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Columbus, OH, 43221
... This was specifically designed to integrate existing Avaya 5.2 Call Center with a multisite Genesys IVR solution on a disparate network. Responsible for Design, Build, Test, Implementation, and DR to support 100,000 minutes of call traffic per Month ...
- 2021 Apr 25
Columbus, OH
... • Participate in production support effort, done call rotation and used ServiceNow for incident management. Environment: ... • Responsible for implementing SSO solution using Datapower and Tivoli Manager. • Developed shell scripts for migrating ...
- 2021 Mar 24
New Albany, OH
... • Documentation of solution knowledge and process monitoring techniques for re-use by Support teams Strong analytical and ... • Incident management tools: Remedy, ServiceNow, HPSM • Monitoring Tools: Splunk, Sitescope, Orion, AWS Cloud Monitoring. ...
- 2021 Mar 15
Columbus, OH, 43215
... TRAINER - FIELD SALES REPRESENTATIVE Mindshare Associates - Layton, UT 1996 to 2005 Traveled 5 states training sales people and technicians on various hardware and software vendor products. Compiled market data to send to vendors. * Managed Alps ...
- 2021 Mar 11
Pataskala, OH, 43062
... Participated in development of a dynamic team engagement solution comprised of existing Avaya platforms in use that enabled communication via API and snap-ins to the company instant messaging and automated call out program to engage resolver teams ...
- 2021 Mar 08
Hilliard, OH
... Gathered report requirements and determined the best solution to provide the results in either a Reporting Services report or Power BI. Installed and configured Power BI Desktop. Created Power BI Visualizations and Dashboards as per the requirements ...
- 2021 Feb 24
Delaware, OH
... Responsible for Array load balancer solution design and changes. Serve as an escalation point for network team and for the TAC Team Leader of 4, responsible for overseeing team and ticket queue Train/mentor junior engineers on different aspects of ...
- 2021 Feb 23
Columbus, OH
... EXPERIENCE: Vista applied solution - Java full stack Developer MAY 2020 – present Responsibilities: ● Involved in analysis of requirements, design, development, integration, deployment, and testing. ● Designed and developed template-based UI using ...
- 2021 Feb 21
Columbus, OH
... Columbus, OH March 2012 - Current Hired by Parkland Hospital, UT Southwestern, Advocate Health, and Amita Health to work Med ... a team of case managers and clinical review processors in solution management and providing many different case managements ...
- 2021 Feb 18
Dublin, OH
... and execute in ALM-HP-Quality Center Vast experience in developing and executing software testing activities for an ERP solution Hands-on experience in developing test plan, strategy, and metrics for ERP systems with extensive knowledge of software ...
- 2021 Feb 02