WILLIAM ARTHUR
CONTACT
Columbus, Ohio 43231
************@*****.***
EDUCATION
UNIVERSITY OF EDUCATION-
WINNEBA, GHANA
BACHELOR’S DEGREE IN BUSINESS
(LEVEL 300) — NOT COMPLETED
BREMAN ASIKUMA SENIOR HIGH
SCHOOL, GHANA
HIGH SCHOOL DIPLOMA
(WASSCE) 2010 – 2013
PROFESSIONAL SUMMARY
Results-driven sales professional with over 5 years of experience in customer-focused roles, including supervisory leadership in the retail and financial services sectors. Proven track record in achieving sales targets, managing high-performing teams, and building lasting customer relationships. Skilled in sales strategy, team development, and client satisfaction. Adept at creating a positive work culture while driving performance through goal-setting, coaching, and effective communication. WORK HISTORY
Sales Supervisor
Fana Spendless Services, Ghana — March 21, 2022 – April 21, 2025
Led and managed a sales team to consistently meet and exceed targets.
Set clear sales goals and monitored individual and team performance.
Provided coaching and regular training to improve sales effectiveness.
Prepared accurate sales forecasts and assisted with budget planning.
Built and nurtured strong customer relationships to increase retention and satisfaction.
Sales Representative
Manya Krobo Rural Bank, Ghana — 2020 – 2021
Identified prospective customers and promoted the bank’s products and services.
Cultivated relationships with existing clients to encourage loyalty and repeat business.
Marketed key banking products including savings accounts, loans, and credit facilities.
Helped customers understand digital banking tools and general financial services.
Leadership & Team
Supervision
Sales Strategy & Goal Setting
Time Management &
Organization
Customer Relationship
Management (CRM)
Strong Communication &
Interpersonal Skills