Manager Sales Representative
Resume:
Douglas Lopez
Manager/Lead Technician
Powell, OH 43065
****.*****@*****.***
Work Experience:
TECHNICIAN
Doug's Technology - Powell, OH May 2007 to Present
Traveled to customer sites and assessed location configuration. Installed appropriate devices and performed needed repairs. Determined operation of systems and completed assigned tasks.
* Site preparation, task execution.
* Set up devices, performed repairs as needed.
* Provided top customer service and technical training when needed.
DOOR LINE ASSOCIATE
Honda of America, Manufacturing - Marysville, OH
July 2020 to February 2021
Worked on the door line to build doors.
* Installed window regulators and seals
* Installed lower sashes and set run channels
* Installed mirrors
INFRASTRUCTURE TECHNICIAN
Black Box Network Services - New Albany, OH
August 2018 to August 2019
Assisted in setting up and securing server racks. Installed switches and other equipment into computer server racks. Pulled ethernet and fiber cables. Dressed ethernet and fiber cabling. Dispersed supplies and tools for work in the Data Center.
MAINTENANCE TECHNICIAN
BIRCHWOOD FOODS - Columbus, OH
January 2018 to July 2018
Assisted lead in troubleshooting and correcting situations affecting food processing equipment. Maintained and serviced equipment. Built framework for loading racks. Transferred tallow into tankers. Met with drivers and took samples of tallow to be sent to receiving facility. Turned tankers over to another company.
CO-MANAGER
Speedway, LLC. - Columbus, OH February 2016 to July 2016 Logged into computer and executed business procedures. Entered inventory received data. Oversaw employee activity. Performed needed activities in order to be in compliance with company guidelines. • Took direction and counsel
• Met with vendors and registered deliveries
• Oversaw store operations
TECHNICAL REPRESENTATIVE
RX Scan - Lewis Center, Ohio
May 2012 to July 2012
Expert on products, services and systems. Assisted customers in correcting problems with devices and systems.
* Tested devices and software for correct functionality.
* Interacted with customers on phone.
* Worked with customers on problems with devices to correct settings, understand settings.
MANAGER/LEAD TECHNICIAN
Insight/Chase - Columbus, OH
May 2009 to December 2011
Managed technicians and specialists for timely project completion. Prepared, organized and deployed financial services IT equipment and updates. Software revision installation and equipment upgrades.
* Directed, managed and mentored involved specialists.
* Site preparation, preliminary task execution for maximum effectiveness.
* Provided technician training where and when needed. IT
SUPPORT TECHNICIAN
School Specialty, Inc. - Mansfield, OH
November 2007 to April 2008
Imaged systems for operations. Deployed hardware and duplicated user stations. Provided extensive product support to end users.
* Provided back-up capacity.
* Migrated user files and profiles.
* Supported users, performed trouble-shooting, maintenance and hardware repair.
DELL CERTIFIED SYSTEMS EXPERT (DCSE)
Unisys/Dell Computer/Insource - Groveport, OH
2005 to 2007
Provided excellent customer service. Repaired computer systems and trained end users. Provided support for Dell, Gateway and HP equipment.
* Site maintenance and repair coordination.
* Customer liaison and point-of-service technician.
* Assessment of systems effectiveness and operation.
TRAINER - FIELD SALES REPRESENTATIVE
Mindshare Associates - Layton, UT
1996 to 2005
Traveled 5 states training sales people and technicians on various hardware and software vendor products. Compiled market data to send to vendors.
* Managed Alps printer representatives.
* Increased Sales through customer satisfaction.
* Developed, trained and mentored technicians
and sales people.
Education:
Health IT Implementation Manager Certificate
Columbus State Community College
Columbus, OH
October 2011 to March 2012
BBA in TECHNICAL MANAGEMENT, incomplete
DeVry University - Columbus, OH
May 2004 to July 2006
BBA in Agriculture, incomplete
Austin Peay State University - Clarksville, TN
August 1974 to July 1979
Certifications and Licenses:
CompTIA Network+ Certification
Dell Certified Systems Expert (DCSE)
HP Accredited Platform Specialist
Certified Logistics Associate
Skills:
Health IT Implementation Manager
A+ PC Support Specialist
Six Sigma White Belt
ACT Gold Certificate
Microsoft Office Suite
Audits
Project Leadership
Management
Supervisor
Technical Support
Maintenance
Mechanic
Construction Experience
Contact this candidate