Mesquite, TX
... Coached and trained junior staff members on customer service best practices and procedures. Performed root cause analysis to identify areas of improvement in the customer experience journey. 11/2020 to Current Customer Specialist /Account Manager ...
- Dec 22
Knoxville, TN
... knowledge and experience AWARDS / LEADERSHIP / MEMBERSHIPS Mu-Alpha-theta (national math honors) member: sophomore and junior year, Vice President: senior year National Honors Society member: junior to senior year Family, Career, and Community ...
- Dec 22
Atlanta, GA
... I have had several projects creating software using Ruby on rails. I have helped build and maintain a website for a school out of Canada that there students would access their site through a Ruby on Rails platform. SQL Server 2008, SQL Server 2008 ...
- Dec 22
Los Angeles, CA
... Mentored and supervised Junior QA. Panasonic Avionics Lake Forest, CA Test Engineer Jan 2020 – July 2020 May 2021 – Dec 2021 Software and system testing of In-flight Entertainment (IFE) functionality for existing IFE systems. Configured hardware and ...
- Dec 22
New York City, NY
... Guided junior engineers on DevSecOps best practices, code optimization, and data engineering frameworks, cultivating a dynamic culture of continuous improvement. Developed self-service infrastructure through Terraform, cutting manual configuration ...
- Dec 22
McDonough, GA
... documented cases in CRM systems, and trained junior staff. CERTIFICATIONS Medical Assistant – Clayton State University (2016) EDUCATION High School Diploma – Jonesboro High School (2015) Associate Degree – East Georgia State College (2017)
- Dec 22
Arizona
... • Mentored junior staff, fostering skills development and improving team performance. • Coordinated cross-functional collaboration to streamline processes and reduce turnaround times. • Implemented strategic initiatives that improved service ...
- Dec 22
Atlanta, GA
... ●Mentored junior developers in Java and React, fostering a culture of continuous learning and knowledge sharing. ●Participated in Agile ceremonies, contributing to sprint planning and retrospective discussions to enhance team productivity. ...
- Dec 21
Liberty Center, OH
... Feb 2021- Mar 2021 Seasonal Customer Service Advocate Resolving Customer Issues BHI/DTE (Temp Position) Junior Deconner Jan 2020 – Nov.2020 Decontamination Technician @ Nuclear Power Plant Decontamination Control, Respirator Qualified Meter ...
- Dec 21
Huntington, WV
... • Trained and mentored junior staff on equipment operation and safety protocols, fostering a skilled workforce. • Played a key role in securing repeat business through consistently delivering projects on time or ahead of schedule without ...
- Dec 21