunities for process improvement through regular analysis of ...
- Mar 12
Columbus, OH, 43291
... Function within Customer Service consist primarily of Call Center, but not limited to Kana (email) and CRM (Customer Request Management). Total annual call volume of 9 million. oLoan Administration (2010-2013): $130M and 2,500 staff located in ...
- Mar 11
Columbus, OH
... • Improved staffing during busy periods by creating employee schedules and monitoring call-outs. • • Systems Analysis • Server Management • Incident Management • Network Architecture • Graphist designer • Youtuber • Computer freindly • Management ...
- Mar 08
Hilliard, OH
... TaylorMade Multimedia Role Graphic Designer 2004– 2007 Consulted with clients to craft initial corporate narrative to communicate unique brand identity and designed logos, Worked with clients to gather and define requirements, establish scopes and ...
- Mar 08
Canal Winchester, OH, 43110
... Raised member retention 60% to 80% by implementing a Call Center and improving renewal reminder activities. Successfully implemented over 80 Business and IT projects for the AMA, including Web based projects, Order to Cash projects, Point of Sale ...
- Mar 07
Grove City, OH
... Hospital - Columbus, OH Answering Call lights, Greeting patients, Scheduling appointments Education High school diploma The academy of the urban scholars - Columbus, OH Skills • Hospital experience (2 years) • Nursing • Vital Signs • Medical Records
- Mar 05
New Albany, OH
... September 2018 to January 2019 Operating sit down & standup equipment delivering oils to and from destinations Using scanner to scan and mark items for placement Call Center Representative ContactUS Communications @ \rod.s3.us-west-2.amazonaws.com
- Mar 05
New Albany, OH
... – May 2024 Microsoft Certified Trainer May 2022 – May 2023 Power Platform Fundamentals Jan 2023 Security Compliance and Identity Fundamentals Dec 2022 Microsoft Certified Azure Data Fundamentals Oct 2022 Microsoft Certified Trainer May 2021 – May ...
- Mar 04
Columbus, OH, 43201
... 6)Agent Identity, Erie Insurance Group, Erie, PA Feb 2014 –Jan 2015 Sr ETL Designer Agent Identity is an application which extracts the Agent information from MDM(Master Data Management) and identifies the Agent’s Group, Account, Agents and sub ...
- Mar 04
Columbus, OH
... Internship/Program- Certificate Orlando, FL 1996 Experience August 2019-February 2020 Customer Service Representative • Call Center Clerk • ODJFS Columbus, OH August 2017-June 2019 Lead Customer Service Agent • Warehouse Customer Service Lead • ...
- Mar 03