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Customer Service Professional with Escalation Expertise

Johnstown, OH
... Employment History Discover Financial Services, Inc Customer Relations Manager, CEG 3/2018 – 08/2023 Took supervisor calls, Customer Escalation Group Promoted 3 times. Customer Praise Winner, 2 Times. Met all required metrics, (Utilization, Schedule ... - Nov 27

Professional Flooring Installer with 20 Years Experience

Columbus, OH
... Verified product style, color and quantity with customer before laying flooring. Maintained a clean and safe work environment by adhering to safety regulations and best practices. Collaborated with clients to select appropriate flooring materials ... - Nov 26

Business Analyst with 5+ Years of SDLC Expertise

Columbus, OH
... Participated in different scrum ceremonies and meetings such as Product Discovery, Backlog Grooming sessions, Release ... - Accredited Project Manager Certification International Scrum Institute™ - Scrum Master Accredited Certification - Nov 26

Hardworking General Laborer with Diverse Skills

Canal Winchester, OH
... Republic of the Congo 2002: High school diploma, Kisangani, the Democratic Republic of the Congo REFERENCES LATICIA, General supervisor at Tyson Fresh Meat Waterloo) Ryan, Shift Manager at Sam’s Club Groveport TREY, Manager at Sam’s Club Groveport - Nov 25

Customer Relations & Care Specialist with 10+ Years

Columbus, OH
... Work Experience Account Manager Zwicker & Associates-Temple Terrace, FL December 2024 to August 2025 • Manage a high-volume portfolio of delinquent accounts, negotiating repayment arrangements in compliance with the Fair Debt Collection Practices ... - Nov 24

Commercial Real Estate Investor and Clinical Research Leader

Columbus, OH, 43211
... New Product Manager — MicroAire, Inc. · Charlottesville, VA · 1993–1994 Evaluated product concepts for financial viability; researched market and clinical history. Designed and ran clinical research and evaluative trials; analyzed competitive ... - Nov 23

Accounting & IT-enabled Financial Management Professional

Lewis Center, OH
... statement review, income tax filing, logistics, strategic pricing model, break-even analysis, product/segment analysis. ... Once new accountants were hired, I helped to train the new staff as their accounting manager, improve old process, and bring ... - Nov 21

Technical Solutions Engineer & Platform Admin Lead

Columbus, OH
... LA 7 – Retail Sales Associate, then Store Manager June 2019 – May 2022 • Dealt with 30-50 customers daily and satisfied the needs for various levels of concerns; worked as a cashier in a high-pressure environment of long lines and performed daily ... - Nov 21

Customer Service & Tech Support Professional

Columbus, OH
... WORK HISTORY Technical Support Specialist, 09/2013 to 06/2025 KMI Learning - Columbus, OH Personal Agent/Account Manager, 04/2010 to 02/2013 Ecommerce, Inc. - Columbus, OH Customer Service Representative, 02/2008 to 12/2009 Safelite Corp - Columbus, ... - Nov 20

Versatile Assembly Line & Customer Service Professional

Columbus, OH
... - Achieved and exceeded sales targets through product knowledge and upselling. - Maintained store displays, cleanliness, and visual merchandising standards. - Restocked inventory and organized stockroom to support store operations. Education High ... - Nov 19
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