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Customer Service Professional with Escalation Expertise

Johnstown, OH
... Employment History Discover Financial Services, Inc Customer Relations Manager, CEG 3/2018 – 08/2023 Took supervisor calls, Customer Escalation Group Promoted 3 times. Customer Praise Winner, 2 Times. Met all required metrics, (Utilization, Schedule ... - Nov 27

Mortgage & Finance Professional with 10+ Years Experience

Columbus, OH
... • Built customer relationships and provided consultative support for legal services. Education Eastmoor Academy – Columbus, OH High School Diploma Certifications & Licenses • NMLS Registered • Certified Notary Public • Certified Mobile Notary ... - Nov 27

Professional Flooring Installer with 20 Years Experience

Columbus, OH
... Followed detailed manufacturer specifications for vehicle repairs and maintenance services. Education Skills Used special alignment equipment and wheel-balancing machinery to realign wheels, frames and steering mechanism of different automobiles. ... - Nov 26

Business Analyst with 5+ Years of SDLC Expertise

Columbus, OH
... Applied strong proficiency in Microsoft Office Suite, Azure services, and Git for documentation, collaboration, version control, and solution delivery. Analyzed enterprise data structures, attributes, and system relationships to define data mappings ... - Nov 26

Customer Relations & Care Specialist with 10+ Years

Columbus, OH
... Phone Engagement Specialist/Supervisor Efficient Home Services-Florida May 2018 to April 2021 • Supervised call center team, managing lead generation and sales appointments. • Increased sales through consultative customer engagement. • Handled ... - Nov 24

Commercial Real Estate Investor and Clinical Research Leader

Columbus, OH, 43211
... The Guide to AI & Prompt Engineering (In Progress) — 2025–Present Publications (Selected) Russ Lundstrom and Janet Dinneen, “Automatic Capture Detection: Success with Multiple Lead Types,” Pacing and Clinical Electrophysiology, April 1999. ... - Nov 23

Senior Full-Stack Engineer Python, Django, React Optimizer

Columbus, OH
... •Integrated third-party APIs and services to extend app functionality. •Participated in daily stand-ups, sprint planning, and code reviews. SKILLS Languages & Frameworks Python, Django, Flask, FastAPI, Node.js, React.js, Next.js, JavaScript (ES6+), ... - Nov 21

Accounting & IT-enabled Financial Management Professional

Lewis Center, OH
... Proven track record in consistently and effectively delivering accounting services to execute company’s mission and vision while enhancing its purpose and profitability Education Bachelor of Business Administration Accounting, Management Information ... - Nov 21

Technical Solutions Engineer & Platform Admin Lead

Columbus, OH
Mustafa Y. Isik 857-***-**** ***.***********@*****.*** www.linkedin.com/in/mustafa-y-isik/ EXPERIENCE Epic - Technical Solutions Engineer December 2023 – Current • Managed backend base and frontend look-and-feel for patient-facing apps (MyChart Web... - Nov 21

Senior Salesforce Developer

Columbus, OH
... Leveraged Docker to containerize custom backend services (Java/Python) that integrate with Salesforce, streamline CI/CD ... Automated lead-to-cash and campaign-to-conversion workflows using Salesforce Flows, Journey Builder, and platform events ... - Nov 19
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