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Representative or Call or Customer or Ut resumes in Columbus, OH, 43215

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Call Center Amazon Connect

Columbus, OH, 43291
... Accomplishments: Transitioned cxLoyalty call center platform including call recording, inbound/outbound call routing for many of line of businesses, and Cisco IVR from the Avaya phone system to AWS Amazon Connect cloud. Transitioned from NICE Call ... - May 19

Java Developer Senior

Blacklick, OH
... Designed scalable microservices for Customer Identification Program (CIP) and Electronic Money Movement (EMM) systems, supporting ACH, Wires, Quick Pay, and ACAT workflows. Integrated AWS S3 storage and Managed File Transfer Services (MFTS) for ... - May 19

Information Technology Project Coordinator

Columbus, OH
... Customer Service experience, working with users and vendors worldwide. Weekly MVS mainframe IPL’s and POR’s as required; ... Acted as weekend primary on-call person. Unigroup Inc., - Lead Computer Operator February. 1999 - February. 2000 Monitored ... - May 19

Material Handler

Columbus, OH
... Built and nurtured strong customer relationships to increase retention and satisfaction. Sales Representative Manya Krobo Rural Bank, Ghana — 2020 – 2021 Identified prospective customers and promoted the bank’s products and services. Cultivated ... - May 18

Data Entry Specialist

Dublin, OH, 43017
... Problem Solver, Amazon FC - Onsite • Identified and resolved multiple labelling issues daily, reprinted non-scanning labels, and generated new ones for unmarked items, ensuring inventory integrity and preventing customer receipt of incorrect items. ... - May 18

Human Resources Employee Relations

Columbus, OH
... Cost Controls Employee Development & Training Employee Opinion Survey – Action Plan Activities/Follow Up Multi-site fulfillment and call center start-up & expansion experience (domestic and international) Human Resources Director Jan 2024 - Present ... - May 17

Service Representative Customer

Columbus, OH
Cardae McGhee Customer Service representative Columbus, Oh 614-***-**** *************@*****.*** Objective Dedicated and result driven Customer service representative with a track record of exceeding customer satisfaction, target. Experience Reliant ... - May 17

Engineering Manager Design

Columbus, OH, 43215
... Technology & Product Visioning Engineering Change Leadership Agile & Waterfall Approaches Customer-Centric Decisions Stringent Audit Compliance Long-Range Roadmapping Product Quality Planning Global Team Leadership PROFESSIONAL EXPERIENCE VERTIV, ... - May 16

Java Developer

Lewis Center, OH
... ● Collaborated closely with QA, DevOps, and product teams to ensure delivery of reliable, scalable, and customer-centric applications. Techkapp solutions, Hyderabad, India June 2018 – Dec 2019 Software Engineer Responsibilities: ● Developed the User ... - May 16

Machine Learning Data Scientist

Columbus, OH
... ●Employed advanced AI techniques like NLP and collaborative filtering to enhance product recommendations, leading to a 20% increase in customer engagement and conversion rates. ●Preparation of Understanding documents, creating knowledge repository ... - May 16
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